iPhone 3g touchscreen dead zone - bottom 20% of screen
Hi,
I seem to be having the well-documented dead zone problem with my iPhone 3G that involves a touch screen dead zone on the phone.
The bottom 15-20% of the screen is dead which doesn't allow me to access any of the "favorite" 4 icons at the bottom of my screen (SMS, Email, Safari and Ipod).
I found the Apple Support Document TS1827, but cleaning under my screen protector, restarting, etc. did not work. I tried the calculator and regardless of the orientation of the phone, the dead zone remains dead.
My phone is extremely well protected and I am very careful about taking care of it, so this is a very dismaying problem.
Any suggestions as to what I can do?
Note: I have a Genius Bar appointment for later today, but was hoping someone could help me figure out what is wrong before then.
Thank you.
I seem to be having the well-documented dead zone problem with my iPhone 3G that involves a touch screen dead zone on the phone.
The bottom 15-20% of the screen is dead which doesn't allow me to access any of the "favorite" 4 icons at the bottom of my screen (SMS, Email, Safari and Ipod).
I found the Apple Support Document TS1827, but cleaning under my screen protector, restarting, etc. did not work. I tried the calculator and regardless of the orientation of the phone, the dead zone remains dead.
My phone is extremely well protected and I am very careful about taking care of it, so this is a very dismaying problem.
Any suggestions as to what I can do?
Note: I have a Genius Bar appointment for later today, but was hoping someone could help me figure out what is wrong before then.
Thank you.
Comments
My iphone4 did the same for roughly 1.5 weeks. I read that 3rd party chargers can mess with the motherboard since the power supple is not exact for the phone, thus dead zones were reported.. I took a trip to the att store and all they did was show me some replacement phones..but now its 1.5 weeks later and no more problems so maybe it fixed itself, I also updated the phone as soon as it happened but that didnt provide an immediate solution. so my advise is turn off, recharge with apple charger, and wait 2 weeks. GLHF
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