Safari won't open any more

drkkilgoredrkkilgore
Posted:
in Mac Software edited October 2014

For no reason I can figure out, Safari stopped working a few weeks ago.  I get this error message:

"Safari cannot be opened because of a problem.

Check with the developer to make sure Sarai works with this version of Mac OS X.  You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X."

 

I did do all the updates.  Am running OS 10.7.5.

 

I tried to start my machine from Recovery but since I'm using a Windows keyboard it didn't work.  

 

Any suggestions would be appreciated.

Comments

  • Reply 1 of 7
    MarvinMarvin Posts: 15,322moderator
    You should still be able to get to recovery mode by holding alt at boot but it depends on how old the machine is.

    If you don't have a working browser, you can download the latest Safari in the terminal:

    curl http://swcdn.apple.com/content/downloads/18/32/041-6651/147ugedbeiqpz43czixlgawayfoa7tjyjv/Safari6.1MountainLion.pkg > ~/Desktop/Safari.pkg

    10.9 Mavericks is a free upgrade in the App Store. Upgrading to the latest OS will bring the latest Safari with it.
  • Reply 2 of 7
    dave k.dave k. Posts: 1,306member

    Boot in Safe Mode (Hold down shift key at start up).  

     

    Once boot, click on Safari.  Should load.

     

    Reboot machine (normal boot) and Safari should work again...

  • Reply 3 of 7
    martinirossomartinirosso Posts: 1member

    It opens perfectly in safe mode, as soon as you re-boot it comes up with the cannot connect message! Frustrating Grrrr

  • Reply 4 of 7
    gobucks319gobucks319 Posts: 2member

    I tried booting in safe mode as you described... but it still wouldn't open. 



    This problem just happened all of a sudden! Any suggestions how to get it to work?

     

    My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.

  • Reply 5 of 7
    MarvinMarvin Posts: 15,322moderator
    gobucks319 wrote: »
    I tried booting in safe mode as you described... but it still wouldn't open. 

    This problem just happened all of a sudden! Any suggestions how to get it to work?

    My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.

    There's a thread here suggesting it might be to do with the malware that affected Safari a while ago:

    https://discussions.apple.com/thread/3853582

    Apple made a tool to remove it:

    http://support.apple.com/kb/dl1517
  • Reply 6 of 7
    gobucks319gobucks319 Posts: 2member

    Quote:

    Originally Posted by GoBucks319 View Post



    I tried booting in safe mode as you described... but it still wouldn't open. 



    This problem just happened all of a sudden! Any suggestions how to get it to work?



    My Mac is a year old.  I'm running version 10.9.5.  I have downloaded all available software updates.




    There's a thread here suggesting it might be to do with the malware that affected Safari a while ago:



    https://discussions.apple.com/thread/3853582



    Apple made a tool to remove it:



    http://support.apple.com/kb/dl1517

     

     

     

    Marvin, thanks for the tip.  I downloaded the tool from Apple but it did not work. Any other suggestions?  I don't understand coding and such, so please make it something easy! :)

  • Reply 7 of 7
    MarvinMarvin Posts: 15,322moderator
    gobucks319 wrote: »
    Marvin, thanks for the tip.  I downloaded the tool from Apple but it did not work. Any other suggestions?  I don't understand coding and such, so please make it something easy! :)

    There should be a report button when it says that, you can try pasting the contents of it into the forum.
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