Touch ID not working in App Store for some iOS 8.3 users

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Comments

  • Reply 21 of 36
    cd360cd360 Posts: 2member
    iMore has a fix. worked for me.
  • Reply 22 of 36
    timbittimbit Posts: 331member
    I'm not having this issue on my 5S, but I did notice that I don't have the option to choose whether I want to skip the Touch ID/password for free apps. I do have this option on my iPad mini though (no Touch ID). Is it only for devices without Touch ID that have this feature?
  • Reply 23 of 36
    idreyidrey Posts: 647member
    Touch ID is working fine on my iPhone 6 with 8.3 :)
  • Reply 24 of 36
    idreyidrey Posts: 647member
    gerard wrote: »
    Just tried; it's not working for me either

    Good observation! But that might not be the end of it. As iPhone becomes more popular more inexperience user will jump on board and a lot of issues with simple solutions will get over blown, as usual, or people who don't know much will think there is a problem where there is none.

    Sorry it I meant to quote @JBDragon
  • Reply 25 of 36
    idreyidrey Posts: 647member
    gerard wrote: »
    Just tried; it's not working for me either


    Good observation! But that might not be the end of it. As iPhone becomes more popular more inexperience user will jump on board and a lot of issues with simple solutions will get over blown, as usual, or people who don't know much will think there is a problem where there is none.

    Sorry I didn't mean to quote you! Errr
  • Reply 26 of 36
    yojimbo007yojimbo007 Posts: 1,165member
    Itunes effected too
  • Reply 27 of 36
    eladdioeladdio Posts: 1member

    Some users have discovered a way to solve this bug. You can get your Touch ID working properly again following these steps --> http://buff.ly/1HWPxcV

  • Reply 28 of 36
    gilly33gilly33 Posts: 434member
    Over at iMore they posted a fix. Those who used it say it worked. Here's the link if anyone is interested. http://m.imore.com/touch-id-not-working-you-post-ios-83-heres-fix. Hope it helps.
  • Reply 29 of 36
    gilly33gilly33 Posts: 434member
    gilly33 wrote: »
    Over at iMore they posted a fix. Those who used it say it worked. Here's the link if anyone is interested. http://m.imore.com/touch-id-not-working-you-post-ios-83-heres-fix. Hope it helps.

    If it doesn't load from this link still hit up the website and look for the article.
  • Reply 30 of 36
    cashxxcashxx Posts: 114member

    Step1

    1) Go under "Settings"

    2) Tap on "Touch ID & Passcode"

    3) Enter your "Passcode"

    4) Toggle "iTunes & App Store" to “OFF"

    5) Press the "Home button" to return to the "Home screen"

    6) Reboot your iPhone

     

    Step2

    7) Unlock your phone after reboot

    8) Go under “Settings” again

    9) Tap on "Touch ID & Passcode"

    10) Enter your “Passcode"

    11) Toggle "iTunes & App Store" to ON

  • Reply 31 of 36
    chickchick Posts: 35member
    Touch ID working for me in the App Store on iOS 8.3. No fix needed.
  • Reply 32 of 36
    alicia78alicia78 Posts: 4member

    I have faced same issue, tried different ways, I guess we should go back to 8.2

  • Reply 33 of 36
    titantigertitantiger Posts: 300member

    I had this issue for almost 24 hours, then it just started working again without intervention yesterday afternoon/early evening.  I'm thinking there was a server-side issue at Apple.

  • Reply 34 of 36
    wiselywisely Posts: 94member
    Just tried after reading this news, the Touch ID on my iPhone6 and iPad Air 2 worked fine with iOS 8.3
  • Reply 35 of 36
    arminder01arminder01 Posts: 1member

    How to fix Touch ID not working after iOS 8.3 update for App Store purchases

    Step-1: Launch Settings on your iOS 8.3 running iPhone or iPad

    Step-2: Tap on Touch ID & Passcode

    Step-3: Enter your Passcode or Password

    Step-4: Toggle iTunes & App Store to OFF

    Step-5: Press Home button to return to the Home screen

    Step-6: Reboot your iPhone or iPad

    Step-7: Enter your Passcode or Password on the Lock screen

    Step-8: Again launch Settings on iPhone or iPad

    Step-9: Tap on Touch ID & Passcode

    Step-10: Enter your Passcode or Password

    Step-11: Toggle iTunes & App Store to ON

    This should, hopefully, get the Touch ID authentication working again on App Store purchases. 

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