Just like its waterproofing, fire-proofing & security-proofing, Samsung's Galaxy S8 Siri-P...

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in iPhone edited April 2017
A year ago Samsung touted waterproofing claims for the Galaxy S7 that didn't hold water. Six months ago, Samsung said its Galaxy Note 7 battery fires were under control before they flared up again. This season, Samsung's newest flagship also has features that simply don't work yet, including its Bixby voice service that was supposed to rival Apple's Siri.


Galaxy S8


Bixby, a voice service built by members of the same Viv team that created the original Siri app (acquired by Apple and incorporated into its devices starting with 2011's iPhone 4S), was supposed to help differentiate Samsung's newest Galaxy S8, both from less expensive Samsung phones and from other Android models.

Bixby was also intended to divorce Samsung from its dependance upon Google's own "Now" branded voice services, which has been available since its 2012 debut on the Galaxy Nexus.

Bixby voice services weren't shown off to reviewers at the debut of the Galaxy S8, but were expected to be ready by the time it shipped. However, as noted by Ina Fried in a report for Axios, Bixby U.S. English voice services won't be ready when the device ships later this month (April 21st); the feature has been delayed until "later this spring."

Apart from the new phone's display, Fried noted that Bixby was "probably the most talked about feature of the new smartphone." Beyond voice features, the Bixby branding is also applied to "Vision, Home and Reminder" features that are expected to be available at launch.

Galaxy S8 shipments predicted to trail last year

Despite Samsung's efforts to generate interest in its new flagship, KGI analyst Ming-Chi Kuo noted that he "expects shipments between 40 and 45 million units in fiscal year 2017, notably less than the 52 million Galaxy S7 shipped in a comparable timeframe, due in part to the later launch of the Galaxy S8 versus the earlier-than-usual S7 launch last year.

However, the same analyst also predicted last April that Apple's iPhone 7 would not have "many attractive selling points" and then last September claimed that iPhone 7 would not sell as well as the previous iPhone 6s, both of which turned out to be incorrect.

The KGI analyst also suggested that Apple investors should sell in late September, when the stock hovered around $112. Boosted by revenues from the iPhone 7 launch during the December quarter, Apple is currently trading above $140.

Being wrong about Apple doesn't necessarily make him wrong about Samsung. His expectation of lower Galaxy S8 sales was largely related to the fact that its launch occured later and that it continues to sell against cheaper Android competitors--including Samsung's own Galaxy S7, which is now discounted in price while the new S8 offers little in differentiation, particularly without Bixby.

Justifying a high price premium for an Android phone

Samsung is charging a steep $150 premium for its Galaxy S8 flagship phones, resulting in starting retail prices of $750 and $850 for its standard and Plus models. While not directly comparable in specifications or screen sizes, Apple's iPhone 7 and 7 Plus lineup starts at $650 and $770. Most Android phones are far less expensive.

The Galaxy S8--like previous versions of its top smartphone--will make up a minority of Samsung's smartphone sales volumes this year. Total sales of Samsung's premium Galaxy S models have fallen since reaching a peak with 2013's S4.

More than just losing premium sales, Samsung's inability to meet or exceed the previous unit shipments of its premium class of smartphones has taken a significant toll on its profits from the IM division (below, which similar to Apple, builds phones, tablets and PCs). Last year, Samsung's IM sales were down 10 percent but its profits were down nearly 26 percent due to a less-profitable smartphone mix compared to 2014.


Compared to 2014, Samsung's IM sales last year were down 10 percent but its profits were down nearly 26 percent due to a less-profitable smartphone mix

Samsung rushing defective products to market

That problem has driven Samsung to accelerate its efforts to rush new features to market in order to cash in on a brief period of exclusivity before anything it offers can be copied by rivals, including both other Android makers and Apple.

The delay in delivering a key advertised feature is not unique to Samsung. Last fall, Apple announced in advance that iPhone 7 Plus would ship before its Portrait mode camera feature was finished, and that the functionality would be delivered later as a software update. There was widespread expectation that once it did ship, the feature would work as advertised.

However, Samsung has already earned a reputation for delivering features that don't actually work. A year ago, it was advertising water resistance features of the Galaxy S7 that two independent testing groups reported didn't actually deliver the level of protection advertised.

Additionally, the ultra high resolution screens of the Galaxy S7 that were intended to facilitate the use of Gear VR goggles actually ended up negatively impacting graphics performance by imposing a much greater workload for its underpowered processor.


Galaxy S7 was already slower without Gear VR resolution


Last fall, Samsung's Galaxy Note 7 promoted a large, fast charging battery that also didn't work as expected. Problems related to rushing the new model to market--in order to challenge Apple's iPhone 7 launch--with insufficient testing resulted in a series of battery fires that eventually involved a product recall.

Samsung then assured customers that it had identified and fixed the problem, only to find that the "fixed" Galaxy Note 7 models it replaced were also defective. The Galaxy Note 7 ended up being considered so dangerous that Gear VR headsets designed for it were intentionally rendered defective to prevent users from attempting to strap the flame-prone device to their faces.


Galaxy S7


On top of that, Gear VR itself turned out to generate much less interest from consumers than expected, despite being a key sales-driving smartphone strategy for Samsung in 2016.

This year's Galaxy S8 has already suffered an embarrassment related to the fact that its face recognition feature for unlocking the phone could be tricked to unlock with a simple photo of the person who set it up.

Samsung's inability to turn the Viv team's work into a shippable feature again calls into question it product management savvy.

Outside of its premium phones, Samsung's capacity to competently develop software with Tizen--the OS used in its Gear smartwatches, select TVs and other appliances--has also been revealed to be full of defects and basic security flaws. After examining the code base, Equus Software researcher Amihai Neiderman said Tizen may be "the worst code I've ever seen."

His scathing critique noted that "everything you can do wrong there, they do it. You can see that nobody with any understanding of security looked at this code or wrote it. It's like taking an undergraduate and letting him program your software."
watto_cobra
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Comments

  • Reply 1 of 60
    EsquireCatsEsquireCats Posts: 1,268member
    It's probably worth noting that if VIV was worth buying, Apple would have bought it. The technical demonstration of VIV was impressive, but it didn't actually offer much more than what Apple would have probably been able to develop internally with Siri. (Context and new domains have already made their way into Siri, further enhancement is obvious.)
    lolliverwatto_cobraigorskymagman1979equality72521jony0
  • Reply 2 of 60
    SoliSoli Posts: 10,035member
    It's probably worth noting that if VIV was worth buying, Apple would have bought it. The technical demonstration of VIV was impressive, but it didn't actually offer much more than what Apple would have probably been able to develop internally with Siri. (Context and new domains have already made their way into Siri, further enhancement is obvious.)
    Apple is the one major tech company with deep pockets that doesn't buy everything it can. VIV looked impressive to me, but it's been many years since Siri was purchased and we've seen them evolve it into something very different from the original, as iOS 10 showed when announced deep learning local to the device.


    It may've evolved far too much to be useful for Siri's future, and I'm not fan of company's with deep pockets buying start up tech just to keep their competitors from being able to compete.
  • Reply 3 of 60
    aldrintauroaldrintauro Posts: 2unconfirmed, member
    Mistake: The photograph of the Note 7 above is labeled Galaxy S7.
  • Reply 4 of 60
    wood1208wood1208 Posts: 2,913member
    For years, Samsung and other Android phone makers have put out half-backed products/features just to reach the market first. Those early adopters are suckers. Than, again many customers are forgiven so such behavior has continued
    edited April 2017 caliwatto_cobrajbdragonmagman1979
  • Reply 5 of 60
    I tried one of these out at Best Buy. Took it off the wireless charger and boy was it hot to the touch. The wireless charging really churns the heat. 
    lostkiwilollivercalipscooter63[Deleted User]watto_cobrajbdragonmagman1979jony0manfred zorn
  • Reply 6 of 60
    revenantrevenant Posts: 621member
    I have a friend who works for Samsung here in Korea, he and others on the team are not so certain of bixby and like google better. 
    That is not good when you leave own team is not impressed. 
    lostkiwicalipscooter63anton zuykovanton zuykov[Deleted User]Rayz2016watto_cobrajbdragonmagman1979
  • Reply 7 of 60
    kevin keekevin kee Posts: 1,289member
    I gotta admit Samsung can make a sleek imperfect phone which makes people forget about all their shortcomings. At the end though people regretted after spending a premium price for half baked phone, which they could use the money to get a much balance phone (aka iPhone).

    But that's how Samsung tricked people into buying their stuffs. It will be too late after spending up to $800+ for S8 just to find out that they are just not as good as the promise.
    patchythepiratecali2old4funwatto_cobrajbdragonpeterhart
  • Reply 8 of 60
    Surprised nobody mentioned Portrait Mode on the iPhone 7 Plus which didn't come out until a month later.

    However, Apple did specifically say it was coming later at the keynote (as opposed to Samsung showing Bixby and waiting almost 2 weeks before telling us it would be delayed).
    watto_cobrajbdragon
  • Reply 9 of 60
    calicali Posts: 3,494member
    An overpriced iKnockoff. End of story. 
    pscooter63lolliveranton zuykovredgeminipaStrangeDayswatto_cobramagman1979
  • Reply 10 of 60
    seanismorrisseanismorris Posts: 1,624member
    Samsung makes great hardware for Android, but they've never succeeded in creating good software.

    They're probably better off adopting Alexa (Amazon) for the US market if they want to move away from Google Now.

    I expect their in house efforts are going to take a while to catch up (if they ever do).

    ----

    The most interesting thing about the article was the processor speed test comparisons.  The Ax has come a long way.  It's already passed up Intel in "thin" laptops.  It's only a matter of time before everything Apple is running on Ax.  Apple seems to be quite good optimizing performance and battery life.  What they do with an inhouse GPU will be interesting...
    revenantwatto_cobra
  • Reply 11 of 60
    darkvaderdarkvader Posts: 1,146member
    Bixby...  Interesting name.

    Better hope it doesn't decide to Hulk out.

    Samsung phones - you won't like them when they're angry.
    igorskybaconstangwatto_cobra
  • Reply 12 of 60
    This year's Galaxy S8 has already suffered an embarrassment related to the fact that its face recognition feature for unlocking the phone could be tricked to unlock with a simple photo of the person who set it up."

    If you read the comments in the article, you would know that this is NOT a security feature and been around in Android for years. Even a few years ago they already proved that it was not a security feature, and when activated the phone tells you it does not recommend you use it.

    This is but one example from this long article where facts get missed. Seems that is all that D "Fake News" ED can do.
    edited April 2017
  • Reply 13 of 60
    browsing News app this morning I came upon an article stating that the S8 can emulate Gamecube and Wii games at full speed. Only a few weeks old and having to boast about an illegal activity to help sales. It DID note in a tiny mention at the bottom that "you shouldn't download games illegally" but why let that ruin a good samsung article.
  • Reply 14 of 60
    FatmanFatman Posts: 513member
    A smart decision by Samsung - by releasing Bixby in its current state and disappointing users would have been a mistake. Samsung so desperately wants to lessen their huge dependence on Google software, but don't have the expertise to do it. Apple is getting close with their alternative offerings ... Apple Maps, Mail/Calendar, (Bing), Safari, Siri, Home Kit, Productivity apps... but still not yet the preferred choice or best in class in all of these categories.
  • Reply 15 of 60
    iushnt1iushnt1 Posts: 12member
    cali said:
    An overpriced iKnockoff. End of story. 
    You and your knockoff theory, yet again!!
  • Reply 16 of 60
    avon b7avon b7 Posts: 7,663member
    iushnt1 said:
    cali said:
    An overpriced iKnockoff. End of story. 
    You and your knockoff theory, yet again!!
    LOL. I think, for these people, if it isn't an iPhone it's an iKnockoff! Half-baked or whatever stupid name you want to apply.

    Fast charging, wireless charging, curved screens, OLED, full Bluetooth and NFC implementations etc. All knocked off from Apple through moles that Samsung, Huawei, Oppo, etc have in the heart of Apple's secret labs. 

    If not, how could Android manufacturers beat Apple to force touch and dual lens phones for example?

    Some people just never got over the blatant copying that Samsung did of the iPhone. They are stuck in time gnashing their teeth at the injustice of it all.

    Now everything swings both ways. You're first with some things and late with others. Some of those things may be styling (curved screens) and others may be useful (fast charging). Others may be pig headedness (taking so long to give iPhone a large screen) or perhaps purely economical (no SD storage).

    Whatever, the iKnockoff group seem stuck in time.




    edited April 2017
  • Reply 17 of 60
    Samsung makes great hardware for Android, but they've never succeeded in creating good software.

    They're probably better off adopting Alexa (Amazon) for the US market if they want to move away from Google Now.

    I expect their in house efforts are going to take a while to catch up (if they ever do).

    ----

    The most interesting thing about the article was the processor speed test comparisons.  The Ax has come a long way.  It's already passed up Intel in "thin" laptops.  It's only a matter of time before everything Apple is running on Ax.  Apple seems to be quite good optimizing performance and battery life.  What they do with an inhouse GPU will be interesting...
    My gut reaction was the same - they can differentiate by making great hardware and should leave the SW and services to Google, unless there is something, like Pay, that uses their own hardware and makes it better. But then I started thinking about Alexa - perhaps Samsung wants their own assistant to put into their home appliances. Everyone is releasing fridges and washing machines and robot vacuums that integrate with Alexa. Samsung could own the home of the future if they have an OS/assistant that they built to put into their appliances. That's something that Apple, Google, and Amazon can't/won't replicate.
    Soli
  • Reply 18 of 60
    Surprised nobody mentioned Portrait Mode on the iPhone 7 Plus which didn't come out until a month later.
    The original article already acknowledges that:

    "The delay in delivering a key advertised feature is not unique to Samsung. Last fall, Apple announced in advance that iPhone 7 Plus would ship before its Portrait mode camera feature was finished, and that the functionality would be delivered later as a software update. "

    jkichlinejony0watto_cobra
  • Reply 19 of 60
    SoliSoli Posts: 10,035member
    Samsung makes great hardware for Android, but they've never succeeded in creating good software.

    They're probably better off adopting Alexa (Amazon) for the US market if they want to move away from Google Now.

    I expect their in house efforts are going to take a while to catch up (if they ever do).

    ----

    The most interesting thing about the article was the processor speed test comparisons.  The Ax has come a long way.  It's already passed up Intel in "thin" laptops.  It's only a matter of time before everything Apple is running on Ax.  Apple seems to be quite good optimizing performance and battery life.  What they do with an inhouse GPU will be interesting...
    My gut reaction was the same - they can differentiate by making great hardware and should leave the SW and services to Google, unless there is something, like Pay, that uses their own hardware and makes it better. But then I started thinking about Alexa - perhaps Samsung wants their own assistant to put into their home appliances. Everyone is releasing fridges and washing machines and robot vacuums that integrate with Alexa. Samsung could own the home of the future if they have an OS/assistant that they built to put into their appliances. That's something that Apple, Google, and Amazon can't/won't replicate.
    They already have Smart TVs with voice activation and an entire subsidiary called SmartThings that's an open platform for smart homes and the consumer "Internet of Things" headquartered in Palo Alto.


    Personally, as great as the Echo is, I'd love for Apple to get in on this. Not just for better security, but better integration with an iCloud connected account.
  • Reply 20 of 60
    avon b7 said:
    iushnt1 said:
    cali said:
    An overpriced iKnockoff. End of story. 
    You and your knockoff theory, yet again!!
    LOL. I think, for these people, if it isn't an iPhone it's an iKnockoff! Half-baked or whatever stupid name you want to apply.

    Fast charging, wireless charging, curved screens, OLED, full Bluetooth and NFC implementations etc. All knocked off from Apple through moles that Samsung, Huawei, Oppo, etc have in the heart of Apple's secret labs. 

    If not, how could Android manufacturers beat Apple to force touch and dual lens phones for example?

    Some people just never got over the blatant copying that Samsung did of the iPhone. They are stuck in time gnashing their teeth at the injustice of it all.

    Now everything swings both ways. You're first with some things and late with others. Some of those things may be styling (curved screens) and others may be useful (fast charging). Others may be pig headedness (taking so long to give iPhone a large screen) or perhaps purely economical (no SD storage).

    Whatever, the iKnockoff group seem stuck in time.




    Well said!!! Add "lag in android devices, plus naming convention" to the list.
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