Bank of America glitch charges some Apple Pay customers twice, error will be fixed & users reimburse
A small number of Bank of America customers were hit with a double-charge when using Apple Pay this week, but the problem resulting from a glitch between the bank and a payment network is expected to be quickly resolved.
The Bank of America glitch involved at least one payment network, and was not related to the Apple Pay service itself, according to Re/code. In all, the issue is said to have affected only about 1,000 Apple Pay transactions.
Bank of America is reportedly in the process of resolving the issue, and expects for it to be fixed today. The financial institution said on its official Twitter help account that it also plans to reverse the duplicate transactions for affected users.
Aside from the Bank of America issue, there haven't been any other widespread reports of glitches or issues with Apple Pay since the service debuted on Monday. Users have even found that it exceeds expectations, working at various terminals not advertised to support the tap-to-pay functionality.
Apple Pay requires an iPhone 6 or iPhone 6 Plus running iOS 8.1, as well as a compatible debit or credit card. For more on how to set up Apple Pay, see AppleInsider's in-depth guide.
The Bank of America glitch involved at least one payment network, and was not related to the Apple Pay service itself, according to Re/code. In all, the issue is said to have affected only about 1,000 Apple Pay transactions.
Bank of America is reportedly in the process of resolving the issue, and expects for it to be fixed today. The financial institution said on its official Twitter help account that it also plans to reverse the duplicate transactions for affected users.
Aside from the Bank of America issue, there haven't been any other widespread reports of glitches or issues with Apple Pay since the service debuted on Monday. Users have even found that it exceeds expectations, working at various terminals not advertised to support the tap-to-pay functionality.
Apple Pay requires an iPhone 6 or iPhone 6 Plus running iOS 8.1, as well as a compatible debit or credit card. For more on how to set up Apple Pay, see AppleInsider's in-depth guide.
Comments
%CreditCardmageddon
(¡)
Is BoA hopeless? Do they ever get anything right?
You mean the iSheeps! Man, us Fandroids doesn't have to worry about that! Apple be stealing from sheep as usual. Saps should just get a Droid, you don't own one long enough to use your mom's debit card before your phone breaks and you need a new one.
8-)
#Spendghazi
%CreditCardmageddon
I'm telling ya... First BofA, then a "Payment network"... even though it had nothing to do with Apple... I'm preparing for the worst when I use ApplePay... You just never know...
Is BoA hopeless? Do they ever get anything right?
A: Yes. No.
And now it begins.
Why Apple- why would you sleep with the sleazy banking industry?
And I'm still waiting for you to prove your false accusations.
Just do'nt say pazuxu didn't tell you so.
Just sayin.
You're going to have to wait because I have no interest in taking the time to prove you are A) human, and
That was funny in an earlier thread. A reprisal is never as funny as the original.
Paragraph 10 of expected article: ...this glitch is not Apple's fault per se, but with Bank of America...
What is the point in blocking spammers and trolls if people just quote them so we all have to read their inane crap?
Can we not have a button that, if enough people click it, they are banned?
The real idea would be that the accounts would just be banned, but...
Oh, yes, I can’t see that being abused by trolls with sock puppets to get all us real users banned¡
I have said that many times about a block should work on quotes as well, As to the second idea ... problem is the trolls could get together and ban all the good guys.
But I've been preempted masterfully, I see.
Who's making you read anything?
This is one area Apple should expect the negative media to hit them. It is done from an iPhone 6 and it's called ?Pay. That fact that the issue is from somewhere else down the chain outside of Apple's control is not easily explained to others.
I'd even say Apple needs to make sure their financial partners in this are well tested to prevent Apple from looking bad, although in the grand scheme of this paradigm shifting service I'm betting this hiccup is unlikely to be remembered.