Samsung urged to officially recall Galaxy Note 7 to prevent resale of a dangerous product

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Comments

  • Reply 41 of 60
    lkrupplkrupp Posts: 10,557member
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    anantksundaramnolamacguypscooter63bigSpamSandwich
  • Reply 42 of 60
    tmaytmay Posts: 6,340member
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
    magman1979bigSpamSandwich
  • Reply 43 of 60
    croprcropr Posts: 1,124member
    tmay said:
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
    Samsung has communicated that the issue only happens with a battery from 1 of the 2 suppliers. So there is a solution, replace the battery by one of the second supplier.  Your statement is outdated
  • Reply 44 of 60
    SoliSoli Posts: 10,035member
    cropr said:
    tmay said:
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
    Samsung has communicated that the issue only happens with a battery from 1 of the 2 suppliers. So there is a solution, replace the battery by one of the second supplier.  Your statement is outdated
    There is nothing outdated about his comment. Whether this issue is from a single or multiple suppliers, or is from a very limited batch that was made at a specific time on a specific day, the problem still exists and is potentially deadly. Nothing about your comment proves that the additional heat and energy transfer within a short timeframe for fast charging would have had zero effect on reducing the results of the bad batteries exploding or catching fire.
    edited September 2016 magman1979
  • Reply 45 of 60
    tmaytmay Posts: 6,340member
    cropr said:
    tmay said:
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
    Samsung has communicated that the issue only happens with a battery from 1 of the 2 suppliers. So there is a solution, replace the battery by one of the second supplier.  Your statement is outdated
    My statement is quite accurate up until the point at which Samsung actually implements their plan; maybe I'll be wrong, but I'll bet that Samsung does not fully understand the scope of the problem today.
    big
  • Reply 46 of 60
    sockrolid said:
    You're burning it wrong.
    - Samsung top management
    Can't wait for Phill's gibe on the 7th " the new iPhone is like always Beryllium free Mercury free Arsenic free PVC free and oh yeah contains no explosives "
    medbluelife1big
  • Reply 47 of 60
    cropr said:
    tmay said:
    I believed the aggressive charging was probably the cause, but since Samsung has stated that it is the battery, I'll have to take their word for it. 

    If this is in fact limited to a few lots of product that will be replaced, then Samsung should consider themselves lucky. If, on the other hand, the problem persists at all, then Samsung will be in a deeper hole due to trust. 
    According to Samsung, the problem only happens with 1 of their 2 battery suppliers.  This does not make the problem less severe. it gives Samsung an easy way to solve the issue
    Not so easy after all: On Monday Korean press published a story that most of the batteries in the Galaxy 7 Note recall mess are made by...Samsung's own battery division. They are going to be using more of the Chinese ATL batteries going forward, assuming volume needs can be met.

    Their own batteries...the unkindest cut of all.
    big
  • Reply 48 of 60
    You want to know what else it comes with Samsung Note 7? An exploding battery, im just saying.
  • Reply 49 of 60
    Bad hit for Samsung and the Samsung culture. Was it bad assembly, bad engineering or bad management or a combination. It seems that when Corporations get close to their Best Before date, they screw up. Take Volkswagen as an example. Could you really trust them again and do you have to? The neat thing about being a consumer is that you can move on.
    big
  • Reply 50 of 60
    SoliSoli Posts: 10,035member
    It looks like the predecessor to the Note 7 is the Note 5, which came out a year ago (not two years ago). Is there a reason Samsung is using the cardinal number 7 other than trying to steal some of Apple's thunder with the iPhone 7 likely being announced this week?
  • Reply 51 of 60
    You want to know what else it comes with Samsung Note 7? An exploding battery, im just saying.
    This message endorsed by Bernie Sanders. "Feel the BURN!"
    tallest skilbig
  • Reply 52 of 60
    Soli said:
    It looks like the predecessor to the Note 7 is the Note 5, which came out a year ago (not two years ago). Is there a reason Samsung is using the cardinal number 7 other than trying to steal some of Apple's thunder with the iPhone 7 likely being announced this week?
    It's obvious it was for marketing reasons.
  • Reply 53 of 60
    Samsung:  the official supplier of smartphones to the ISIS, ISIL, or whatever one calls them.
  • Reply 54 of 60
    tmay said:
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
     I've heard from several sources that the real problem may be the rapid charging feature. This type of battery can react very dangerously when charged too quickly because it can overcharge, overheat, expand and catch on fire.
  • Reply 55 of 60
    The user and all related content has been deleted.
  • Reply 56 of 60
    dklebedev said:
    This story blew my mind. Definitely a hot topic.
    Would read again. Five stars!
  • Reply 57 of 60
    cnocbuicnocbui Posts: 3,613member
    Soli said:
    It looks like the predecessor to the Note 7 is the Note 5, which came out a year ago (not two years ago). Is there a reason Samsung is using the cardinal number 7 other than trying to steal some of Apple's thunder with the iPhone 7 likely being announced this week?
    They wanted to get the Note family enumeration in sync with that of the Galaxy S devices, which is currently at 7.
    Soli
  • Reply 58 of 60
    cnocbuicnocbui Posts: 3,613member
    AdBrit said:
    Bad hit for Samsung and the Samsung culture. Was it bad assembly, bad engineering or bad management or a combination. It seems that when Corporations get close to their Best Before date, they screw up. Take Volkswagen as an example. Could you really trust them again and do you have to? The neat thing about being a consumer is that you can move on.
    How many recalls and replacement programs have Apple had now?  The Nvidia GPU debacle springs to mind and the European wall power adapters.  iPhone 6s that had defective cameras, even more that bend and now have the touch of death.  The parable about living in glass houses and throwing stones seems appropriate.
  • Reply 59 of 60
    SoliSoli Posts: 10,035member
    cnocbui said:
    Soli said:
    It looks like the predecessor to the Note 7 is the Note 5, which came out a year ago (not two years ago). Is there a reason Samsung is using the cardinal number 7 other than trying to steal some of Apple's thunder with the iPhone 7 likely being announced this week?
    They wanted to get the Note family enumeration in sync with that of the Galaxy S devices, which is currently at 7.
    Makes sense.
    cnocbui
  • Reply 60 of 60
    cnocbuicnocbui Posts: 3,613member
    tmay said:
    lkrupp said:
    Bottom line people? Samsung gets a pass on this no matter how much AppleInsider pushes it. The news media is treating Samsung with kid gloves, c|net is basically praising Samsung for the recall. No one is predicting any serious damage to Samsung’s brand or reputation. Compare this reaction to what happens when Apple slips up. The constant drumbeats of doom and collapse, class action lawsuits out of the woodwork, YouTube videos in the thousands, trolls running wild in the streets, you name it. Get it out of your systems if you must but realize this story is already dead in the real world.
    People should to be aware that Samsung hasn't actually delivered a solution yet, and inspite of Samsung statements, there has been no verification by independent sources of what the actual cause of the battery fires is. The fact that Samsung is looking at a full recall of all units because of "bad cells" suggests to me that either they can't correlate battery lot numbers with individual Note 7 serial numbers, or all battery lot numbers are suspect.

    And yeah, aggressive charging for marketing purposes without the highest quality control needed for the batteries, likely bit Samsung in the ass. 
     I've heard from several sources that the real problem may be the rapid charging feature. This type of battery can react very dangerously when charged too quickly because it can overcharge, overheat, expand and catch on fire.
    What are your sources?

    There have been no charging / battery burning problems with the S7 Edge.  It charges a 3600 mah battery in 99 minutes.  The Note 7 actually has a lower capacity battery than the S7 Edge at 3400 mah and has a charge time of 96 minutes, so obviously the Note 7 doesn't charge any faster than the S7 Edge, so claiming it's Samsung's pursuit of fast charging is FUD.

    I know people on here don't want to accept Samsung's explanation that it is a battery manufacturing fault, but it would seem the most likely explanation given they have had no fast charging problems with the Note 5, S6 or S7 families.  LG have even faster charging.
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