22% is not even close to the truth. Their study is so faulty it's laughable. By their own admission, their sources for "failure" rates are very limited and the definition of "failure" isn't even given.
What's even more ridiculous is the tech media giving fake news like this space on their pages.
220 million iPhone 6 in the world. The 2nd most popular phone in the world is bound to have problems .
48.4 million of those failing seems reasonable to you? No idea how many iPhone 5S' Apple has sold, but it only has a failure rate of 5%.
Not trying to be mean, but are you sure you know what you're commenting on? It doesn't say there are 48.4 million iPhones 6 that have failed. That is the wrong inference. It says that their "failure rate" for iPhone 6 in their sample is 22%, for their definition of "failure".
Here's an analogy. Say you run a garage and you service all sorts of cars. Let's say you fix X number of Toyotas. Of these X quantity of Toyota cars, 22% are defined to have "failures". Does this mean 22% of *all* Toyotas of this particular model have this particular problem? Of course not, that would be silly. But that's what you're inferring. This is what is called a biased sample i.e. they are reported to be failures because… they have failed, and that's why there was a study in the first place. This is not a report about the total number of iPhone 6's still in use.
220 million iPhone 6 in the world. The 2nd most popular phone in the world is bound to have problems .
48.4 million of those failing seems reasonable to you? No idea how many iPhone 5S' Apple has sold, but it only has a failure rate of 5%.
Not trying to be mean, but are you sure you know what you're commenting on? It doesn't say there are 48.4 million iPhones 6 that have failed. That is the wrong inference. It says that their "failure rate" for iPhone 6 in their sample is 22%, for their definition of "failure".
Here's an analogy. Say you run a garage and you service all sorts of cars. Let's say you fix X number of Toyotas. Of these X quantity of Toyota cars, 22% are defined to have "failures". Does this mean 22% of *all* Toyotas of this particular model have this particular problem? Of course not, that would be silly. But that's what you're inferring. This is what is called a biased sample i.e. they are reported to be failures because… they have failed, and that's why there was a study in the first place. This is not a report about the total number of iPhone 6's still in use.
My analogy is if racerhomie3's statement of 220 million sales is accurate, and if their methodology is sound and failure rate congruous then that's 48.4 million. That's all that 48.4 million refers to—a percentage as stated by this study if their model is accurate. There could easily be that many total iPhone failures but with over a billion units sold that we're under 5%. I've clearly stated that I think there's something hinkey about this study, but as AI points out they've had some major problems with the iPhone 6 compared to other models so I can't outright claim that 22% of all iPhone 6 models didn't have something reasonably classified as a HW failure (like a bad battery) within a reasonable time frame (like within 24 months).
My wife still using her iPhone 6 that she got from me (when I upgraded to 6S). And I just change the battery for her this year when Apple reduces the price. So far I haven’t heard she complains about anything.
My iPhone 6, purchased two months after the model was introduced, served me perfectly until it spectacularly failed in January this year. Failed to stay in my pocket, that is. It was pickpocketed in the dense crowds of Cebu city’s annual Sinulog festival. My contribution to the local economy. Hope its parts found good homes. Lol
Where is the iPhone 8? It is not on the list, whereas the iPhone X is.
From the article: "Blancco's data, it's worth noting, comes from "data collected from iOS and Android devices brought into wireless carriers and device manufacturers for Blancco testing and erasure," so it doesn't represent a representation of all users of the devices and operating systems."
I guess no iPhone 8 models went to Blancco, so the failure rate according to them is 0.
However, Samsung's overall failure rate of 27.4 percent is both the
highest of any Android manufacturer and higher than the highest rate for
an iPhone, Blancco said.
That is overall failure rate across the board for Samsung. Jesus... that means, some models have really abysmal failure rates, if 27.4 was just an average.
Case in point, my single iPhone 4s battery effectively died after about 5 years.
I wouldn't call a battery dying after the end of its expected life a "failure". Batteries have an expected useful lifespan of a few hundred or possibly one thousand cycles depending on exact chemistry and structure, and when they have no useful capacity left can be replaced to return the phone to original working order.
He was using that as an example to imply possible absurd claims of device failure.
My SO still uses a 6 and it's working perfectly, not sure what we're doing wrong...
If we take their numbers as indicative of all iPhone sales, which I doubt they are, it would mean that 78% of iPhone 6 models don't fail. So it would seem your SO is doing nothing wrong.
I wonder if there were so few 5s failures because so many people upgraded to 6, giving the phones less time to be brought in, whereas more people may be continuing to use the 6 (including myself) because most subsequent models seem similar but are thicker, heavier and lack a headphone jack, so the sixes stay in active use for longer, giving them more time to eventually fail.
This article
is very misleading and is totally misrepresenting the data given. This article
makes it sound like 22% of all Iphone 6's fail and 27% of all Samsung phones
fail. But that's not what the original report is saying.
If you
carefully read the original report and look at the graphs, it says 22% of the total failed IOS devicesthat they serviced was the model 6. Due
to the model 6 being sold for about 4 years now, there are more of them in use than
any other model. Plus, they are one of the oldest on that list too. So they would be
more prone to fail from age related issues also.
Their data
says 27% of android phones that fail are from Samsung. If Samsung makes about
35% of all Android phones, this would indicate that their phones are on average
more reliable than other Android phone manufactures.
It makes sense that the failure rate will increase as phones get older, primarily due to battery wear. The failure rate for the original 2007 iPhone is probably near 100%. That is not indicative of a quality problem. It would be far more useful to compare the failure rate of each generation of iPhone at the same point in its lifespan.
My 2007 iPhone OG still works...built like a tank. For the daily abuse we give our iPhones, I think the iPhone 6 failure rate is reasonable. My iPads have been near indistructable.
Comments
Here's an analogy. Say you run a garage and you service all sorts of cars. Let's say you fix X number of Toyotas. Of these X quantity of Toyota cars, 22% are defined to have "failures". Does this mean 22% of *all* Toyotas of this particular model have this particular problem? Of course not, that would be silly. But that's what you're inferring. This is what is called a biased sample i.e. they are reported to be failures because… they have failed, and that's why there was a study in the first place. This is not a report about the total number of iPhone 6's still in use.
So far I haven’t heard she complains about anything.
From the article: "Blancco's data, it's worth noting, comes from "data collected from iOS and Android devices brought into wireless carriers and device manufacturers for Blancco testing and erasure," so it doesn't represent a representation of all users of the devices and operating systems."
I guess no iPhone 8 models went to Blancco, so the failure rate according to them is 0.
He was using that as an example to imply possible absurd claims of device failure.
If you carefully read the original report and look at the graphs, it says 22% of the total failed IOS devices that they serviced was the model 6. Due to the model 6 being sold for about 4 years now, there are more of them in use than any other model. Plus, they are one of the oldest on that list too. So they would be more prone to fail from age related issues also.
Their data says 27% of android phones that fail are from Samsung. If Samsung makes about 35% of all Android phones, this would indicate that their phones are on average more reliable than other Android phone manufactures.