Why do assume that this was a server (overload) issue?
When you hit the "slide to upgrade wall" a forced reboot asks you to confirm which Wifi network you are using, then it freezes again (immediately).
Doesn't sound like it is anything to do with server capacity and suggesting that users are at fault for following on screen prompts to upgrade reads like childish denial.
No. It does not. You didn't enter DFU mode correctly.
The only child I see here is the one making claims and posts about a lot of issues that they have no knowledge of, nor should they be offering advice about... IMHO.
I had this problem also on my iPhone 6. Before the Apple Support document was released this weekend, I tried the exact same steps but I could not get the iPhone to restore from my iTunes backup. Then I did a DFU restore and upgraded to iOS 9 form 8.4.1, but it still would not restore my backup. Then I did a DFU restore to iOS 9, set up the phone as a new device, then erased it again to try restore from both iCloud and iTunes backups, but then the apps would not download. No amount of prodding or poking the app icons on the home screen or in the App Store would get them to download.
Finally, I just erased my phone, set it up as new with my AppleID, and then downloaded about 150 out of about 1400 apps I originally had on the phone. It has been a pain reentering my credentials in apps and tweaking all the settings to the way I like them, but I hope this gets rid of others issues I have had (apps and phone crashing since iOS 7.1, camera freezing during video with iPhone 6). Supposedly something is corrupted in my iOS software, but it is also something that is improved/fixed with a new device (obtained either to deal with these problems directly or a replacement for a cracked screen).
Of course, once the iPhone was set up, I proceeded to brick my iPad Air. I was able to restore it completely with a DFU restore, but it took multiple synchronizations with iTunes (both wired and wirelessly) to get all the apps to load (also about 1500 apps). I bricked my original iPad Air in July <span style="line-height:22.399999618530273px;">dealing with </span>
downgrading<span style="line-height:22.399999618530273px;"> from iOS 9 beta, but I was able to argue with the Geniuses at the Apple Store that I needed a replacement because I tried everything and they had no other options. That new replacement fixed the problem instantly until this last update from 8.4.1 to 9. </span>
Going forward, I will see how my "set up as new" iPhone 6 deals with updates as compared to my "restored" iPad Air. Interestingly, my wife's iPhones never have an issue updating or crashing, but I also usually wait a week or so to update hers and she has much fewer apps.
What does both "wired and wirelessly" even mean? Why would you pull the plug on a tethered update/restore to then continue "wirelessly"?
I've addressed your ability to get a new devices from Apple to battle your problems, and i think that's great because faulty hardware "isn't unheard of".
However, I can almost bet on you experiencing problems again in the not too distant future if a) you don't vet some of your unused apps (1400? Yikes! Number of App downloads is not a competition that I'm aware of); and b) because you are a self-proclaimed "power user" and obvious app junkie (outlying situation), you really need to learn more about the update process and the software that makes it possible: iTunes; and lastly c) be a little bit more diligent fixing your problems on your devices BEFORE letting them coagulate into a mess... and PRAYING that a major version update will fix them all in one shot. That's far too much "believer" in the power of prayer IMO.
Just thought I'd let everyone know - Apple have just released a 9.0.1 bug fix for the Phone locator problem with the Slide to Upgrade workaround. I'm currently (hopefully) upgrading without having to wipe my phone. Will let you know if it works...
iOS 9.0.1 worked for me - previously had slide to upgrade bug, but couldn't restore or back up because my phone locator was on. Upgraded to 9.0.1 via iTunes and now up and running
This is why I never upgrade the first week of any OS update. Apple used to be fantastic at making sure OS updates ran smoothly and worked, but I don't see that attention to detail anymore and I've had problems even with the minor iOS updates. 8.4.1 looked to me like it downloaded and installed itself twice, even though it should have recognized that it was already installed the second time. Messaging during the update has also been pretty bad and frequently illogical. Luckily, I was patient and walked away when it looked to me like it was hung and it finally ran. Once the update downloads, I don't see why server traffic should still be an issue, but apparently it is.
Whether this is a problem with the update itself or a problem with Apple's servers, is beyond me, but it should just work. If I want stuff not to work, I'll return to Microsoft's platforms.
And ever since the last iTunes update, I don't have progress indicators anymore within iTunes.
Right now, my phone claims it has downloaded the iOS 9 update. If I plug it in via USB, does it use that update or does it download another one? It always seems to me that it downloads another copy, otherwise it should start installing right away and it doesn't seem to. And if I do plug it in, it's going to tell me to transfer purchases from the phone to the Mac first, but then it doesn't automatically run the update. I forget what happens next, but it's not smooth and the on-screen messaging is pretty poor. For a company that used to get this kind of stuff so right, it's shocking to me that they frequently now get it so wrong.
My iPhone5c iOS8 hasn't alerted me to the iOS9 upgrade, although it shows in the settings.
Is it suggestion that I wait a bit? No concern here as very long term computer users, long before Apple, have known that one should wait a few versions before applying a new upgrade OS. Since I'm not desperate for anything in iOS9, I'll wait a few updates of it.
My iPhone5c iOS8 hasn't alerted me to the iOS9 upgrade, although it shows in the settings.
Is it suggestion that I wait a bit? No concern here as very long term computer users, long before Apple, have known that one should wait a few versions before applying a new upgrade OS. Since I'm not desperate for anything in iOS9, I'll wait a few updates of it.
They released 9.0.1 today which probably fixes the big problems, but they also released 9.1 for testing, which probably means it gets released within a month. Personally, I'm going to wait for that.
Had the Slide to Upgrade issue and tried to use this work-around but ...when connecting the phone to computer, I am getting the message this "phone cannot be use because it requires a newer version of iTunes." After spending about 3 hours on the phone with Apple folks yesterday clearing out her phone and trying to restore it twice, what I do know is IOS 9 is installed which means we have the latest iTunes, right? Cannot do the restore from backup through iTunes without it recognizing the phone. Help!
No. You have iOS9 on your phone. Update iTunes on your computer to the latest version.
No. You have iOS9 on your phone. Update iTunes on your computer to the latest version.
And there's an example of OTA updating getting people in trouble. Plus you just know when tech help asked if their iTunes was up to date they said yes....
Which is an entirely separate thing from what iOS is on your phone, pad or pod.
No it's not since it requires iTunes versions to be in sync with the iOS version.
The last update (previous to iOS9) wouldn't run until I updated iTunes, but after updating iTunes the system was confused and while I don't remember all the details, it wound up running the install twice and causing all kinds of problems. A similar thing happens when it hasn't yet transferred all the apps purchased or updated from the phone to the computer. It advises to do that first, but then it doesn't run the update after. Or something like that... In any case, the process is not smooth and reliable and it should be bullet-proof.
If it wants you to do X first and you tell it to do X, it should do X and then start the update process. And in each step of that process, it should tell you what it's doing. Much of the progress indicators disappeared in later versions of iOS 8. Hopefully, they're back in iOS9. (I won't run that update until 9.1 comes and has been out for a week with no reported major problems).
I don't know why so many people here defend Apple when it's very clear that plenty of people have had major problems with the iOS9 install. (And many haven't, but that's not really the point, is it?)
iOS 9.0.1 worked for me - previously had slide to upgrade bug, but couldn't restore or back up because my phone locator was on. Upgraded to 9.0.1 via iTunes and now up and running
No it's not since it requires iTunes versions to be in sync with the iOS version.
The last update (previous to iOS9) wouldn't run until I updated iTunes, but after updating iTunes the system was confused and while I don't remember all the details, it wound up running the install twice and causing all kinds of problems. A similar thing happens when it hasn't yet transferred all the apps purchased or updated from the phone to the computer. It advises to do that first, but then it doesn't run the update after. Or something like that... In any case, the process is not smooth and reliable and it should be bullet-proof.
If it wants you to do X first and you tell it to do X, it should do X and then start the update process. And in each step of that process, it should tell you what it's doing. Much of the progress indicators disappeared in later versions of iOS 8. Hopefully, they're back in iOS9. (I won't run that update until 9.1 comes and has been out for a week with no reported major problems).
I don't know why so many people here defend Apple when it's very clear that plenty of people have had major problems with the iOS9 install. (And many haven't, but that's not really the point, is it?)
You're absolutely right: Apple should have this down by now(!)
Don't be too quick to count me as a defender though, I'm only interested in solutions and getting it right the first time, because I'm so used to people's impatience.
Note: remember the flak that Apple took when you had to connect to iTunes to upgrade? Well OTA bugs, missteps, hangs, not enough memory, no verifiable backups, etc. etc. are the result. I will maintain for a very long time that all major versions of iOS updates should ALWAYS be connected to current versions of iTunes if at all possible.
No it's not since it requires iTunes versions to be in sync with the iOS version.
The last update (previous to iOS9) wouldn't run until I updated iTunes, but after updating iTunes the system was confused and while I don't remember all the details, it wound up running the install twice and causing all kinds of problems. A similar thing happens when it hasn't yet transferred all the apps purchased or updated from the phone to the computer. It advises to do that first, but then it doesn't run the update after. Or something like that... In any case, the process is not smooth and reliable and it should be bullet-proof.
If it wants you to do X first and you tell it to do X, it should do X and then start the update process. And in each step of that process, it should tell you what it's doing. Much of the progress indicators disappeared in later versions of iOS 8. Hopefully, they're back in iOS9. (I won't run that update until 9.1 comes and has been out for a week with no reported major problems).
I don't know why so many people here defend Apple when it's very clear that plenty of people have had major problems with the iOS9 install. (And many haven't, but that's not really the point, is it?)
An OTA iOS 9 install and you STILL would have the older iTunes on your computer. The OP had stated that having iOS 9 meant they must have the latest iTunes. And it does not. That's not a "defense" it's a statement of fact. In response to : "what I do know is IOS 9 is installed which means we have the latest iTunes, right?"
After upgrading to iOS 9, there are many issues which come to users and they just want to solve such issues. Whenever Apple comes with some update then it comes with several ways to fix any problem but along with it also comes with some problem and those men who have downloaded the new version face the same issue. Though there are many problems but there is also a solution for those issues.
Comments
No. It does not. You didn't enter DFU mode correctly.
The only child I see here is the one making claims and posts about a lot of issues that they have no knowledge of, nor should they be offering advice about... IMHO.
What does both "wired and wirelessly" even mean? Why would you pull the plug on a tethered update/restore to then continue "wirelessly"?
I've addressed your ability to get a new devices from Apple to battle your problems, and i think that's great because faulty hardware "isn't unheard of".
However, I can almost bet on you experiencing problems again in the not too distant future if a) you don't vet some of your unused apps (1400? Yikes! Number of App downloads is not a competition that I'm aware of); and b) because you are a self-proclaimed "power user" and obvious app junkie (outlying situation), you really need to learn more about the update process and the software that makes it possible: iTunes; and lastly c) be a little bit more diligent fixing your problems on your devices BEFORE letting them coagulate into a mess... and PRAYING that a major version update will fix them all in one shot. That's far too much "believer" in the power of prayer IMO.
TELLS ME TO SWITCH OFF IPAD SEARCH ON THE DEVICE, BUT THE IPAD IS DEAD, REMEMBER.
Entering DFU Mode on iPhone, iPad or iPod touch
Just thought I'd let everyone know - Apple have just released a 9.0.1 bug fix for the Phone locator problem with the Slide to Upgrade workaround. I'm currently (hopefully) upgrading without having to wipe my phone. Will let you know if it works...
iOS 9.0.1 worked for me - previously had slide to upgrade bug, but couldn't restore or back up because my phone locator was on. Upgraded to 9.0.1 via iTunes and now up and running
This is why I never upgrade the first week of any OS update. Apple used to be fantastic at making sure OS updates ran smoothly and worked, but I don't see that attention to detail anymore and I've had problems even with the minor iOS updates. 8.4.1 looked to me like it downloaded and installed itself twice, even though it should have recognized that it was already installed the second time. Messaging during the update has also been pretty bad and frequently illogical. Luckily, I was patient and walked away when it looked to me like it was hung and it finally ran. Once the update downloads, I don't see why server traffic should still be an issue, but apparently it is.
Whether this is a problem with the update itself or a problem with Apple's servers, is beyond me, but it should just work. If I want stuff not to work, I'll return to Microsoft's platforms.
And ever since the last iTunes update, I don't have progress indicators anymore within iTunes.
Right now, my phone claims it has downloaded the iOS 9 update. If I plug it in via USB, does it use that update or does it download another one? It always seems to me that it downloads another copy, otherwise it should start installing right away and it doesn't seem to. And if I do plug it in, it's going to tell me to transfer purchases from the phone to the Mac first, but then it doesn't automatically run the update. I forget what happens next, but it's not smooth and the on-screen messaging is pretty poor. For a company that used to get this kind of stuff so right, it's shocking to me that they frequently now get it so wrong.
My iPhone5c iOS8 hasn't alerted me to the iOS9 upgrade, although it shows in the settings.
Is it suggestion that I wait a bit? No concern here as very long term computer users, long before Apple, have known that one should wait a few versions before applying a new upgrade OS. Since I'm not desperate for anything in iOS9, I'll wait a few updates of it.
They released 9.0.1 today which probably fixes the big problems, but they also released 9.1 for testing, which probably means it gets released within a month. Personally, I'm going to wait for that.
Had the Slide to Upgrade issue and tried to use this work-around but ...when connecting the phone to computer, I am getting the message this "phone cannot be use because it requires a newer version of iTunes." After spending about 3 hours on the phone with Apple folks yesterday clearing out her phone and trying to restore it twice, what I do know is IOS 9 is installed which means we have the latest iTunes, right? Cannot do the restore from backup through iTunes without it recognizing the phone. Help!
No. You have iOS9 on your phone. Update iTunes on your computer to the latest version.
Which is an entirely separate thing from what iOS is on your phone, pad or pod.
No it's not since it requires iTunes versions to be in sync with the iOS version.
The last update (previous to iOS9) wouldn't run until I updated iTunes, but after updating iTunes the system was confused and while I don't remember all the details, it wound up running the install twice and causing all kinds of problems. A similar thing happens when it hasn't yet transferred all the apps purchased or updated from the phone to the computer. It advises to do that first, but then it doesn't run the update after. Or something like that... In any case, the process is not smooth and reliable and it should be bullet-proof.
If it wants you to do X first and you tell it to do X, it should do X and then start the update process. And in each step of that process, it should tell you what it's doing. Much of the progress indicators disappeared in later versions of iOS 8. Hopefully, they're back in iOS9. (I won't run that update until 9.1 comes and has been out for a week with no reported major problems).
I don't know why so many people here defend Apple when it's very clear that plenty of people have had major problems with the iOS9 install. (And many haven't, but that's not really the point, is it?)
You're absolutely right: Apple should have this down by now(!)
Don't be too quick to count me as a defender though, I'm only interested in solutions and getting it right the first time, because I'm so used to people's impatience.
Note: remember the flak that Apple took when you had to connect to iTunes to upgrade? Well OTA bugs, missteps, hangs, not enough memory, no verifiable backups, etc. etc. are the result. I will maintain for a very long time that all major versions of iOS updates should ALWAYS be connected to current versions of iTunes if at all possible.
Hi,
After upgrading to iOS 9, there are many issues which come to users and they just want to solve such issues. Whenever Apple comes with some update then it comes with several ways to fix any problem but along with it also comes with some problem and those men who have downloaded the new version face the same issue. Though there are many problems but there is also a solution for those issues.
http://www.iosdevicerecovery.info/blog/common-ios-9-problems-their-solutions/