I made an account just so I could thank you. Once I got to the device manager and had selected the phone, it had a description of what was wrong. Pressed update driver and Ding! my phone is charging after some updates. Thank you for leading me in the right direction!
Are there similar instructions that work on a mac instead of windows. I have begun having the problem that neither my iPhone (6) or my iPad (air) will sync with my macbook pro Yosemite 10.10.2. This started recently, not sure if it ties into a phone/ipad, iTunes or mac upgrade, but it won't work. I have attempted every piece of troubleshooting I have read. No luck. Any information is sincerely appreciated. I am out of town, but when I return I may have to make an appointment. I buy apple because these things are supposed to work. You take them for granted until they do not. Thanks to everyone!
I'm having this same problem with my 5c. Tried 3 different computers, 1 Windows/HP, 1 Mac Pro and 1 MacBook Pro. None of them will charge or recognize the phone, but the phone will charge from regular wall/plug power. Also, my small USB MIDI keyboard is not powered or recognized by the phone as it should be. Tried the driver trick above but to no avail, only got "unknown usb" and was unable to update it. I'm guessing it has to be specific to the phone itself? (My iPad is recognized just fine by all of the above mentioned computers.)
Hoping for some insight since the closest Apple store is 150 miles away...
okay - my iphone 5 charges fine - but Itunes does not recognize it being connected - I don't get the "trust or don't trust" box to pop on phone
nor does the phone show up on itunes - it's like its not there. I have tried resinstalling itunes, hard reset of phone, reset phone to original, i have tried 3 different cables - all of which at one time worked fine - the last time I reset phone I lost all of my music - I am very frustrated after spending a few hours researching things I could do - I tried the above to see if my phone would show up - it did not - any suggestions?
I am having this problem too with my brand new macbook pro w/ retina and my 1 year old iPhone 5s. Thy connected just fine for about a month (when I bought the macbook) but now they won't connect at all. I see these "solutions" people ave posted but they all seem to be for windows, not mac. Any help would be appreciated, otherwise I'm just going to go to an Apple Store.
Your suggestion worked! I opened the device manager->USB and found that the apple USB device driver was not working properly. I updated the driver and Viola!, the charging started to happen and the "trust" message showed up on my computer!
Comments
I had the same problem to connect my Iphone to my computer. A had a lot of image to upload but the computer couldn’t find my phone !
I restarted the computer and the Iphone, I changed the USB port… but it didn’t work !
I made an account just so I could thank you. Once I got to the device manager and had selected the phone, it had a description of what was wrong. Pressed update driver and Ding! my phone is charging after some updates. Thank you for leading me in the right direction!
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I know the solution & i can help you.
in mines its not even showing the apple phone its saying unknown usb..
HELP please!!!
Hello,
Are there similar instructions that work on a mac instead of windows. I have begun having the problem that neither my iPhone (6) or my iPad (air) will sync with my macbook pro Yosemite 10.10.2. This started recently, not sure if it ties into a phone/ipad, iTunes or mac upgrade, but it won't work. I have attempted every piece of troubleshooting I have read. No luck. Any information is sincerely appreciated. I am out of town, but when I return I may have to make an appointment. I buy apple because these things are supposed to work. You take them for granted until they do not. Thanks to everyone!
Thank you so much Lisav. You are an iphone saver. I was having the same exact issue and deleting the driver helped.
I'm having this same problem with my 5c. Tried 3 different computers, 1 Windows/HP, 1 Mac Pro and 1 MacBook Pro. None of them will charge or recognize the phone, but the phone will charge from regular wall/plug power. Also, my small USB MIDI keyboard is not powered or recognized by the phone as it should be. Tried the driver trick above but to no avail, only got "unknown usb" and was unable to update it. I'm guessing it has to be specific to the phone itself? (My iPad is recognized just fine by all of the above mentioned computers.)
Hoping for some insight since the closest Apple store is 150 miles away...
Windows 8.1
- right click start button
- select computer management
- highlight device manager
- expand Universal Serial Bus Controllers (USB)
- right click on Generic USB Hub
- Properties
- Power Management
- uncheck "Allow the computer to turn off this device to save power"
** I started from the top "Generic USB Hub" and worked my way down**
- After the 3rd one, my Iphone 5 started charging again.
- I never had this issue with my other devicess.
Hope this helps others.
okay - my iphone 5 charges fine - but Itunes does not recognize it being connected - I don't get the "trust or don't trust" box to pop on phone
nor does the phone show up on itunes - it's like its not there. I have tried resinstalling itunes, hard reset of phone, reset phone to original, i have tried 3 different cables - all of which at one time worked fine - the last time I reset phone I lost all of my music - I am very frustrated after spending a few hours researching things I could do - I tried the above to see if my phone would show up - it did not - any suggestions?
I am having this problem too with my brand new macbook pro w/ retina and my 1 year old iPhone 5s. Thy connected just fine for about a month (when I bought the macbook) but now they won't connect at all. I see these "solutions" people ave posted but they all seem to be for windows, not mac. Any help would be appreciated, otherwise I'm just going to go to an Apple Store.
Could it be that there's a limit reached on the number of computers this iPhone is allowed to sync with?
Edit: though that still doesn't explain the non-charging issue, so I guess I don't know.
Could it be that there's a limit reached on the number of computers this iPhone is allowed to sync with?
Edit: though that still doesn't explain the non-charging issue, so I guess I don't know.
Your suggestion worked! I opened the device manager->USB and found that the apple USB device driver was not working properly. I updated the driver and Viola!, the charging started to happen and the "trust" message showed up on my computer!
THANKS!
@GunnersArsenal ... Your suggestion helped. I opened this account just to say thank you!
Having this exact problem with my iMAC & iPhone 5.
Is there a solution that anyone can recommend?
My iPhone 5 won't connect to my iMac to charge or do anything
If i plug in to a charger on the wall it works. If I try and connect my iPod to my iMac it works.
It's just my iPhone 5 which is running 8.4.
Any ideas on what I can do?
DUH! How do you know which USB port? It doesn't say.
Nope, didn't help