Users report freezing issues with FaceTime on Apple's iPad 2
A few kinks apparently still need to be ironed out with the newly released iPad 2, as some users have reported freezing issues with the FaceTime video chat feature, requiring a restart of the device.
A handful of users on Apple's support forums have posted to a growing thread where they have described a problem where the image displayed by the forward-facing camera on the iPad 2 crashes in the FaceTime application. The same issue is also detailed in two other, smaller threads (1, 2).
"When I opened up FaceTime the first time, the camera was working fine, but now whenever I open it up, it just shows a still image from when I left," user "CRK The Man" wrote. "How can I fix it?"
Most users seem to have found success in repairing FaceTime by simply restarting their iPad 2. Others have gone as far as completing a full software restore of the iPad 2 to address the problem.
One user, "dels7080," claimed that the manager of a Verizon store in New York City revealed that the FaceTime glitch has occurred to "a lot" of demo units available for customers on the sales floor to try. They too said the problem is solved by restarting the iPad 2.
"It happens quite frequently," user "leov36" wrote of the issue. "Restarting the ipad fixes the problem, BUT, it happens again with in the next two to three times i go to use it."
FaceTime is only available on iOS devices with a forward-facing camera, including the newly released iPad 2. To take advantage of the forward and rear cameras on the second-generation iPad, Apple also added devoted applications for picture and movie taking, as well as Photo Booth for taking and editing photos.
A handful of users on Apple's support forums have posted to a growing thread where they have described a problem where the image displayed by the forward-facing camera on the iPad 2 crashes in the FaceTime application. The same issue is also detailed in two other, smaller threads (1, 2).
"When I opened up FaceTime the first time, the camera was working fine, but now whenever I open it up, it just shows a still image from when I left," user "CRK The Man" wrote. "How can I fix it?"
Most users seem to have found success in repairing FaceTime by simply restarting their iPad 2. Others have gone as far as completing a full software restore of the iPad 2 to address the problem.
One user, "dels7080," claimed that the manager of a Verizon store in New York City revealed that the FaceTime glitch has occurred to "a lot" of demo units available for customers on the sales floor to try. They too said the problem is solved by restarting the iPad 2.
"It happens quite frequently," user "leov36" wrote of the issue. "Restarting the ipad fixes the problem, BUT, it happens again with in the next two to three times i go to use it."
FaceTime is only available on iOS devices with a forward-facing camera, including the newly released iPad 2. To take advantage of the forward and rear cameras on the second-generation iPad, Apple also added devoted applications for picture and movie taking, as well as Photo Booth for taking and editing photos.
Comments
No need to reset the whole device just reset the facetime/camera app. Press and hold the 'power' button till the swipe to turn off screen comes up then press and hold the home button until you are returned to the home screen (roughly 10 seconds).
Um, that *is* resetting the whole device.
Resetting the app would be double-clicking to get the multitasking bar, long press on icon till it wiggles, and touching the x to zap the app.
Um, that *is* resetting the whole device.
Resetting the app would be double-clicking to get the multitasking bar, long press on icon till it wiggles, and touching the x to zap the app.
That doesn't reset the device. Holding BOTH the 'power' and 'home' buttons resets the device. Doing what I said just 'force quits' the app, leaving the device running as normal.
e.g. If you are in an application and pressing home doesn't take you to the homescreen because the application has locked up you can use the 'force quit' sequence to quit the app and return to the home screen. This used to only involve holding the home button for 10 seconds but after Apple assigned more functions to the home button you now have to hold just the home button down on the 'swipe to turn off' screen.
Many thanks to the current iPad2 beta testers who waited in line for finding this issue!
This issue is not an iPad 2 only issue. I have this problem with my iPhone 4 since the 4.3 beta. When the official iOS 4.3 came out I performed a restore on my iPhone instead of upgrade and experienced the same problem three or four times since then. I use FaceTime on daily basis though. This looks like a bug in iOS 4.3 and not the device itself.
Many thanks to the current iPad2 beta testers who waited in line for finding this issue!
lol
You're welcome. : )
Um, that *is* resetting the whole device.
Resetting the app would be double-clicking to get the multitasking bar, long press on icon till it wiggles, and touching the x to zap the app.
He is correct. If your iPad/iPhone froze sometimes the home button wouldn't work. What he just described is how you force quit an app that causes your device to freeze. It used to be that you hold the home button for 10 second before iPhone OS 3.0 but that won't work because holding it will launch voice command on the iPhone.
Many thanks to the current iPad2 beta testers who waited in line for finding this issue!
Many thanks to the Chicken Littles that didn't stand in line so I could enjoy my iPad 2 since the day it went on sale.
PS: Bug-free software is a goal you strike for but can never achieve in these complex devices. No matter when you buy your CE it will have bugs that are yet undiscovered.
(or maybe when iPad sees their faces, it simply freezes )
what's facetime? is it like skype?
It's the time one spends with its face.
The same thing happens when going into other third party camera apps, then back into facetime. Should be easy to fix if they know how it happens.
It's the time one spends with its face.
You mean this guy?
You mean this guy?
pretty much