Refurbished items return to Apple online store after 3-day drought

Posted:
in General Discussion edited January 2014
Apple restocked the certified refurbished section its online store on Friday after an as yet unexplained international outage of previously-owned computers left the virtual shelves bare for over three days.

The apparent refurbished stock outage was one of the longest in recent memory and affected both U.S. and international customers with numerous AppleInsider readers reporting that their respective stores were indeed empty.

When customers visited the "Refurbished Mac" section of Apple's website they were met with the message: "Sorry there are no products available, please check back later."

While it is unknown exactly what product lines were affected internationally most reports noted zero stock for used Macs, iPads, iPods as well as clearance items. A check with Apple's U.S. online store revealed that all refurbished product categories were without stock as of Thursday night.

Some have speculated that a system error is to blame for the three-day stock outage but Apple has yet to release any information regarding the matter.

Refurbished Store Empty
Screenshot of Apple's online store shows a restocked "Refurbished Mac" section. Source: Apple

The used offerings reappeared on Friday with discounts ranging from 10 percent to a deep 38 percent off retail pricing, though clearance items remain out of stock.
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Comments

  • Reply 1 of 28


    finally they fixed that site error when i chatted to one of the apple specialist under the ask now chat they said it was an site error 

  • Reply 2 of 28
    toyguytoyguy Posts: 3member


    Seems that at 4:22am EDT, the site is again down with no refurbished products being available.

  • Reply 3 of 28
    toyguytoyguy Posts: 3member


    Seems that at 5:22am EDT, the site is again down with no refurbished products being available.

  • Reply 4 of 28

    Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 11:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!! 


  • Reply 5 of 28
    g-mog-mo Posts: 2member
    This article is inaccurate. The store has only appeared with no stock to some users. Other people have been able to see and shop unaffected.
  • Reply 6 of 28


    Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 11:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!! 


     


     


     
  • Reply 7 of 28

     


    Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 12:15 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!! 


     


     
  • Reply 8 of 28
    marvfoxmarvfox Posts: 2,275member


    Even Apple makes mistakes.

     

  • Reply 9 of 28
    hittrj01hittrj01 Posts: 753member
    marvfox wrote: »
    Even Apple makes mistakes.

     

    Apple is DOOMED!
  • Reply 10 of 28


    It's still not working for me. 

  • Reply 11 of 28
    conrailconrail Posts: 489member

    Quote:

    Originally Posted by RedGeminiPA View Post


    It's still not working for me. 





    Me either.

  • Reply 12 of 28
    jwdawsojwdawso Posts: 389member
    conrail wrote: »

    Me either.

    Nor for me.
  • Reply 13 of 28

     



    Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 1:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!! 

     
  • Reply 14 of 28
    dbtincdbtinc Posts: 134member

    Quote:

    Originally Posted by marvfox View Post


    Even Apple makes mistakes.

     



    What!? This proves it - there is no god.

  • Reply 15 of 28


    Well this event had no effect on me, till now! It says on the European refurbished website based in Ireland at 1:35 GMT today Saturday the 14th 2012, "Sorry there are no products available, please check back later." So your information at AppleInsider about this problem having ended isn't correct, because it is still affecting some of us in Europe. Can you get your facts right!!

  • Reply 16 of 28


    Wow, an "international" outage. That sounds serious. 

  • Reply 17 of 28


    It is kind of sad that when ApplInsider finally publishes a story based upon original research, it gets misreported.

  • Reply 18 of 28


    They were pulling off EPEAT stickers... and then puting them back on.

  • Reply 19 of 28
    Seems to be working for me.
  • Reply 20 of 28

    Quote:

    Originally Posted by Douglas Bailey View Post


    They were pulling off EPEAT stickers... and then puting them back on.



    Thankfully, Macs aren't loaded with component stickers, like just about every PC on the market. 

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