Second iPhone battery fire in two days affects Spanish Apple store

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Comments

  • Reply 21 of 29
    StrangeDaysStrangeDays Posts: 13,040member

    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, 
    Nope the batteries aren’t glued into the iphone. They use tape to hold in place, and procedure is to warm the device to loosen the tape. I’ve done it personally. 

    So much for yer facts. Just more nonsense from the hater narrative crowd. 
    edited January 2018 macxpresswatto_cobra
  • Reply 22 of 29
    mknelsonmknelson Posts: 1,139member
    StrangeDays said:What’s unnecessary about replacing a depleted battery? Just as with cars, you must change the battery when it’s time has come and for most people that means hiring someone to do it. 
    Apple is allowing clients to replace the battery regardless of the status.

    Some of the battery replacements can take up to an hour per phone depending on how nicely the adhesives peel off. I wonder if some of the techs are rushing the process and making mistakes.


  • Reply 23 of 29
    petripetri Posts: 122member
    macxpress said:
    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, and it’s a fact that the batteries they fit
    have little if any protection against accidental twisting, bending, penetration etc, any of which could end up causing an explosion or fire - so yes Apple are responsible for the increased risk of events like these.  Apple are also responsible for implementing software slowdowns without telling anyone AND giving the user no indication in software either that their phones are being throttled OR that their batteries are healthy or unhealthy - hence creating this whole situation.  These are facts, no bias required.
    Um the batteries are not glued into phones. They're held in with 3M Command strips. Its not like its superglued into the phone and you have to almost damage the battery in order to get it out.

    You're also making a lot of assumptions in your post without facts to back them up, but you're so far to the left thinking Apple is totally in the wrong no matter what, it doesn't matter what anyone tells you. I guess Apple was better off to just let your phone die instantly...Yeah thats a better idea! 
    They are adhesive strips.  Adhesive = glue, no matter how much of a pedant you want to be about it.  And yes you easily can damage the battery trying to get it out, if you’re not careful.  

    Assumptions?  The only assumptions I see above are your declaration that I’m “so far to the left thinking Apple is totally in the wrong no matter what”, and “it doesn’t matter what anyone tells” me, all of which you seem to have extrapolated from the fact that I’ve pointed out some basic truths about the situation that happen to be negative for Apple.  Did it occur to you that things can be both true and negative for Apple?
    edited January 2018 muthuk_vanalingam
  • Reply 24 of 29
    StrangeDaysStrangeDays Posts: 13,040member
    petri said:
    macxpress said:
    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, and it’s a fact that the batteries they fit
    have little if any protection against accidental twisting, bending, penetration etc, any of which could end up causing an explosion or fire - so yes Apple are responsible for the increased risk of events like these.  Apple are also responsible for implementing software slowdowns without telling anyone AND giving the user no indication in software either that their phones are being throttled OR that their batteries are healthy or unhealthy - hence creating this whole situation.  These are facts, no bias required.
    Um the batteries are not glued into phones. They're held in with 3M Command strips. Its not like its superglued into the phone and you have to almost damage the battery in order to get it out.

    You're also making a lot of assumptions in your post without facts to back them up, but you're so far to the left thinking Apple is totally in the wrong no matter what, it doesn't matter what anyone tells you. I guess Apple was better off to just let your phone die instantly...Yeah thats a better idea! 
    They are adhesive strips.  Adhesive = glue, no matter how much of a pedant you want to be about it.  And yes you easily can damage the battery trying to get it out, if you’re not careful.  
    No, glue is glue and tape is tape. They’re entirely different mechanisms with different attributes. The tape has no attribute that makes it prohibitively difficult to remove the battery as you imply with the mislabeled “fact”. Indeed, a glued in battery would make removing it difficult. Tape does not. It pulls right off. 

    I doubt you’ve ever performed the job and that’s how we quickly identified your bullshit. 
    watto_cobramacxpress
  • Reply 25 of 29
    avon b7avon b7 Posts: 7,964member
    petri said:
    macxpress said:
    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, and it’s a fact that the batteries they fit
    have little if any protection against accidental twisting, bending, penetration etc, any of which could end up causing an explosion or fire - so yes Apple are responsible for the increased risk of events like these.  Apple are also responsible for implementing software slowdowns without telling anyone AND giving the user no indication in software either that their phones are being throttled OR that their batteries are healthy or unhealthy - hence creating this whole situation.  These are facts, no bias required.
    Um the batteries are not glued into phones. They're held in with 3M Command strips. Its not like its superglued into the phone and you have to almost damage the battery in order to get it out.

    You're also making a lot of assumptions in your post without facts to back them up, but you're so far to the left thinking Apple is totally in the wrong no matter what, it doesn't matter what anyone tells you. I guess Apple was better off to just let your phone die instantly...Yeah thats a better idea! 
    They are adhesive strips.  Adhesive = glue, no matter how much of a pedant you want to be about it.  And yes you easily can damage the battery trying to get it out, if you’re not careful.  
    No, glue is glue and tape is tape. They’re entirely different mechanisms with different attributes. The tape has no attribute that makes it prohibitively difficult to remove the battery as you imply with the mislabeled “fact”. Indeed, a glued in battery would make removing it difficult. Tape does not. It pulls right off. 

    I doubt you’ve ever performed the job and that’s how we quickly identified your bullshit. 
    Glue is an adhesive. Adhesive tape can be very difficult to remove if it is designed with that purpose. Likewise, glue can be very easy to remove if it is designed with that purpose.

    "Glue is a substance that allows two surfaces to be bonded together. The term is commonly used interchangeably with adhesive”.

    https://au.rs-online.com/web/generalDisplay.html?id=infozone&file=automation/adhesives-and-glues
    muthuk_vanalingam
  • Reply 26 of 29
    macxpressmacxpress Posts: 5,910member
    The battery was designed to be removed by a trained technician as Apple uses basically command strips which you just pull and they release. If it wasn't, the damn thing would be basically superglued in and it would be nearly impossible to get it out without causing damage to the phone (and the battery) thus, we'd see a lot more of these issues. These are 2 cases out of the thousands and thousands of repairs done everyday on an iPhone of some sort. I hardly think this is a major issue at this point (notice I said at this point). If anything, maybe just a precautionary note to technicians reminding them to be careful, and/or how to properly remove the battery from the iPhone's shell. 
    StrangeDays
  • Reply 27 of 29
    macxpressmacxpress Posts: 5,910member

    mknelson said:
    StrangeDays said:What’s unnecessary about replacing a depleted battery? Just as with cars, you must change the battery when it’s time has come and for most people that means hiring someone to do it. 
    Apple is allowing clients to replace the battery regardless of the status.

    Some of the battery replacements can take up to an hour per phone depending on how nicely the adhesives peel off. I wonder if some of the techs are rushing the process and making mistakes.


    I bet this exactly the case. Or, maybe certain technicians haven't done it in a while (or at all) as there are other techs that can do that work too throughout the day so they weren't 100% familiar with the entire process. Just because they're labeled as a Technician (Ok, a Genius), doesn't mean they know how to do every single little thing. Apple makes repair procedures for this reason, including take apart guides. I know, because I have access to them via Apple's GSX program. 
  • Reply 28 of 29
    StrangeDaysStrangeDays Posts: 13,040member
    avon b7 said:
    petri said:
    macxpress said:
    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, and it’s a fact that the batteries they fit
    have little if any protection against accidental twisting, bending, penetration etc, any of which could end up causing an explosion or fire - so yes Apple are responsible for the increased risk of events like these.  Apple are also responsible for implementing software slowdowns without telling anyone AND giving the user no indication in software either that their phones are being throttled OR that their batteries are healthy or unhealthy - hence creating this whole situation.  These are facts, no bias required.
    Um the batteries are not glued into phones. They're held in with 3M Command strips. Its not like its superglued into the phone and you have to almost damage the battery in order to get it out.

    You're also making a lot of assumptions in your post without facts to back them up, but you're so far to the left thinking Apple is totally in the wrong no matter what, it doesn't matter what anyone tells you. I guess Apple was better off to just let your phone die instantly...Yeah thats a better idea! 
    They are adhesive strips.  Adhesive = glue, no matter how much of a pedant you want to be about it.  And yes you easily can damage the battery trying to get it out, if you’re not careful.  
    No, glue is glue and tape is tape. They’re entirely different mechanisms with different attributes. The tape has no attribute that makes it prohibitively difficult to remove the battery as you imply with the mislabeled “fact”. Indeed, a glued in battery would make removing it difficult. Tape does not. It pulls right off. 

    I doubt you’ve ever performed the job and that’s how we quickly identified your bullshit. 
    Glue is an adhesive. Adhesive tape can be very difficult to remove if it is designed with that purpose. Likewise, glue can be very easy to remove if it is designed with that purpose.

    "Glue is a substance that allows two surfaces to be bonded together. The term is commonly used interchangeably with adhesive”.

    https://au.rs-online.com/web/generalDisplay.html?id=infozone&file=automation/adhesives-and-glues
    You’re being silly. You don’t even use an iphone, let alone have you changed the battery on one. Your narrative friend here lied and said iphone batteries are glued in to make changing them prohibitive, calling it fact. He was wrong and probably doesn’t even have an iphone either. 

    The tape on batteries in iphones is easy to remove. Its designed to secure the battery in place but not designed to prevent removal. Stop being silly, please. 
  • Reply 29 of 29
    avon b7avon b7 Posts: 7,964member
    avon b7 said:
    petri said:
    macxpress said:
    petri said:
    Rayz2016 said:
    cropr said:
    macxpress said:
    Maybe Apple Technicians need better training on how to properly replace a battery. 
    They are flooded with people replacing the battery now. Law of numbers dictate that this is bound to happen. 

    Try dealing with a massive line of people pissed because they want a battery they don’t need replaced. It’s maddening right now. 
    Apple has designed the iPhone in such a way that a battery replacement is difficult, even for a trained technician.  Apple has blundered by  being silent about the throttling.   So Apple is 100% responsible for the mess.  Don't blame the pissed customer for a so-called unnecessary battery replacement.  Your biased view is not in line with the facts
    Since you don’t actually know what happened then your biased view also doesn’t line up with facts. 
    That’s nonsense.  It’s a fact that Apple chose to make these batteries non user serviceable, it’s a fact that they glue them into the phones, and it’s a fact that the batteries they fit
    have little if any protection against accidental twisting, bending, penetration etc, any of which could end up causing an explosion or fire - so yes Apple are responsible for the increased risk of events like these.  Apple are also responsible for implementing software slowdowns without telling anyone AND giving the user no indication in software either that their phones are being throttled OR that their batteries are healthy or unhealthy - hence creating this whole situation.  These are facts, no bias required.
    Um the batteries are not glued into phones. They're held in with 3M Command strips. Its not like its superglued into the phone and you have to almost damage the battery in order to get it out.

    You're also making a lot of assumptions in your post without facts to back them up, but you're so far to the left thinking Apple is totally in the wrong no matter what, it doesn't matter what anyone tells you. I guess Apple was better off to just let your phone die instantly...Yeah thats a better idea! 
    They are adhesive strips.  Adhesive = glue, no matter how much of a pedant you want to be about it.  And yes you easily can damage the battery trying to get it out, if you’re not careful.  
    No, glue is glue and tape is tape. They’re entirely different mechanisms with different attributes. The tape has no attribute that makes it prohibitively difficult to remove the battery as you imply with the mislabeled “fact”. Indeed, a glued in battery would make removing it difficult. Tape does not. It pulls right off. 

    I doubt you’ve ever performed the job and that’s how we quickly identified your bullshit. 
    Glue is an adhesive. Adhesive tape can be very difficult to remove if it is designed with that purpose. Likewise, glue can be very easy to remove if it is designed with that purpose.

    "Glue is a substance that allows two surfaces to be bonded together. The term is commonly used interchangeably with adhesive”.

    https://au.rs-online.com/web/generalDisplay.html?id=infozone&file=automation/adhesives-and-glues
    You’re being silly. You don’t even use an iphone, let alone have you changed the battery on one. Your narrative friend here lied and said iphone batteries are glued in to make changing them prohibitive, calling it fact. He was wrong and probably doesn’t even have an iphone either. 

    The tape on batteries in iphones is easy to remove. Its designed to secure the battery in place but not designed to prevent removal. Stop being silly, please. 
    Okey dokey! If you stop being pendantic! ;)
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