I am mildly concerned that the length of time this is taking to remedy, still ongoing, is because the issue was from external intrusion. If it was some planned change, I cannot imagine it is not tested on offline systems, nor would it have launched just before the start of the day. And if some error was introduced by Apple, they should have the ability to roll back very quickly.
It is smelling a little odd at this stage, though I hope my speculation is completely misguided.
You mean Tim Cook? He should be replaced forthwith, or at least go back to his COO position.
Yea dammit! Tim Cook is destroying Apple by surpassing Same-song in overall worldwide sales of smartphones! Cook is an idiot! He's such a moron that he spilt the stock, pays a record dividend, and built Apple into the most valuable company and brand in the world!
Google has more outages than Apple, they're just not usually this long.
Google seems to have more frequent outages, just shorter and that they only affect a subset of accounts. That's how modern distributed systems are designed. Apple hasn't gotten the memo.
Hey Apple. Planning on reimbursing us app developers for your incompetence and a day of last sales?
When you create an App Store account, do you accept a Terms of Service agreement that includes a clause about not being allowed to indemnify Apple for lost revenue due to service outages?
Here I was just about to call apple since i can not download any new apps since it keeps asking me to sign in an then saying it can not access itunes, got figure I can now come to AI to find out issues that apple is having internally.
Hey Apple. Planning on reimbursing us app developers for your incompetence and a day of last sales?
When you create an App Store account, do you accept a Terms of Service agreement that includes a clause about not being allowed to indemnify Apple for lost revenue due to service outages?
From the Apple Developer User Agreement.
Quote:
Apple shall not be responsible for any costs, expenses, damages, losses (including without limitation lost business opportunities or lost profits) or other liabilities You may incur as a result of Your Application development, use of this Apple Software, use of any services, certificates or APIs provided hereunder, or participation in the Program...
Agreements will attempt to restrict liability for everything, but courts frequently find these clauses invalid, especially in cases of gross negligence and willful misconduct. State laws also limit what agreements can waive. This is why you have to go to school for three years and pay hundreds of thousands of dollars to be fully qualified to read contracts.
You mean Tim Cook? He should be replaced forthwith, or at least go back to his COO position.
So the man who has guided Apple to be the most valuable company in history is supposed to be replaced because of an unforeseen data center issue? You are sounding like one of those guys who dumped their Apple stock too soon.
To have all stores brought down by a DNS error represents an unacceptable "single point of failure" in their architecture. Let's hope they learn from this and refactor their stores so there's less dependency on a single system. Cloud-based systems are called "cloud" because they are meant to be mini-internets... fairly resilient to technical problems. That wasn't the case here.
I am mildly concerned that the length of time this is taking to remedy, still ongoing, is because the issue was from external intrusion. If it was some planned change, I cannot imagine it is not tested on offline systems, nor would it have launched just before the start of the day. And if some error was introduced by Apple, they should have the ability to roll back very quickly.
It is smelling a little odd at this stage, though I hope my speculation is completely misguided.
I am having the same feeling. Especially since it's now just dealing with authentication in transactions that are linked to the AppleID's payment account. It could be an account breach. I hope they detected it before customer data was lost and are just trying to figure out how to close the holes.
The outage affects the iTunes Store, iBooks Store, App Store, and Mac App Store. Users are unable to buy apps or other content, and in some cases are prevented from downloading updates and even opening already-purchased apps.
That is just all kinds of bullshit. Mobile app devs that actively link back to the Apple domain before their apps will open should be publicly shamed.
To have all stores brought down by a DNS error represents an unacceptable "single point of failure" in their architecture.
The issues appeared to be related to verifying the AppleID. The stores were up, you just couldn't buy anything because you could not authenticate, which is the single point of failure. It didn't affect the developer log in though.
That is just all kinds of bullshit. Mobile app devs that actively link back to the Apple domain before their apps will open should be publicly shamed.
I'm not sure what you are referring to but to my knowledge this was not the case. The dev site was unaffected. In addition, at least I, was able to re-download to a new machine previously purchased apps without problem during the outage.
Comments
It is smelling a little odd at this stage, though I hope my speculation is completely misguided.
Yea dammit! Tim Cook is destroying Apple by surpassing Same-song in overall worldwide sales of smartphones! Cook is an idiot! He's such a moron that he spilt the stock, pays a record dividend, and built Apple into the most valuable company and brand in the world!
What a dunce! ????
Google has more outages than Apple, they're just not usually this long.
Google seems to have more frequent outages, just shorter and that they only affect a subset of accounts. That's how modern distributed systems are designed. Apple hasn't gotten the memo.
Hey Apple. Planning on reimbursing us app developers for your incompetence and a day of last sales?
Hey Apple. Planning on reimbursing us app developers for your incompetence and a day of last sales?
When you create an App Store account, do you accept a Terms of Service agreement that includes a clause about not being allowed to indemnify Apple for lost revenue due to service outages?
Hey Apple. Planning on reimbursing us app developers for your incompetence and a day of last sales?
When you create an App Store account, do you accept a Terms of Service agreement that includes a clause about not being allowed to indemnify Apple for lost revenue due to service outages?
From the Apple Developer User Agreement.
Quote:
The error message I received "frostycup1" seemed like something I'd see on a compromised windows machine. Never a Mac.
Originally Posted by mstone
From the Apple Developer User Agreement.
Agreements will attempt to restrict liability for everything, but courts frequently find these clauses invalid, especially in cases of gross negligence and willful misconduct. State laws also limit what agreements can waive. This is why you have to go to school for three years and pay hundreds of thousands of dollars to be fully qualified to read contracts.
Appears to be back up. Logged in an downloading now.
So the man who has guided Apple to be the most valuable company in history is supposed to be replaced because of an unforeseen data center issue? You are sounding like one of those guys who dumped their Apple stock too soon.
Compared to other computer companies, this interruption is very long and pretty unacceptable, especially for mail.
To have all stores brought down by a DNS error represents an unacceptable "single point of failure" in their architecture. Let's hope they learn from this and refactor their stores so there's less dependency on a single system. Cloud-based systems are called "cloud" because they are meant to be mini-internets... fairly resilient to technical problems. That wasn't the case here.
I am having the same feeling. Especially since it's now just dealing with authentication in transactions that are linked to the AppleID's payment account. It could be an account breach. I hope they detected it before customer data was lost and are just trying to figure out how to close the holes.
The outage affects the iTunes Store, iBooks Store, App Store, and Mac App Store. Users are unable to buy apps or other content, and in some cases are prevented from downloading updates and even opening already-purchased apps.
That is just all kinds of bullshit. Mobile app devs that actively link back to the Apple domain before their apps will open should be publicly shamed.
To have all stores brought down by a DNS error represents an unacceptable "single point of failure" in their architecture.
The issues appeared to be related to verifying the AppleID. The stores were up, you just couldn't buy anything because you could not authenticate, which is the single point of failure. It didn't affect the developer log in though.
I'm not sure what you are referring to but to my knowledge this was not the case. The dev site was unaffected. In addition, at least I, was able to re-download to a new machine previously purchased apps without problem during the outage.