Apple Pay drives in-app purchases for Staples, fails to catch on in stores

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Comments

  • Reply 41 of 64

    I'm surprised anybody still shops at Staples.  They make every step of the transaction much more painful and difficult than it needs to be, it's like a bureaucratic circus!

  • Reply 42 of 64
    Quote:

    Originally Posted by RonMG View Post

     

    To those who keep quoting his verbal spewings, please stop. If you want to address the troll, do it by name and not by quote - this way we don't have to see his crap quoted in other's replies. By quoting him, you are furthering his cause by spreading the virus.  I suggest if you feel that you need to see his posts without blocking him, you should simply reply and say, Benjamin, you're a moron. 'Idiot' could also be substituted. But don't spread his comments further throughout AI. Thank you.


    Does this qualify as quoting Benjamin Frost?  Or am I quoting RonMG?  ;)

  • Reply 43 of 64

    The reason is most iPhone users would likely buy office supplies from Amazon before Stables.  

  • Reply 44 of 64
    pmzpmz Posts: 3,433member
    Quote:

    Originally Posted by AppleInsider View Post







    "The question is, is it demographic? What is it about Android that those users are hesitant about payments? The question is still open," he said.

     

     

    This question is not still open. Android is a broad term that applies to today's equivalent of cheap, dumb-phones. People that use them have never made a "mobile purchase" in their lives.

  • Reply 45 of 64
    pmzpmz Posts: 3,433member
    Quote:

    Originally Posted by Benjamin Frost View Post



    Are cracks appearing in Apple Pay?



    There have been a few negative stories recently, what with this and China.



    I hope it catches on, though if iTunes Radio is anything to go by, I've a long wait.



    The success story that is Apple Pay so far is nothing short of astounding...even with Apple's Midas touch.

     

    To pretend otherwise makes you look rather....silly.

  • Reply 46 of 64
    muppetrymuppetry Posts: 3,331member
    Quote:

    Originally Posted by Macky the Macky View Post

     
    Quote:
    Originally Posted by digitalclips View Post



    That's bad, I have your moronic comments blocked on my Macs but you show up on my iPad!

     

    I have him on "ignore" too. I only see BF's moronic comments when someone quotes him in order to call him out for his stupidity.




    Unfortunately it is attention-seeking behavior that is validated by annoyed and outraged responses. That's the goal. It will stop only when everyone stops taking the bait and responding.

  • Reply 47 of 64
    Quote:
    Originally Posted by Benjamin Frost View Post



    Are cracks appearing in Apple Pay?



    There have been a few negative stories recently, what with this and China.



    I hope it catches on, though if iTunes Radio is anything to go by, I've a long wait.

     

    Cracks in apple pay, its store version is only on 2 phones, apple pay for online stores is on 4 devices, secondly people using apple pay in apps is eventually going to lead it being the default way to pay everywhere, its not like plastic cards are going to make a huge comeback and crush modern technology almost every bank is behind apple pay and are not making there own wireless system to compete with it.

  • Reply 48 of 64
    ronmgronmg Posts: 163member
    Quote:

    Originally Posted by chadmatic View Post

     

    Does this qualify as quoting Benjamin Frost?  Or am I quoting RonMG?  ;)




    Ha, well it looks like there's been some clean-up here of a lot of BF responses. Sad that the original is still there, but so be it. Not sure why mine was removed though!! ;-)

  • Reply 49 of 64
    zoetmbzoetmb Posts: 2,654member
    Quote:

    Originally Posted by Macky the Macky View Post

     

     

    It will get there. The only iDevices that can do ?Pay have been on the market for only a few months (4). About half of those are outside the USA. It's amazing how incredible ?Pay is doing in spite of all that. Two years from now, when everyone's pre-iPhone 6 contracts have run out and Macs and iPad and ?Watch are taking ?Pay too, it will be the end of plastic as we know it...maybe even paper money.*

     

    *If the federal government wanted to do something to help organized religion, they'd stop printing one dollar bills.


    Don't be ridiculous.   Until Apple Pay is accepted at 100% of places that accept credit/debit cards, including ATMs, even iPhone users will still have to carry credit and/or debit cards.   Just because one's contract is up, doesn't mean that they upgrade to a new phone.   I reached two years in my contract in November, but I think I'm keeping my iPhone 5, skipping over the 6 and will hold out for the 7.   And although fanboys might not want to realize this, there are actually people who don't use iPhones.  (I know, it's hard to believe, but there are other brands of phones out there...what's that company....Sam's Son or something?)   And cash is going away....never.   Especially on weekends, I see tons of cars lined up at the cash lanes at tollbooths, even though using the automated payment system (EZ Pass, where I live) is faster, easier and you get a discount.   Whether these are people who don't have a credit/debit card to use for the payments or whether they're paranoid about having their movements tracked, I don't know.     

     

    And even credit/debit card use in other countries is not the same as it is in the U.S.    Germany is but one example where invoicing and check payments are still used even by e-commerce vendors.       

     

    Quote:

    Originally Posted by Jared Porter View Post



    I agree with Ben Thompson at Stratechery that ApplePay is perhaps Apple's most important development since the iPhone itself. He lists many reasons why this is true in his latest podcast. It will be hard for Samsung to copy this without 64-bit tech (enabling the secure enclave), and trying to steer around all the Authentec/Apple touch ID patents.

    I'm not sure that matters.  Consumers are notoriously unsophisticated and they just "know" the headline.   If Samsung and others offer electronic payment via phone, consumers will believe it's the same as what Apple is providing, even if it's less technically sophisticated and less secure (unless there's big publicity over security breaches by users.)

     

    Furthermore, while geeks love Apple Pay, it's really not that big a problem to take a credit/debit card out of one's wallet and swipe it.   

     

    Quote:

    Originally Posted by RonMG View Post

     

    My Staples store has an overweight 60+ year old woman working the register who, when asked why they hadn't implemented Apple Pay yet more than a month after the announcement, made a comment to the effect of, what happens if my iPhone breaks or isn't with me, so I shouldn't rely on Apple Pay and should always carry my wallet. Really? So, this is who Staples wants to be working the front line to demonstrate how technologically up-with-the-times Staples is? I suspect this type of thing is not helping the in-store numbers.


    What does her weight and age have to do with it?     And why would you think someone working the register at Staples, probably for minimum wage or close to it, would know anything about it, especially if they haven't implemented it yet?   Do you think it's the clerk's responsibility or fault that it hasn't yet been implemented?

     

    Furthermore, I think her answer was quite right.   What happens if you did go out without your wallet and your battery died, you dropped your phone or the store lost connectivity and you had no cash?    Apple Pay might reduce the number of cards I have or carry, but I'd never go out without my wallet.   

     

    I don't think a retail chain that mostly sells writing instruments, paper and containers to store those things cares much about being "technologically up-with-the-times".   I think they care about selling office supplies.   If Apple Pay causes people to buy more or if the lack of Apple Pay causes them to lose customers, they care about it.   Otherwise, they don't.   

     

    I know reaching into your pocket to take out your credit card is quite difficult as compared to reaching into your pocket to take out your phone, but I'm hoping you can manage during the difficult transition to Apple Pay.    

  • Reply 50 of 64
    zoetmbzoetmb Posts: 2,654member
    Quote:
    Originally Posted by Sector7G View Post

     

     i dont know why you even post on this site you are not a apple fan, you probably don't have or cant afford an apple device. the mods are stupid for allowing you to troll and potentially drive away real apple fans from this site.


     

    AppleInsider presents news about Apple regardless of whether one is a "fan" or not. There's nothing wrong with criticizing Apple or providing an opinion based on an analysis of the marketplace as long as that opinion is backed by critical thinking and documented facts.

  • Reply 51 of 64
    Quote:

    Originally Posted by zoetmb View Post

     

    This is not the AppleFanboys site.   It's the AppleInsider site.   It presents news about Apple regardless of whether one is a "fan" or not.   Not everyone thinks Apple is a religion.   There's nothing wrong with criticizing Apple or providing an opinion based on an analysis of the marketplace as long as that opinion is backed by critical thinking and documented facts and not because you get hard whenever you hear the name Apple.  

     

    Instead of criticizing people who live in the rational world, perhaps you should learn how to write a proper English sentence.   


    This is a apple fan site, and do you see the irony of you criticizing my post and my English. you are just your typical forum troll with nothing to add. ps i have left a few spelling mistakes to give you something to do between replying and criticizing other peoples posts 

  • Reply 52 of 64

    People will pick up Apple Pay once the chip card switch takes hold and people realize how slow and clunky it is. There's a reason why Mastercard is mandating contactless in Europe.

  • Reply 53 of 64
    rayzrayz Posts: 814member
    Quote:
    Originally Posted by Benjamin Frost View Post



    Are cracks appearing in Apple Pay?



    There have been a few negative stories recently, what with this and China.



    I hope it catches on, though if iTunes Radio is anything to go by, I've a long wait.



    <img class=" src="http://forums-files.appleinsider.com/images/smilies//lol.gif" />

     

    No one believes you want it to catch on.

  • Reply 54 of 64
    brucemcbrucemc Posts: 1,541member
    Quote:

    Originally Posted by zoetmb View Post

     

     

    AppleInsider presents news about Apple regardless of whether one is a "fan" or not. There's nothing wrong with criticizing Apple or providing an opinion based on an analysis of the marketplace as long as that opinion is backed by critical thinking and documented facts.




    For someone that just used the "fanboy" term above to try and denigrate others, your objectivity is certainly in question.  And if you had read this thread at all, and paid any attention to what was being discussed, you would know that the issue was not about BF "providing an opinion based on analysis..." - it was pure trolling.  Which is what he does all the time, and indeed derails threads.  Everyone should add to the blocked list.  I don't think we will be missing any "analysis" or "critical thinking" or "documented facts".

  • Reply 55 of 64
    sflocalsflocal Posts: 6,095member

    Well, I guess the mods prefer to remove posts from valid contributors as opposed to known trolls.  Thanks mods, for perpetuating the problem.

  • Reply 56 of 64
    Quote:
    Originally Posted by mubaili View Post



    what did you do? How did you do it? Do you need to download an app?". And I told him that comes with the iPhone and he looked at his Android with disappointment.

     

    That is funny I have been doing that for about a year now and I would get the opposite... "It is an Android and they look at their iPhone with disappointment" So, welcome to the club.

  • Reply 57 of 64
    Each time that I have used it at Staples, the employee has told me that it won't work, but it has worked every time and they are amazed. Better and/or more employee training is what is needed.
  • Reply 58 of 64
    mwgum wrote: »
    Each time that I have used it at Staples, the employee has told me that it won't work, but it has worked every time and they are amazed. Better and/or more employee training is what is needed.

    I think it's possible they simply told to tell customers it didn't work but, unlike CVS stores, didn't disable their NFC-payment systems. I don't think either Staples nor CVS wants to prohibit payment options, but they probably have some janky contract with CurrentC at the current time in which they need to tiptoe around. For example, if Staples is a CurrentC partner they might not be able to tell customers that ?Pay works, but they may be able to simply let it stay on and let the customer discover it for themselves.
  • Reply 59 of 64
    ronmgronmg Posts: 163member
    Quote:

    Originally Posted by zoetmb View Post

     

    What does her weight and age have to do with it?     And why would you think someone working the register at Staples, probably for minimum wage or close to it, would know anything about it, especially if they haven't implemented it yet?   Do you think it's the clerk's responsibility or fault that it hasn't yet been implemented?

     

    Furthermore, I think her answer was quite right.   What happens if you did go out without your wallet and your battery died, you dropped your phone or the store lost connectivity and you had no cash?    Apple Pay might reduce the number of cards I have or carry, but I'd never go out without my wallet.   

     

    I don't think a retail chain that mostly sells writing instruments, paper and containers to store those things cares much about being "technologically up-with-the-times".   I think they care about selling office supplies.   If Apple Pay causes people to buy more or if the lack of Apple Pay causes them to lose customers, they care about it.   Otherwise, they don't.   

     

    I know reaching into your pocket to take out your credit card is quite difficult as compared to reaching into your pocket to take out your phone, but I'm hoping you can manage during the difficult transition to Apple Pay.    


     

    Wow, you're a bit sensitive, aren't you? her weight and age have EVERYTHING to do with it. It's called image, and when Staples stands up and makes a public announcement about implementing Apple Pay online and in stores, and speaks of how great and modern a company they are, you expect that to be represented in the stores. Would you hear that kind of crap from an Apple Genius if you brought that up in an Apple store? No way. In this case, she DID know about it, and purposefully argued and tried to support the fact that although her store (which was woefully late in implementing the technology) did not yet have Apple Pay that I should stick with a low tech solution anyway that enables her and anyone around me to steal my personal credit card information. That is completely stupid from a company representing themselves as 'hi tech'. I don't care what she is making, she is a very visible representation of the store in which she works. McDonald's employees make minimum wage yet when they are working the register they still smile at you and welcome you to McDonald's and offer to help me. And, they thank me for my order and wish me well. Do they actually mean it? Probably not. But, it's all about IMAGE and that's what makes McDonald's successful.

     

    Staples sells themselves as a technology company in addition to an office supply company. They have a lot of tech in store. I think your second to the last paragraph is way off, personally. And I think you are being a jerk with your last sentence. Of course I will always have my wallet. It has my drivers license in it, cash, credit cards, bank card, medical card, Red Cross card, and several commonly used loyalty cards. I rely on tech but also know there are issues relying too much on tech. But so not the point here, which you are completely missing. When Ferrari sells themselves as a high performance sports car company, they don't put a sales guy in their showroom telling you to just settle for a Ford Escape. It's ALL about IMAGE.

  • Reply 60 of 64
    ronmgronmg Posts: 163member
    Quote:

    Originally Posted by malta View Post

     

     

    That is funny I have been doing that for about a year now and I would get the opposite... "It is an Android and they look at their iPhone with disappointment" So, welcome to the club.


     

    Ha, a club with hardly any members!! You obviously have been in the severe minority of those with Android phones who actually have a clue what google wallet does. And, google really appreciates being able to sell the fact that you eat a lot of fast food to the insurance companies who will now raise your premiums!! Don't believe it? google sells your personal information, and google wallet is simply an extension of that. I for one am happy to wait for an elegant and premium solution that keeps data about my purchases secure and private.

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