iPhone 6, 6 Plus owners complain of easily scratched screens

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  • Reply 81 of 215
    Had iPhone 6 from day one. No scratches no screen cover.
  • Reply 82 of 215
    bsenkabsenka Posts: 799member
    The glass on my iPhone 6 Plus seems to be more scratch resistant than my previous iPhone 4s was (that one got marked up badly just from being in my pocket). It's also less reflective, making it actually possible to see things on the screen when outside.

    The problem I do have though, is the iP6+ collected smudges and fingerprints far more than any other iOS device I've seen.
  • Reply 83 of 215
    tyler82tyler82 Posts: 1,102member
    Does anybody remember the chrome backs of the iPods? These people don't know what a scratch is!
  • Reply 84 of 215
    flaneurflaneur Posts: 4,526member
    tyler82 wrote: »
    Does anybody remember the chrome backs of the iPods? These people don't know what a scratch is!

    Sorry, that was stainless steel, not chrome. The point remains that it would get scratched no matter you did. Dust inside the case would scratch it.
  • Reply 85 of 215
    Before 6 I always used a screen protector and leather slip cases.
    With the 6 & 6+ I don't bother.
    Both new iPhones are kept in flip wallet type cases (Pad&Quill) and no scratches whatsoever.
    I miss holding the device in my hand with no case/wallet though.

    I too wonder if there are some QC issues.
    That said, an iPhone cannot scratch unless something is scraped across it's surface - take responsibility for your possessions people!
    If I scratched my iPhone by putting it in a pocket with keys, coins or sand then my problem not Apples.
  • Reply 86 of 215
    habihabi Posts: 317member

    Expected if you try to make a material less prone to shattering I guess. You have 2 options if you want the screen hard so it wont scratch. Then it will be more prone to braking on a sharp hit (high energy impact). if you want to make the glass more "soft" so it wont brake on hard impact it will be more prone to scratching. Maybe this is what happened with gorilla glass3 (which is probably what the glass is if its not some cocktail specifically make for apple). But anyway you cant have both. Glass is not like some metals which you can bend and it takes a hard impact energy. If you make it more bendable it you will have to make some compromises from the other direction. Sapphire would probably be better if it wasn't for some other problems like light penetration and price. But maybe we will someday have a better material for the screen in both aspects (antiscratching and tolerance of hard impacts energy). But now it looks like we are moving on a 1-dimentional scale between scratch resistance in the other end and tolerance of impact on the other end of the scale.

  • Reply 87 of 215
    fallenjtfallenjt Posts: 4,054member
    aderutter wrote: »
    Before 6 I always used a screen protector and leather slip cases.
    With the 6 & 6+ I don't bother.
    Both new iPhones are kept in flip wallet type cases (Pad&Quill) and no scratches whatsoever.
    I miss holding the device in my hand with no case/wallet though.

    I too wonder if there are some QC issues.
    That said, an iPhone cannot scratch unless something is scraped across it's surface - take responsibility for your possessions people!
    If I scratched my iPhone by putting it in a pocket with keys, coins or sand then my problem not Apples.
    Damn Apple...I just checked my 6+ again and there're some scratches. I didn't abuse my phone...just sometimes my 14-mo daughter chews on it and drops it on the floor...that's it
    /s
  • Reply 88 of 215
    That what screen protector are for! H9 glass screen protectors are good buy at $29.95 at the Apple store!
  • Reply 89 of 215
    fallenjt wrote: »
    alphafox wrote: »
     
    I have a ton of scratches on the upper curved side, got them in less than a week. I attribute it to the fact that I put them in my jean pockets that I use to do projects around the house and there was a tiny bit of grit in the pocket. this grit rubbed on the screen when I was kneeling down doing projects and ground it in. I was pretty pissed about it, I may try to get it replaced, idk. 
    Are you fking serious? Why don't you just store you phone in sand paper, let say 1000 grit to see if it scratches. I put my 6+ in my tight jeans pocket all day long for weeks and see no sign of any scratch, not even when my 14-month baby chewed it sometimes. Stop the bs.

    You keep your 14 month baby in the pocket of your tight jeans with your 6 Plus?

    I guess your baby is called Houdini.
  • Reply 90 of 215
    habihabi Posts: 317member
    Quote:

    Originally Posted by Harry Wild View Post



    That what screen protector are for! H9 glass screen protectors are good buy at $29.95 at the Apple store!

    I havent had a screen protector since moving from plastic touchscreen to iphone 3G (first iphone available in my country). Newer ever had a problem because I allready know not to have the phone with something else in the pocket just as a precaution. Now before it would have been catastrophic on a plastic screen but with the gorilla glass screen it was not so. Under some circumstances you might get some light scratches but those are quite easy to avoid by the user if one wants to do so. All my phones have zero scratches on the glass but my family has had 4 screen breaks on 7 devices. To me phones are more likely to get the screen broke compared to ipads adn all screen breakages are on iphones. It also looks like some people are more likely to have a screen brakage compared to others (as if thats shocking to someone  <img class=" src="http://forums-files.appleinsider.com/images/smilies//lol.gif" />). One phone has had its glass changed twice but then again the second was not an apple replacement digitizer.

  • Reply 91 of 215
    idreyidrey Posts: 647member
    No screen protector on my 6 and is fine, even after dropping it like 10 times.
  • Reply 92 of 215
    adamcadamc Posts: 583member
    Quote:

    Originally Posted by Benjamin Frost View Post





    You keep your 14 month baby in the pocket of your tight jeans with your 6 Plus?



    I guess your baby is called Houdini.



    You are way too literal... well I guess some people are just too clever.

  • Reply 93 of 215
    dewmedewme Posts: 5,372member

    The reports on the support site all seem a bit strange to me. The common theme is that these people "baby" their phones and have never subjected them to anything that could possible cause a scratch to occur - yet somehow and through forces not yet known to man these scratches just "magically appear."  These claims appear utterly fantastical as they are presented so I don't think we're hearing the whole story. Maybe the phones arrived in a scratched condition and the owners are just now taking a closer look at their phones based on internet hype. 

     

    I'm not saying the scratches aren't real, I'm just saying that these people who are claiming their phone has been kept under a glass dome sitting on a velvet cloth since unboxing but still somehow acquired screen scratches or abrasions aren't telling us the whole story. I've been using my 6+ in exactly the same way that I used my 4S, in a slim case without a screen protector, in my pocket every day, traveling overseas a couple of times, and it still looks exactly as it did when it came out of the box. I am a bit OCD about screen smears so I always have a clean microfiber cloth nearby, next to my workstation at work, next to my Macs at home, in my backpack, in my car, next to the sofa, in the kitchen, etc. That's the only thing I ever use to clean the screen, not because I'm fearful of scratches but because it's the only thing that works effectively. 

  • Reply 94 of 215

    I have the 6+ with no screen protector.  It is in good shape because I take care of it.  If you do not use a screen protector you are accepting a certain amount of risk.  I do not feel sorry for those that complain but refuse to use a protector.  There are just certain situations where no material is scratch proof.  #whineyb1tches

  • Reply 95 of 215
    You pays your money you takes your choice/chance.
  • Reply 96 of 215
    indyfxindyfx Posts: 321member
    Quote:
    Originally Posted by bsenka View Post



    The glass on my iPhone 6 Plus seems to be more scratch resistant than my previous iPhone 4s was (that one got marked up badly just from being in my pocket). It's also less reflective, making it actually possible to see things on the screen when outside.



    The problem I do have though, is the iP6+ collected smudges and fingerprints far more than any other iOS device I've seen.



    #Smudge-gate! ;-)

     

    How about C4-gate? As an experiment, I strapped 4 ounces of C4 military explosive to a iPhone 6 and detonated it. The iPhone failed to function afterwards.

    /s

     

    BTW, in my experience (from a lifetime of handling (low reflection) coated optics on camera lenses & filters ) it isn't so much that coated glasses actually smudge more, it's just so much more apparent. The way we perceive smudges is primarily via specularity (i.e. highlights, it is why you have to hold glass at just the right angle to the light to see smudges effectively) making them (smudges) -so- much more noticeable on low specularity (coated) glass.

  • Reply 97 of 215
    Quote:

    Originally Posted by pogo007 View Post





    If I need to elaborate on how it looks like a iphone I think you would need new glasses or you are a new user. That's all they have been doing for the last couple of years integrating ios garbage in the OS and trying to make it look and feel like ios. Even the applications in osx lost a lot of their functionality with each new OS iteration.



    Lol what?

     

    I've used more versions of the MacOS than most. Haven't used Mavericks or Yosemite as a daily driver, but most of the big changes were included in Lion anyway. I fail to see how they're turning OS X into iOS.

     

    You sound like the type who's still mad that Window Shade hasn't been brought back.

  • Reply 98 of 215
    It never ceases to amaze me of the Total BS that these guys will "scratch" around to write about just to get their article/name out there!!! Hey, wake up it's gona scratch like any other product!! Duhhh...
  • Reply 99 of 215
    pazuzupazuzu Posts: 1,728member
    And this I why myself and others will wait for a 6s.
    My 5s is the first IPhone I've had sans screenprotector and it remains pristine.
  • Reply 100 of 215
    I've had my iPhone 6 since launch with zero scratches on the front or back. I wasn't able to get my official Apple case until about 2 weeks after I got the phone too. I've even had several (maybe 5 or 6 times) minor drops with it in the case and it's still perfectly beautiful.
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