Apple denies imminent iPhone 6 battery exchange program in the works
After rumors circulated claiming that the iPhone 6 family will be the next recipient of a battery exchange program, AppleInsider has been told that the report is incorrect, as there is apparently no justification for a wide program to fix issues.
Apple enthusiast site Macotakara first suspected that an iPhone 6 battery replacement program was in the works, but did not cite any reasons why they thought that the program was imminent.
AppleInsider, however, found no significant departure from expected norms in over six months of collated service data provided by 40 Apple stores across the US. Some local Apple retail stores were queried as well, who all claimed to know of nothing in the works, or any inkling of an upcoming program.
"We constantly evaluate service statistics," one source inside Apple corporate said. "There are no plans or grounds for a wide iPhone 6 battery exchange program at this time."
Apple ended a program for the iPhone 5 battery in 2016 for some units sold during a five-month period in 2014. A battery replacement repair extension is currently in place for some iPhone 6s units built between September and October of 2015, with an online tool available to check eligibility.
Apple enthusiast site Macotakara first suspected that an iPhone 6 battery replacement program was in the works, but did not cite any reasons why they thought that the program was imminent.
AppleInsider, however, found no significant departure from expected norms in over six months of collated service data provided by 40 Apple stores across the US. Some local Apple retail stores were queried as well, who all claimed to know of nothing in the works, or any inkling of an upcoming program.
"We constantly evaluate service statistics," one source inside Apple corporate said. "There are no plans or grounds for a wide iPhone 6 battery exchange program at this time."
Apple ended a program for the iPhone 5 battery in 2016 for some units sold during a five-month period in 2014. A battery replacement repair extension is currently in place for some iPhone 6s units built between September and October of 2015, with an online tool available to check eligibility.
Comments
On the other hand, I am waiting for Apple to announce the "When I Am Over 500 Feet Away From The iPhone, The Bluetooth Headset Starts Cutting Out Bluetooth Antenna Replacement Program."
Apple says there is no widespread issue to warrant a replacement program. If you’re not happy about it then hire a lawyer and see how far you get. Or switch platforms if you think Apple is evil and corrupt.
Meanwhile there were seven iPhone 6’s in my immediate family (three now have iPhone 7’s) and NONE of them had battery problems. Therefore my anecdotal experience cancels out your anecdotal experience. Deal with it.
Well I wish the rumor was true, but I just replaced my daughter battery in her Iphone 6.
It was exhibiting the same issue as being reported on the 6S of randomly powering off especially when it is cool out. The issue and probably the reason Apple said they are not extending the program to the 6 is the fact the issue is showing up at the end of being 2 yrs old verse people who ran into the problem within the first year on the 6S. I heard of others with the 6 having the battery issue and most all of them were older phones.
There is something going on with these batteries, the sudden power off and then restarting the phone finding it still has 30% to 80% of power then rapidly discharging at random times is not normal behavior. I personally was thinking it had to be a issue in software or hardware since batteries do not behave this way. When my daughter first started seeing the problem is was random and did not happen all the time. As of last week it was happening every day so it went from randomly happening to and an everyday thing in 6 months. She had to put the phone in power saving mode, otherwise, it was dying in less than an hour. It seem to be consistent when the phone was doing lots of background tasks and you were playing on the phone. Try off the background task and the phone behaved more predictably.
I put in a replacement battery, it was not that hard to do other than to release the tape the use to hold the battery in place. With the new batter the phone holds a charge and does not randomly shut down when it still have charged in the battery. I guess these Lithium Polymer batteries exhibit a very different failure modes than other battery technologies. I never seen a battery behavior like this when they are beginning to die.
Yeah I thought it was software issue and my daughter first saw it when we move her phone to iOS10, we did a few things and it seem to go away, then I thought it was hardware issue, then possibly the cheap charger and cable she was using, all proved not to be the case. I did the battery swap on the phone and it is completely back to normal now. All the weird behavior is gone. From my understanding the Apple battery had a custom chip on the battery which keeps track of battery health and charging and discharging performance information and share it with the phone I am thinking there is something that is going wrong with this chip or the battery pack itself is deteriorating.
If it was software or iphone hardware issue changing out the battery will not solve the problem.
Since I just did a 6, it too has the adhesive and it take more than 10 minutes since getting the adhesive to release take time. For those who do not know the adhesive is like 3M Command Strips, you should be able to just pull it and it separates from the battery and the case. Works in theory and in reality with a phone that is 2 yrs old it takes some work. I ended up heating the case of the phone with a heat gun and it made the process much easier, but you still need to pry up the battery to get the process working.
I am curious why you did not know this about the iphone 6.
Don't tell me there's no issue with my phone. They broke something in iOS 10.1 and they are having trouble finding the bug and fixing it.
What'll happen is there will be an iOS update with some stupid one line mention of "bug fix" in the release notes. Typical Apple arrogance.
Apple hubris.