After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
Well first of all you'd have to get them to believe a word you're saying.
I'm not convinced, and I'm a relatively easy sell.
The original bend-gate dude already has a new video on YouTube in which he purports to have an iPhone 6S case that is much stronger than the regular 6. Of course the whole video is him gloating about how he was right all along about bend-gate and how he was the first to report it and how he is God’s gift to YouTube. You know, the usual stuff.
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
Your (alleged) iPhone 6 is still under warranty. The best way to find out is to make a Genius Bar appointment and ask Apple if they will treat it as a case of manufacturing defect, or laugh you out the door for obviously abusing your iPhone and trying to pass it off as defective. Asking these forums is not the right solution for your problem.
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
Take it in and find out? You could just get lucky with the right Apple Store rep, I had a pallet jack knock me off my feet and I dropped straight onto my iPhone 6 Plus, 128 GB, Space Gray, () containing hip pocket: pulled it out and other than a slight discoloration where I'd smushed some of the screen elements limiting the color range over a small area near the bottom of the screen it worked fine but I was a bit concerned I'd squished the innards (battery etc.) as I dropped hard and I'm 6'2" and about 205 and so I took it in. Explained exactly what happened (I thought the damn thing had a handle brake like any of the others I used have, but, well, no... down a slight incline with me standing in front of it since I was pulling it.. splat), he looked at it, discovered it had a slight bend (indiscernible to me I admit), ran some tests that said it was working fine and then said: "I'm going to forget about the pallet jack and replace the phone since that display isn't right and that impact might have done internal damage that will cause later unreliability".... No replacement fee or anything and I have AppleCare+. I've rarely had physical issues with my Apple products but this treatment is consistent with how I've always found their people.
Never hurts to find out. Now I didn't walk in demanding a replacement or anything, just presented the phone and told the story. YMMV.
I still carry my iPhone 6 Plus in a pants pocket, though I take it out when sitting and I've got pants with side pockets (Railriders VersaTac and some other cargo types) so even in the pocket it's not stressed but anyway mine's never showed any signs of being out of true let alone stressed to the point of structural failure in cracking... Odd sort of failure when I think about it, Aluminum fails that way when fatigued and that's when it crystalizes from repeated flexing and bending, and it's my impression the iPhone, to the extent it deflects at all, deflects and takes a set. Staying bent.... which would be hard to see leading to fatigue crystalization... But: not a metallurgist, my things are proteins. They bend nicely, sort of their job. (gated ion channels).
Well first of all you'd have to get them to believe a word you're saying.
I'm not convinced, and I'm a relatively easy sell.
Get them to believe what? I can show them where the metal has snapped. If Apple is changing the aluminum alloy and reinforcing the weaker areas of the phone for the 'S' version, which are rumors that I have heard on this and other Apple-centric sites, that gives a certain degree of credence to my claim. It is a very thin piece of case in that area and would certainly be the first place for a failure.
Quote:
Originally Posted by fallenjt
Rubbish comment.
My post wasn't a comment as much as it was a question. Thanks for the input.
Quote:
Originally Posted by Rogifan
How did it happen?
It happened because I (wrongly) assumed the iPhone 6 would be as durable as all of the other iPhones I've owned. I'll be the first to admit that I am a back pocket storer but consciously remove it whenever I sit at my desk or while driving, as not to cause stress.
For those who see my comment as a slight against Apple and/or the structural design of the iP6, in truth I am only asking for other's experiences as to whether they have attempted to make a claim for exchange. I am not saying that I didn't cause the break in the case by the method in which I carry my phone when not in use, I'm just saying that this phone has proven to be not as strong as my previous iPhones when treated in the same exact way. Take it how you want but let me be clear that I am not blaming or accusing Apple of anything. To me this is a lesson learned and I will have to rethink my method of storing the next time I upgrade, especially if the current design trend of lighter and thinner continues.
Snapping in half is very very very unlikely... It would take very serious metal fatigue and pressure from both sides (bending always on the same side won't do it as anyone who has handle aluminium would know), enough that any phone in the world, even the old ones would would have broken 100% sure.
So, I'm going to say right now that this phone was seriously abused if it "snapped" and its not a huge exaggeration. Bending is a hell of a lot more believeable in certain conditions than this.
People bitching would probably still have bitched with the 4 to 5s (which also had "bending problem tm" (sic), especially the 5. Bending that creates this kind of metal fatigue would also certainly rip apart a 3GS too (plastic fails also...). Mine is 6 years old and the back had been split for the last year (Its in a case which prevents the back from opening up).
Get them to believe what? I can show them where the metal has snapped. If Apple is changing the aluminum alloy and reinforcing the weaker areas of the phone for the 'S' version, which are rumors that I have heard on this and other Apple-centric sites, that gives a certain degree of credence to my claim. It is a very thin piece of case in that area and would certainly be the first place for a failure.
My post wasn't a comment as much as it was a question. Thanks for the input.
It happened because I (wrongly) assumed the iPhone 6 would be as durable as all of the other iPhones I've owned. I'll be the first to admit that I am a back pocket storer but consciously remove it whenever I sit at my desk or while driving, as not to cause stress.
For those who see my comment as a slight against Apple and/or the structural design of the iP6, in truth I am only asking for other's experiences as to whether they have attempted to make a claim for exchange. I am not saying that I didn't cause the break in the case by the method in which I carry my phone when not in use, I'm just saying that this phone has proven to be not as strong as my previous iPhones when treated in the same exact way. Take it how you want but let me be clear that I am not blaming or accusing Apple of anything. To me this is a lesson learned and I will have to rethink my method of storing the next time I upgrade, especially if the current design trend of lighter and thinner continues.
Right, your claims. Must be true then hey. It takes a massive amount of metal fatigue to snap a god damn phone (this is not just bending). You're use is incredibly atypical. There were already bitching about bending when the 5/5s came out BTW. The 4/4S, the back cracked, etc.
Your assumptions are just guesses (just like mine). The fact Apple couldn't even use the 7000 aluminium until this year (first used in the watch) and it would take years to develop the material and process to machine it means nothing can be inferred from its use. Same thing for the casing design considering its both a new material and the internals is pretty different, nothing can be inferred from the case design.
Maybe it's merely the size of the phone and not how its built that made it break.
A tighter fit means the phone cannot move out of its pivot point when pressure is apply creating significant leverage.
That alone makes a huge difference in the force applied on the phone's length.
Take it in and find out? You could just get lucky with the right Apple Store rep, I had a pallet jack knock me off my feet and I dropped straight onto my iPhone 6 Plus, 128 GB, Space Gray, () containing hip pocket: pulled it out and other than a slight discoloration where I'd smushed some of the screen elements limiting the color range over a small area near the bottom of the screen it worked fine but I was a bit concerned I'd squished the innards (battery etc.) as I dropped hard and I'm 6'2" and about 205 and so I took it in. Explained exactly what happened (I thought the damn thing had a handle brake like any of the others I used have, but, well, no... down a slight incline with me standing in front of it since I was pulling it.. splat), he looked at it, discovered it had a slight bend (indiscernible to me I admit), ran some tests that said it was working fine and then said: "I'm going to forget about the pallet jack and replace the phone since that display isn't right and that impact might have done internal damage that will cause later unreliability".... No replacement fee or anything and I have AppleCare+. I've rarely had physical issues with my Apple products but this treatment is consistent with how I've always found their people.
Never hurts to find out. Now I didn't walk in demanding a replacement or anything, just presented the phone and told the story. YMMV.
I still carry my iPhone 6 Plus in a pants pocket, though I take it out when sitting and I've got pants with side pockets (Railriders VersaTac and some other cargo types) so even in the pocket it's not stressed but anyway mine's never showed any signs of being out of true let alone stressed to the point of structural failure in cracking... Odd sort of failure when I think about it, Aluminum fails that way when fatigued and that's when it crystalizes from repeated flexing and bending, and it's my impression the iPhone, to the extent it deflects at all, deflects and takes a set. Staying bent.... which would be hard to see leading to fatigue crystalization... But: not a metallurgist, my things are proteins. They bend nicely, sort of their job. (gated ion channels).
Thank you for sharing your experience, I appreciate it.
This is exactly the kind of reply I was hoping for and I thought the way I worded my comment was clear enough so I wouldn't get snarky comments….like I was trolling.
Your (alleged) iPhone 6 is still under warranty. The best way to find out is to make a Genius Bar appointment and ask Apple if they will treat it as a case of manufacturing defect, or laugh you out the door for obviously abusing your iPhone and trying to pass it off as defective. Asking these forums is not the right solution for your problem.
I know it's under warranty and there's nothing alleged about the model or my issue. I posted my comment asking others for their (possible) similar experience. While it was off topic I thought it related well enough to this story to pose the question. I could've sent PMs to those members which I have a good rapport with but that would limit how many would see my question and be able to relate and answer.
I sincerely apologize to all here if my comment/question was out of place. I was simply looking for feedback, not a solution or a forum to bitch, which I was not, or at least was not intended.
Right, your claims. Must be true then hey. It takes a massive amount of metal fatigue to snap a god damn phone (this is not just bending). You're use is incredibly atypical. There were already bitching about bending when the 5/5s came out BTW. The 4/4S, the back cracked, etc.
My phone did not snap in half and my use is not atypical at all. I have never had a problem with any other model of iPhone I have owned/used, this is a first-time problem for me and I'm not complaining. I clearly said the thin strip of Aluminum between the - volume button (bottom volume button) and the screen is what broke. I will post a picture showing what happened when I get home and use my wife's iPhone 6 to shoot it.
The fact of the matter is y'all (mostly) took this the wrong way. It's a very minor issue, I was just seeing if it's happened to anyone else and if they went to Apple.
That a-hole spread lies and mis-truths last year to get views. He can go to hell.
He did not "spread lies". He bent an iPhone 6 Plus with his bare hands with relative ease, and couldn't do similar with some other phones. The iPhone 6 and 6 Plus do both bend more easily than some other smartphones; this is just a fact and you not liking it isn't going to change facts into lies. Whether it's a problem - as in a real-life issue for normal people on a day-day basis - or not, that is a different matter.
Right because Unbox Therapy is the expert in materials science. This guy is just looking for more YouTube hits. Just this morning on Twitter he was bragging about his "bendgate" video being the 4th most viewed on Twitter last year.
His bendgate video was extremely popular and is one of the reasons for the added focus by Apple on iPhone 6s durability I guarantee it. Despite the obvious ridiculousness of his video, we should be thanking him.
His bendgate video was extremely popular and is one of the reasons for the added focus by Apple on iPhone 6s durability I guarantee it. Despite the obvious ridiculousness of his video, we should be thanking him.
No it isn't unless he went back in time and told them about "bendgate" 2-3 years ago when they started to develop the AL 7000 variant and its manufacturing and then spend the tens of millions of equipment to create those shells for the watch (released in April, manufactured at least in march) and the phones. Correlation is not causation. Got that buddy.
Also,
I'd bend his turd man's into a damn pretzel if he boasted about this in front of me.
Photo of alleged iPhone 6 with alleged break due to alleged atypical use.
It's pretty easy to see that the case on the other side of the button shows no signs of fatigue, crystallization or bending, which is because I'm pretty careful with my devices.
Again, it's not a big deal besides the fact that it will kill my resale value.
Comments
when will the rubber iphone with a flexible OLED screen come out come out?!
bend it, drop it, dunk it, bounce it, and it's no problem!
reminded me of
"Bend Me, Shape Me (anyway you want me)" by American Breed
How did it happen?
Well first of all you'd have to get them to believe a word you're saying.
I'm not convinced, and I'm a relatively easy sell.
Class act. /s
Your (alleged) iPhone 6 is still under warranty. The best way to find out is to make a Genius Bar appointment and ask Apple if they will treat it as a case of manufacturing defect, or laugh you out the door for obviously abusing your iPhone and trying to pass it off as defective. Asking these forums is not the right solution for your problem.
After 9 months my iPhone 6 case has snapped clean in the middle of the - volume button, between the button and screen. While I understand the direction of going thinner and lighter, I've never had a problem with a case/structural weakness issue with any of my 4 previous iPhones. Anyone have experience with Apple making good (by way of replacement) with this type of case failure?
Take it in and find out? You could just get lucky with the right Apple Store rep, I had a pallet jack knock me off my feet and I dropped straight onto my iPhone 6 Plus, 128 GB, Space Gray, (
Never hurts to find out. Now I didn't walk in demanding a replacement or anything, just presented the phone and told the story. YMMV.
I still carry my iPhone 6 Plus in a pants pocket, though I take it out when sitting and I've got pants with side pockets (Railriders VersaTac and some other cargo types) so even in the pocket it's not stressed but anyway mine's never showed any signs of being out of true let alone stressed to the point of structural failure in cracking... Odd sort of failure when I think about it, Aluminum fails that way when fatigued and that's when it crystalizes from repeated flexing and bending, and it's my impression the iPhone, to the extent it deflects at all, deflects and takes a set. Staying bent.... which would be hard to see leading to fatigue crystalization... But: not a metallurgist, my things are proteins. They bend nicely, sort of their job. (gated ion channels).
Well first of all you'd have to get them to believe a word you're saying.
I'm not convinced, and I'm a relatively easy sell.
Get them to believe what? I can show them where the metal has snapped. If Apple is changing the aluminum alloy and reinforcing the weaker areas of the phone for the 'S' version, which are rumors that I have heard on this and other Apple-centric sites, that gives a certain degree of credence to my claim. It is a very thin piece of case in that area and would certainly be the first place for a failure.
Rubbish comment.
My post wasn't a comment as much as it was a question. Thanks for the input.
How did it happen?
It happened because I (wrongly) assumed the iPhone 6 would be as durable as all of the other iPhones I've owned. I'll be the first to admit that I am a back pocket storer but consciously remove it whenever I sit at my desk or while driving, as not to cause stress.
For those who see my comment as a slight against Apple and/or the structural design of the iP6, in truth I am only asking for other's experiences as to whether they have attempted to make a claim for exchange. I am not saying that I didn't cause the break in the case by the method in which I carry my phone when not in use, I'm just saying that this phone has proven to be not as strong as my previous iPhones when treated in the same exact way. Take it how you want but let me be clear that I am not blaming or accusing Apple of anything. To me this is a lesson learned and I will have to rethink my method of storing the next time I upgrade, especially if the current design trend of lighter and thinner continues.
How did it happen?
Snapping in half is very very very unlikely... It would take very serious metal fatigue and pressure from both sides (bending always on the same side won't do it as anyone who has handle aluminium would know), enough that any phone in the world, even the old ones would would have broken 100% sure.
So, I'm going to say right now that this phone was seriously abused if it "snapped" and its not a huge exaggeration. Bending is a hell of a lot more believeable in certain conditions than this.
People bitching would probably still have bitched with the 4 to 5s (which also had "bending problem tm" (sic), especially the 5. Bending that creates this kind of metal fatigue would also certainly rip apart a 3GS too (plastic fails also...). Mine is 6 years old and the back had been split for the last year (Its in a case which prevents the back from opening up).
Get them to believe what? I can show them where the metal has snapped. If Apple is changing the aluminum alloy and reinforcing the weaker areas of the phone for the 'S' version, which are rumors that I have heard on this and other Apple-centric sites, that gives a certain degree of credence to my claim. It is a very thin piece of case in that area and would certainly be the first place for a failure.
My post wasn't a comment as much as it was a question. Thanks for the input.
It happened because I (wrongly) assumed the iPhone 6 would be as durable as all of the other iPhones I've owned. I'll be the first to admit that I am a back pocket storer but consciously remove it whenever I sit at my desk or while driving, as not to cause stress.
For those who see my comment as a slight against Apple and/or the structural design of the iP6, in truth I am only asking for other's experiences as to whether they have attempted to make a claim for exchange. I am not saying that I didn't cause the break in the case by the method in which I carry my phone when not in use, I'm just saying that this phone has proven to be not as strong as my previous iPhones when treated in the same exact way. Take it how you want but let me be clear that I am not blaming or accusing Apple of anything. To me this is a lesson learned and I will have to rethink my method of storing the next time I upgrade, especially if the current design trend of lighter and thinner continues.
Right, your claims. Must be true then hey. It takes a massive amount of metal fatigue to snap a god damn phone (this is not just bending). You're use is incredibly atypical. There were already bitching about bending when the 5/5s came out BTW. The 4/4S, the back cracked, etc.
Your assumptions are just guesses (just like mine). The fact Apple couldn't even use the 7000 aluminium until this year (first used in the watch) and it would take years to develop the material and process to machine it means nothing can be inferred from its use. Same thing for the casing design considering its both a new material and the internals is pretty different, nothing can be inferred from the case design.
Maybe it's merely the size of the phone and not how its built that made it break.
A tighter fit means the phone cannot move out of its pivot point when pressure is apply creating significant leverage.
That alone makes a huge difference in the force applied on the phone's length.
Take it in and find out? You could just get lucky with the right Apple Store rep, I had a pallet jack knock me off my feet and I dropped straight onto my iPhone 6 Plus, 128 GB, Space Gray, (
Never hurts to find out. Now I didn't walk in demanding a replacement or anything, just presented the phone and told the story. YMMV.
I still carry my iPhone 6 Plus in a pants pocket, though I take it out when sitting and I've got pants with side pockets (Railriders VersaTac and some other cargo types) so even in the pocket it's not stressed but anyway mine's never showed any signs of being out of true let alone stressed to the point of structural failure in cracking... Odd sort of failure when I think about it, Aluminum fails that way when fatigued and that's when it crystalizes from repeated flexing and bending, and it's my impression the iPhone, to the extent it deflects at all, deflects and takes a set. Staying bent.... which would be hard to see leading to fatigue crystalization... But: not a metallurgist, my things are proteins. They bend nicely, sort of their job. (gated ion channels).
Thank you for sharing your experience, I appreciate it.
This is exactly the kind of reply I was hoping for and I thought the way I worded my comment was clear enough so I wouldn't get snarky comments….like I was trolling.
Your (alleged) iPhone 6 is still under warranty. The best way to find out is to make a Genius Bar appointment and ask Apple if they will treat it as a case of manufacturing defect, or laugh you out the door for obviously abusing your iPhone and trying to pass it off as defective. Asking these forums is not the right solution for your problem.
I know it's under warranty and there's nothing alleged about the model or my issue. I posted my comment asking others for their (possible) similar experience. While it was off topic I thought it related well enough to this story to pose the question. I could've sent PMs to those members which I have a good rapport with but that would limit how many would see my question and be able to relate and answer.
I sincerely apologize to all here if my comment/question was out of place. I was simply looking for feedback, not a solution or a forum to bitch, which I was not, or at least was not intended.
Right, your claims. Must be true then hey. It takes a massive amount of metal fatigue to snap a god damn phone (this is not just bending). You're use is incredibly atypical. There were already bitching about bending when the 5/5s came out BTW. The 4/4S, the back cracked, etc.
My phone did not snap in half and my use is not atypical at all. I have never had a problem with any other model of iPhone I have owned/used, this is a first-time problem for me and I'm not complaining. I clearly said the thin strip of Aluminum between the - volume button (bottom volume button) and the screen is what broke. I will post a picture showing what happened when I get home and use my wife's iPhone 6 to shoot it.
The fact of the matter is y'all (mostly) took this the wrong way. It's a very minor issue, I was just seeing if it's happened to anyone else and if they went to Apple.
He did not "spread lies". He bent an iPhone 6 Plus with his bare hands with relative ease, and couldn't do similar with some other phones. The iPhone 6 and 6 Plus do both bend more easily than some other smartphones; this is just a fact and you not liking it isn't going to change facts into lies. Whether it's a problem - as in a real-life issue for normal people on a day-day basis - or not, that is a different matter.
His bendgate video was extremely popular and is one of the reasons for the added focus by Apple on iPhone 6s durability I guarantee it. Despite the obvious ridiculousness of his video, we should be thanking him.
His bendgate video was extremely popular and is one of the reasons for the added focus by Apple on iPhone 6s durability I guarantee it. Despite the obvious ridiculousness of his video, we should be thanking him.
No it isn't unless he went back in time and told them about "bendgate" 2-3 years ago when they started to develop the AL 7000 variant and its manufacturing and then spend the tens of millions of equipment to create those shells for the watch (released in April, manufactured at least in march) and the phones. Correlation is not causation. Got that buddy.
Also,
I'd bend his turd man's into a damn pretzel if he boasted about this in front of me.
lets see some pics.
/s
Exhibit A:
Photo of alleged iPhone 6 with alleged break due to alleged atypical use.
It's pretty easy to see that the case on the other side of the button shows no signs of fatigue, crystallization or bending, which is because I'm pretty careful with my devices.
Again, it's not a big deal besides the fact that it will kill my resale value.