iTunes 10.1.1 update causing crashes instead of fixing them

13

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  • Reply 41 of 64
    Quote:
    Originally Posted by Kilioopu View Post


    All,



    I've reinstalled from the apple latest release, and iTunes hangs shortly after starting - ten seconds, perhaps. I get no error message, just the lovely spinning wheel... This started after the update to 10.1.1, and continues even after two downloads of the full version.



    This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting.



    Best of luck - I know how annoying it can be chasing something like this.



    BTW - I used Software Update on my 2007 iMac and had no problems at all. Sorry some are having problems.
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  • Reply 42 of 64
    Quote:
    Originally Posted by Damn_Its_Hot View Post


    This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting.



    Best of luck - I know how annoying it can be chasing something like this.



    BTW - I used Software Update on my 2007 iMac and had no problems at all. Sorry some are having problems.







    This whole thing seems overblown to me. A very few people are having problems, and the symptoms are inconsistent. I say user error.
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  • Reply 43 of 64
    So, none of those experiencing problems have any 3rd party crapware with iTunes hooks that could be causing the problem?



    Right?



    Our machines upgraded just fine through SU.
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  • Reply 44 of 64
    [QUOTE=Damn_Its_Hot;1769713]This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting./QUOTE]



    Very good advice, imo.



    My guess is that some people are having problems with the download process, which is why an install directly from the Apple site usually works. But if the problem is the prefs file then that would need to be trashed to solve things.
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  • Reply 45 of 64
    Working fine on my 13" MacBook (2008), MBP 15" (2009) and iMac 3.06 GHz (2009).
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  • Reply 46 of 64
    Quote:
    Originally Posted by SpamSandwich View Post


    I think we need to know what kind of Mac these crashes were happening on... need more detail about the specifics surrounding their update problems.



    Actually, its not the specifics of the problem, its the fact that whenever Apple can be noted to have a PROBLEM with ANYTHING... blogs like this live to rant and rave.



    Ever notice you do not see...... "4 users noted some problem with an Apple update on the ... blog"? Instead you get..... "APPLE DOOMED...... NEW UPDATE...XXXXX CRASHES USERS COMPUTERS..... HELL FREEZES OVER.... " type wording.... at least in the title.



    Just a thought,

    en



    Plus its 26 degrees here in florida.... maybe Hell is freezing over.... LOL
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  • Reply 47 of 64
    nkhmnkhm Posts: 928member
    Bunch of i7 27" iMacs here, no issues with the upgrade on any of them or the various macbooks kicking around, also no issues on HP or Sony machines...
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  • Reply 48 of 64
    No issues with my 2004 Powerbook, or 2007 Macbook, or Apple TV.
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  • Reply 49 of 64
    Late '08 MBP running OS 10.6.5, updated via Apple's Software Update with no problems and it's running fine.



    May hold off updating the other two Macs now that I've seen this article though.
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  • Reply 50 of 64
    iMac mid-2008 here. I did the install from Software Update. I even have third-party visualizers installed. Worked like a charm.
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  • Reply 51 of 64
    Quote:
    Originally Posted by mbarriault View Post


    Worked fine on my i5 iMac (early 2010).



    same here, 15" MacBook pro as well.
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  • Reply 52 of 64
    Don't worry, 10.1.1.1 will be out soon...
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  • Reply 53 of 64
    Quote:
    Originally Posted by pmz View Post


    Seems like inaccurate and irresponsible AI reporting.



    Wrong. After reading the article, I fired up iTunes, and it immediately crashed without even opening. Fall 2010 MacPro, 6 core, 10.6.5.



    Thanks to posters on this forum, I downloaded the new version from Apple's site, installed it and it works fine. AI is exactly right.
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  • Reply 54 of 64
    lilgto64lilgto64 Posts: 1,147member
    MacBook Pro 10.6.5 - loaded via Software Update - repeated crashes - download from Apple.com got it going again
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  • Reply 55 of 64
    Quote:
    Originally Posted by lilgto64 View Post


    MacBook Pro 10.6.5 - loaded via Software Update - repeated crashes - download from Apple.com got it going again





    But... this is neither magical and wonderful or revolutionary! I thought everything that Apple did was all that, and more. Could it be that applications written for an environment make a difference?
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  • Reply 56 of 64
    No worries with monthly iTunes updates they will fix it in the next 50-100meg download....or umm update.
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  • Reply 57 of 64
    haggarhaggar Posts: 1,568member
    Quote:
    Originally Posted by Clayton Bigsby View Post


    It crashed on my late 2009 MBP. I just trashed iTunes and then reinstalled a fresh copy and it works fine. It even fixed that annoying message of allowing incoming connection that popped up ever since version 10 came out. Reinstalling took all of two minutes. Minor annoyance at best.



    Apple's official procedure for removing iTunes from a Mac:



    http://support.apple.com/kb/HT1224



    So much for "just drag it to the trash". Apple should seriously start working on implementing uninstallation and dependency checking features in their package installer. Rather than telling people "just drag it to the trash" and then publishing articles like the one above.
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  • Reply 58 of 64
    No problemo here with iTunes up. Can't wait for the Mac Apps !!
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  • Reply 59 of 64
    Thursday is my software updates night. Just ran the software update software and everything works great on my iMac 27" (running the latest Snow Leopard). Sorry others may be having problems.
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  • Reply 60 of 64
    Quote:
    Originally Posted by Haggar View Post


    Apple's official procedure for removing iTunes from a Mac:



    http://support.apple.com/kb/HT1224



    So much for "just drag it to the trash". Apple should seriously start working on implementing uninstallation and dependency checking features in their package installer. Rather than telling people "just drag it to the trash" and then publishing articles like the one above.



    From your link...



    Products Affected

    iTunes 8 for Mac, iTunes 9 for Mac, iTunes 7 for Mac



    --



    FWIW, the two Macs I've updated both work fine with 10.1.1 installed via Software Update.

    The problem is likely not with the package per se, but with a corrupt copy on one of many update servers.
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