The repair for my Macbook Pro 17-inch Early 2011 was actually VERY CHEAP.
When my Macbook Pro's GPU failed after 3 years, and after the expiration of my Applecare warranty, I took my Macbook Pro to my Apple Store and after having the Genius examine it, I asked for Apple's $299 FLAT-RATE REPAIR.
Apple's $299 FLAT-RATE REPAIR is a HUGE BARGAIN - particularly for an out of warranty Mac.
The Apple Store ships it to one of Apple's main repair centers. There they examine the Mac in detail. And they will replace ANYTHING in it that is not up to spec.
Typically this is why I suggest the Apple Store if one is within reach. Third party repair centers may not be authorized to make such an offer.
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Sure, these users are very vocal about their problem. After all, Apple users expect more. BUT they want Apple to rescue them rather than pay for an out of warranty repair. I read all the complaints. And it seems the ones who complain the most are the ones who are cheap and penny pinching. They want something for free. Yet they also purchased the most expensive computer - a Mac. This crybaby sense of entitlement just grates me. Real Apple users are never cheap or penny pinching. They only want the best computing experience. And they are willing and able to pay for it.
That is just fanboy tripe, and I think you know it.
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If you bought a car, it will only give you at most a 50,000 mile warranty. After that, any repair is YOURproblem. And for European cars like the BMW, those repairs are extremely expensive. This is why they are called enthusiasts cars. When you are an enthusiast, you don't complain about the cost. You only want the best driving experience. If you can't afford it, you wouldn't buy it in the first place - or you would get a better job or two to pay for it.
$299 is a CHEAP price to pay for a FLAT RATE major examination and overhaul of my Mac. Apple did more than just replace the motherboard, way more, over and above way more. I expect it to least another 3 years. I love it!
The flat rate repair replaces a part that suffers from a design flaw with a refurbished part that contains the same design flaw. It's not really that much of a bargain, but it can be worthwhile to extend the life of a machine. You may not get another 3 years though. If you check out Apple discussions, a number of those people experience their second failure much sooner. I'm lucky as I haven't experienced the first, but I sell this one when broadwell hits.
Apple has issued repair programs on previous macbook pros, because these represent design problems. Car manufacturers do the same thing via recalls, so even that analogy doesn't hold up. I don't think they'll issue one in this case, because past ones such as the 2010 320m repair program were only valid for 3 years from the date of purchase. The majority of the affected machines are either at or about to cross that threshold. Some failed much earlier. Anyway the issue is the lead free solder used in these. It doesn't hold.
I think he's saying "Real Apple users" are the group that elated elitist snobs stuck up their own orifices. The rest of the apple users are "unreal users" who just get on use their equipment.
Mine was fixed in March and just broke down again. Even though it's after the 90 day warranty, the apple store genius offered to repair it for me free of charge; and he said he's seen many similar cases with 2011 MBP.
Add my MBPro, 2011, I7 to the list. It just "died" this morning with this issue. My MBPro is mainly used as a desktop unit all its life. Babied to be sure and I am surprised this happened to a machine that is moved very little or not abused in any manner. Surprised and disappointed to be sure. Having gone all MAC in the past years, this is the first "bad" experience I have encountered. My previous MBPro had an issue that was covered under an extended care program from Apple. It made me feel as good and this is making me feel bad!
Mine was fixed in March and just broke down again. Even though it's after the 90 day warranty, the apple store genius offered to repair it for me free of charge; and he said he's seen many similar cases with 2011 MBP.
That comes up at times with the use of refurbished boards. At this point they probably don't have a lot of new logic board replacements. It's hard to know what the quality is like with refurbished boards. As I mentioned before the problem is with a weak solder joint. That's kind of why I objected to the nonsense about entitlement when people complain about a design flaw. So far the 2012s seem to be okay. If they either improved the cooling with the switch to rmbps or fixed the solder problem. Either way I hope this doesn't show up in later generations.
It is completely unreasonable for $2000 computers to break after 2.5-3 years. Anyone who suggests anything else is a complete and utter fanboi. There is obviously a widespread issue which the problem should be investigated then a solution created to stop it from reoccurring - such as a revised logic board. Then there should be a replacement program to replace the dead boards.
Users of these computers aren't demanding unreasonable things, they are just asking for Apple to be reasonable.
When you spend that amount of money for this laptop it should last many years.I agree with you you should get another logic board replaced for free if it was a lemon in the first place.Apple 's quality control is going downhill I see now. before years ago the machines made were much better and more durable.
It is completely unreasonable for $2000 computers to break after 2.5-3 years. Anyone who suggests anything else is a complete and utter fanboi. There is obviously a widespread issue which the problem should be investigated then a solution created to stop it from reoccurring - such as a revised logic board. Then there should be a replacement program to replace the dead boards.
Users of these computers aren't demanding unreasonable things, they are just asking for Apple to be reasonable.
I wonder why Apple doesn't further distinguish itself from other PC manufacturers by providing 3 years of warranty as standard. Even the Mac Pro comes standard with only one year of warranty; in contrast, Dell workstations start with three years of onsite service with the option of up to five years of coverage. If Apple computers do last longer on average than PCs, such a move would give its products a major vote of confidence at little financial risk. A product's warranty tells you how confident the manufacturer is in its workmanship and quality control. If something comes with a three year warranty, its manufacturer is guaranteeing at its own risk that the product will work for at least three years.
For $2000 it should last at least 5 years. take audio equipment some of these speakers are over 30 years old and still playing with no problems.Reference to Quad 57 speakers.
[U]Hey WACKY MACKY HERES A F BOMB FOR U- who the hell left you INTERNET COP AND CORRECTING OR ATTEMPTING TO MAKE MY POST "PC" F U AND YOUR TRENDY I DONT TYPE WITH CAPS LOCK ON MAYBE WE ARE TRYING TO EMPHASIZE A POINT U FOOL!!! [/U]
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
One might be inclined to wonder WHEN they intend to do that, but I'll leave that discussion to those who actually have a horse in the race.
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
That is unlikely for a couple reasons. The first is that this is a solder problem rather than a problem with the gpu itself. I'm not sure whether the specifications for the solder joint were influenced by AMD's (ATI is long gone) own specifications. On 2010 models they initiated a repair program on affected models by the 2 year mark. Unfortunately I can't find the 320m link anymore, so take it for what you will. To the best of my recollection it was limited to around 3 years from purchase, which many of these machines have hit or will hit soon. You also have to consider that it's too late to help a lot of these guys.
That is unlikely for a couple reasons. The first is that this is a solder problem rather than a problem with the gpu itself. I'm not sure whether the specifications for the solder joint were influenced by AMD's (ATI is long gone) own specifications. On 2010 models they initiated a repair program on affected models by the 2 year mark. Unfortunately I can't find the 320m link anymore, so take it for what you will. To the best of my recollection it was limited to around 3 years from purchase, which many of these machines have hit or will hit soon. You also have to consider that it's too late to help a lot of these guys.
The graphics cards in question are probably not standard parts either. They are integrated with Apple's custom graphics switching hardware.
Comments
The repair for my Macbook Pro 17-inch Early 2011 was actually VERY CHEAP.
When my Macbook Pro's GPU failed after 3 years, and after the expiration of my Applecare warranty, I took my Macbook Pro to my Apple Store and after having the Genius examine it, I asked for Apple's $299 FLAT-RATE REPAIR.
Apple's $299 FLAT-RATE REPAIR is a HUGE BARGAIN - particularly for an out of warranty Mac.
The Apple Store ships it to one of Apple's main repair centers. There they examine the Mac in detail. And they will replace ANYTHING in it that is not up to spec.
Typically this is why I suggest the Apple Store if one is within reach. Third party repair centers may not be authorized to make such an offer.
That is just fanboy tripe, and I think you know it.
$299 is a CHEAP price to pay for a FLAT RATE major examination and overhaul of my Mac. Apple did more than just replace the motherboard, way more, over and above way more. I expect it to least another 3 years. I love it!
The flat rate repair replaces a part that suffers from a design flaw with a refurbished part that contains the same design flaw. It's not really that much of a bargain, but it can be worthwhile to extend the life of a machine. You may not get another 3 years though. If you check out Apple discussions, a number of those people experience their second failure much sooner. I'm lucky as I haven't experienced the first, but I sell this one when broadwell hits.
Apple has issued repair programs on previous macbook pros, because these represent design problems. Car manufacturers do the same thing via recalls, so even that analogy doesn't hold up. I don't think they'll issue one in this case, because past ones such as the 2010 320m repair program were only valid for 3 years from the date of purchase. The majority of the affected machines are either at or about to cross that threshold. Some failed much earlier. Anyway the issue is the lead free solder used in these. It doesn't hold.
"Real Apple users"
" src="http://forums-files.appleinsider.com/images/smilies//lol.gif" />
What makes a real Apple user, praytell?
They do when you speak with the right people.Call Cupertino and you will get action asap.
Mine was fixed in March and just broke down again. Even though it's after the 90 day warranty, the apple store genius offered to repair it for me free of charge; and he said he's seen many similar cases with 2011 MBP.
Add my MBPro, 2011, I7 to the list. It just "died" this morning with this issue. My MBPro is mainly used as a desktop unit all its life. Babied to be sure and I am surprised this happened to a machine that is moved very little or not abused in any manner. Surprised and disappointed to be sure. Having gone all MAC in the past years, this is the first "bad" experience I have encountered. My previous MBPro had an issue that was covered under an extended care program from Apple. It made me feel as good and this is making me feel bad!
Now they've turned into a fashion company, delivering the lowest quality they can get away with while still charging as much as they can.
We need to stop giving them money until they return to their days of excellence.
Mine was fixed in March and just broke down again. Even though it's after the 90 day warranty, the apple store genius offered to repair it for me free of charge; and he said he's seen many similar cases with 2011 MBP.
That comes up at times with the use of refurbished boards. At this point they probably don't have a lot of new logic board replacements. It's hard to know what the quality is like with refurbished boards. As I mentioned before the problem is with a weak solder joint. That's kind of why I objected to the nonsense about entitlement when people complain about a design flaw. So far the 2012s seem to be okay. If they either improved the cooling with the switch to rmbps or fixed the solder problem. Either way I hope this doesn't show up in later generations.
It is completely unreasonable for $2000 computers to break after 2.5-3 years. Anyone who suggests anything else is a complete and utter fanboi. There is obviously a widespread issue which the problem should be investigated then a solution created to stop it from reoccurring - such as a revised logic board. Then there should be a replacement program to replace the dead boards.
Users of these computers aren't demanding unreasonable things, they are just asking for Apple to be reasonable.
When you spend that amount of money for this laptop it should last many years.I agree with you you should get another logic board replaced for free if it was a lemon in the first place.Apple 's quality control is going downhill I see now. before years ago the machines made were much better and more durable.
It is completely unreasonable for $2000 computers to break after 2.5-3 years. Anyone who suggests anything else is a complete and utter fanboi. There is obviously a widespread issue which the problem should be investigated then a solution created to stop it from reoccurring - such as a revised logic board. Then there should be a replacement program to replace the dead boards.
Users of these computers aren't demanding unreasonable things, they are just asking for Apple to be reasonable.
I wonder why Apple doesn't further distinguish itself from other PC manufacturers by providing 3 years of warranty as standard. Even the Mac Pro comes standard with only one year of warranty; in contrast, Dell workstations start with three years of onsite service with the option of up to five years of coverage. If Apple computers do last longer on average than PCs, such a move would give its products a major vote of confidence at little financial risk. A product's warranty tells you how confident the manufacturer is in its workmanship and quality control. If something comes with a three year warranty, its manufacturer is guaranteeing at its own risk that the product will work for at least three years.
They are the equivalent of the hot hatchback, designed more to go fast rather than actually last.
For $2000 it should last at least 5 years. take audio equipment some of these speakers are over 30 years old and still playing with no problems.Reference to Quad 57 speakers.
What was politically incorrect about it?
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
One might be inclined to wonder WHEN they intend to do that, but I'll leave that discussion to those who actually have a horse in the race.
Quote:
What was politically incorrect about it?
Apple will accost ATI for the defect, force them to pay reparations, and then offer repairs to their affected customers, just like the GeForce 8600M problem from before. It’s not a big deal.
That is unlikely for a couple reasons. The first is that this is a solder problem rather than a problem with the gpu itself. I'm not sure whether the specifications for the solder joint were influenced by AMD's (ATI is long gone) own specifications. On 2010 models they initiated a repair program on affected models by the 2 year mark. Unfortunately I can't find the 320m link anymore, so take it for what you will. To the best of my recollection it was limited to around 3 years from purchase, which many of these machines have hit or will hit soon. You also have to consider that it's too late to help a lot of these guys.
Quote:
That is unlikely for a couple reasons. The first is that this is a solder problem rather than a problem with the gpu itself. I'm not sure whether the specifications for the solder joint were influenced by AMD's (ATI is long gone) own specifications. On 2010 models they initiated a repair program on affected models by the 2 year mark. Unfortunately I can't find the 320m link anymore, so take it for what you will. To the best of my recollection it was limited to around 3 years from purchase, which many of these machines have hit or will hit soon. You also have to consider that it's too late to help a lot of these guys.
The graphics cards in question are probably not standard parts either. They are integrated with Apple's custom graphics switching hardware.
Hi, I had this problem, and decided to see this video:
Did the process in 40 minutes, and everything is working perfectly, since the problem was with the three weeks, I'm very happy, hope you can help
Vitor
To clarify, this issue doesn't affect the 13" model, as it does not have a discreet graphics card like the 15" and 17" models.