Purchased a Nest thermostat but had to return it because I couldn't get it to work properly with my building's HVAC system. It would either blow hot air or lukewarm air but never cold, even after changing the wiring five times per the advice of their phone support team. The product is slick and comes with clear instructions and great phone support, but it just didn't work for me, and I live in a 3 year old building so it's not a matter of dealing with outdated technology.
Perhaps the Nest isn't as widely compatible as originally thought and Apple had to take it off the shelves after receiving complaints? I always wondered if the limited availability of the Nest enabled the company to keep complaints out of the public eye...
It might looook cool, but it's just more wireless junk unnecessarily radiating your brain in your own home ... I need it like a tumour. No wireless in my house.
Someone has been forgetting to wear his tinfoil hat ...
Better stay out of hospitals and medical offices, too, because most of them have WiFi these days.
Purchased a Nest thermostat but had to return it because I couldn't get it to work properly with my building's HVAC system. It would either blow hot air or lukewarm air but never cold, even after changing the wiring five times per the advice of their phone support team. The product is slick and comes with clear instructions and great phone support, but it just didn't work for me, and I live in a 3 year old building so it's not a matter of dealing with outdated technology.
This was one of the many reasons I've seen in reading reviews online from various sources why the Nest is an iffy purchase. It seems to have some bugs (either with the device or the user themself) that need to be worked out despite its ease of install and use.
Well I love domotics but a $250 thermostat is just a ridiculous price to start with...
It depends on the outcome. I have two Nests handling the upstairs and downstairs zones of the house. At the rate I'm calculating our monthly energy savings, the two units will pay for themselves easily in 14 months of use and it might happen in 12. This is ahead of the 18 months I originally calculated when we bought them.
It might looook cool, but it's just more wireless junk unnecessarily radiating your brain in your own home ... I need it like a tumour. No wireless in my house.
You know TV, radio and this new fangled thing called mobile phones are also wireless. They're also a lot stronger.
It depends on the outcome. I have two Nests handling the upstairs and downstairs zones of the house. At the rate I'm calculating our monthly energy savings, the two units will pay for themselves easily in 14 months of use and it might happen in 12. This is ahead of the 18 months I originally calculated when we bought them.
After all, every little thing that happens is important news and is an indication that Apple has no future. Removing the Nest Thermostats is just the first step of removing everything from the shelves at Apple Stores. They probably need all that space for the Genius bar since Apple products are such crap and fail all the time.
You don't need an app to use the thermostat. If you are worried about that, I assume you must not be using WiFi in your life or cell phones.
Sorry a $250 thermostat? No matter how "cool" it's still a programmable thermostat. My top of the line wired thermo controls fans, heat, cooling programmable for each of seven days? I mean, come on now. Is this a real product with a real need excepting those that need a non-Apple Apple product?
If I was going to guess, I imagine it has to do with the standard return policy in the stores, and how they could even begin to test the device upon return. It is a great product IMO (I have two of them). But it would be very difficult for the in-store staff (geniuses) to deal with the plethora of installation related questions. Think of how difficult it would be just to train the floor staff how to answer basic questions about the device. The questionnaire and installation instructions on the nest.com website are vastly superior. No disrespect to anyone, but HVAC is not what they are there to do.
I was a bit suprised hearing it would be available in the Apple stores. It probably detracted from the "retail experience"
If I was going to guess, I imagine it has to do with the standard return policy in the stores, and how they could even begin to test the device upon return. It is a great product IMO (I have two of them). But it would be very difficult for the in-store staff (geniuses) to deal with the plethora of installation related questions. Think of how difficult it would be just to train the floor staff how to answer basic questions about the device. The questionnaire and installation instructions on the nest.com website are vastly superior. No disrespect to anyone, but HVAC is not what they are there to do.
I was a bit suprised hearing it would be available in the Apple stores. It probably detracted from the "retail experience"
Good point.
Just curious... do Apple geniuses have to answer questions about other non-Apple stuff?
Apple Stores carry all sorts of speaker docks and other gadgets and gizmos.
[quote name="foljs" url="/t/150865/nest-learning-thermostat-reportedly-taken-off-apple-store-shelves#post_2133038"] "I don't know how we ever lived without one,"
[FONT='lucida grande'][COLOR=181818]Funny, this guy I met in Africa said the same about running water! [/COLOR][/
Living alone, stranded on a deserted island might be prefable to life in prison ... All your comment shows is all things are relative.
This was one of the many reasons I've seen in reading reviews online from various sources why the Nest is an iffy purchase. It seems to have some bugs (either with the device or the user themself) that need to be worked out despite its ease of install and use.
I assure you three were no bugs with the user in my case. ;-)
I even emailed the support rep pictures of how my old thermostat was wired vs how I had wired the Nest. it was setup precisely according to their instructions. They lead me to flip some of the wires claiming that sometimes contractors use the wrong color wire. Didn't help.
And I know I didn't have a defective unit, because I had the opportunity to test two more units. This is because actually ordered several with the intention of selling the extra units on ebay for a nice profit (since these were on backorder at the time and were selling for a premium on ebay.)
I sense that these are effortless to set up for HVAC systems that are compatible, but that Nest has failed to identify certain configurations that aren't compatible with either their hardware, software or both - at least as currently designed.
Unless I was a one out of a thousand exception, I would think they'd want to send out technicians to investigate some of these incompatible setups, so they could learn from these and improve their product...
BTW, I would never call this an "iffy purchase". Nest's customer service was impeccable, available after normal hours, and they graciously refunded both my purchase and shipping costs in full.
I suggest this may be as simple realizing the real estate (space) in an Apple store is very valuable and should be allocated to products with high demand and turnover.
Wow this dude is paranoid. Only the router gives off a wireless signal. Everything else receives it. You get more radiation per by going through the checkpoints at a airport.
Comments
Purchased a Nest thermostat but had to return it because I couldn't get it to work properly with my building's HVAC system. It would either blow hot air or lukewarm air but never cold, even after changing the wiring five times per the advice of their phone support team. The product is slick and comes with clear instructions and great phone support, but it just didn't work for me, and I live in a 3 year old building so it's not a matter of dealing with outdated technology.
Perhaps the Nest isn't as widely compatible as originally thought and Apple had to take it off the shelves after receiving complaints? I always wondered if the limited availability of the Nest enabled the company to keep complaints out of the public eye...
Well I love domotics but a $250 thermostat is just a ridiculous price to start with...
Someone has been forgetting to wear his tinfoil hat ...
Better stay out of hospitals and medical offices, too, because most of them have WiFi these days.
Quote:
Originally Posted by freediverx
Purchased a Nest thermostat but had to return it because I couldn't get it to work properly with my building's HVAC system. It would either blow hot air or lukewarm air but never cold, even after changing the wiring five times per the advice of their phone support team. The product is slick and comes with clear instructions and great phone support, but it just didn't work for me, and I live in a 3 year old building so it's not a matter of dealing with outdated technology.
This was one of the many reasons I've seen in reading reviews online from various sources why the Nest is an iffy purchase. It seems to have some bugs (either with the device or the user themself) that need to be worked out despite its ease of install and use.
It depends on the outcome. I have two Nests handling the upstairs and downstairs zones of the house. At the rate I'm calculating our monthly energy savings, the two units will pay for themselves easily in 14 months of use and it might happen in 12. This is ahead of the 18 months I originally calculated when we bought them.
Quote:
Originally Posted by wozwoz
It might looook cool, but it's just more wireless junk unnecessarily radiating your brain in your own home ... I need it like a tumour. No wireless in my house.
You know TV, radio and this new fangled thing called mobile phones are also wireless. They're also a lot stronger.
FM radio: 100,000 W
3G: 2W
WiFi: 0.2W
http://en.wikipedia.org/wiki/DBm
I think you should upgrade your tin foil hat. Try 3 in. of lead. I hear it is heavy but you definitely won't get tumours.
Quote:
Originally Posted by Sevenfeet
It depends on the outcome. I have two Nests handling the upstairs and downstairs zones of the house. At the rate I'm calculating our monthly energy savings, the two units will pay for themselves easily in 14 months of use and it might happen in 12. This is ahead of the 18 months I originally calculated when we bought them.
Hopefully it will serves you well then.
After all, every little thing that happens is important news and is an indication that Apple has no future. Removing the Nest Thermostats is just the first step of removing everything from the shelves at Apple Stores. They probably need all that space for the Genius bar since Apple products are such crap and fail all the time.
/s
Quote:
Originally Posted by Boltsfan17
You don't need an app to use the thermostat. If you are worried about that, I assume you must not be using WiFi in your life or cell phones.
Sorry a $250 thermostat? No matter how "cool" it's still a programmable thermostat. My top of the line wired thermo controls fans, heat, cooling programmable for each of seven days? I mean, come on now. Is this a real product with a real need excepting those that need a non-Apple Apple product?
What type of monitor do you use? Oh, and the computer is probably putting out more noise. And then there's the sun, its the same, just less organized.
Quote:
Originally Posted by Michael Scrip
Yeah... I wanna know why too.
I hope there's more to this story.
If I was going to guess, I imagine it has to do with the standard return policy in the stores, and how they could even begin to test the device upon return. It is a great product IMO (I have two of them). But it would be very difficult for the in-store staff (geniuses) to deal with the plethora of installation related questions. Think of how difficult it would be just to train the floor staff how to answer basic questions about the device. The questionnaire and installation instructions on the nest.com website are vastly superior. No disrespect to anyone, but HVAC is not what they are there to do.
I was a bit suprised hearing it would be available in the Apple stores. It probably detracted from the "retail experience"
[URL=http://store.apple.com/us/browse/home/shop_ipod/ipod_accessories/app_enabled]http://store.apple.com/us/browse/home/shop_ipod/ipod_accessories/app_enabled[/URL]
Story sounds like FUD to me.
Quote:
Originally Posted by Kibitzer
Someone has been forgetting to wear his tinfoil hat ...
Better stay out of hospitals and medical offices, too, because most of them have WiFi these days.
... and what's wrong with my hat??!!
I think it looks nice!
Good point.
Just curious... do Apple geniuses have to answer questions about other non-Apple stuff?
Apple Stores carry all sorts of speaker docks and other gadgets and gizmos.
"I don't know how we ever lived without one,"
[FONT='lucida grande'][COLOR=181818]Funny, this guy I met in Africa said the same about running water!
[/COLOR][/
Living alone, stranded on a deserted island might be prefable to life in prison ... All your comment shows is all things are relative.
Who cares? It's probably just an argument with Nest
Quote:
Originally Posted by roadkingclassic
This was one of the many reasons I've seen in reading reviews online from various sources why the Nest is an iffy purchase. It seems to have some bugs (either with the device or the user themself) that need to be worked out despite its ease of install and use.
I assure you three were no bugs with the user in my case. ;-)
I even emailed the support rep pictures of how my old thermostat was wired vs how I had wired the Nest. it was setup precisely according to their instructions. They lead me to flip some of the wires claiming that sometimes contractors use the wrong color wire. Didn't help.
And I know I didn't have a defective unit, because I had the opportunity to test two more units. This is because actually ordered several with the intention of selling the extra units on ebay for a nice profit (since these were on backorder at the time and were selling for a premium on ebay.)
I sense that these are effortless to set up for HVAC systems that are compatible, but that Nest has failed to identify certain configurations that aren't compatible with either their hardware, software or both - at least as currently designed.
Unless I was a one out of a thousand exception, I would think they'd want to send out technicians to investigate some of these incompatible setups, so they could learn from these and improve their product...
BTW, I would never call this an "iffy purchase". Nest's customer service was impeccable, available after normal hours, and they graciously refunded both my purchase and shipping costs in full.
He’s one tinfoil hat away from rubber room anyway. I say don’t bother.