Developers talk about being 'Sherlocked' as Apple uses them 'for market research'

Posted:
in General Discussion edited August 2020
This year's WWDC saw Apple again choose to compete against some of the very developers it intends to encourage. AppleInsider spoke to three who've seen their apps and their livelihood come under threat because of Apple's new releases.




Not everyone enjoyed the announcements at WWDC 2019. While this is the conference that Apple runs for developers, it's also where some of those developers can have the rug pulled out from under them.

Apple innovates and Apple introduces new technologies in hardware and software, but it also does its own version of other people's apps. You might have built a business up and Apple announces it is doing the same thing as you.

That happened this year to hardware developers Duet Display and Luna Display, whose products have been providing the features that Apple has now built in under the name Sidecar. And it's happened to software developer James Thomson, whose PCalc for Apple Watch will have to compete with Apple's own calculator in watchOS 6.

We talked with them to find out how they hope to continue, and we discovered allegations about Apple's behavior that take the shine off WWDC 2019.

Sherlocking

Apple does this often enough that there's even a term for it that's in the online urban dictionary. If you've been around the Mac or iOS for long enough, then the moment you saw Sidecar demonstrated, the word you thought was "Sherlocked."

In the early 2000s, Apple had a search tool called Sherlock and Karelia Software developed an alternative called Watson that took Apple's approach to make a web search application. Apple then added that exact same functionality into the next version of Sherlock and Watson died.

It's not guaranteed that Apple adopting the same idea as your product will put you out of business, but it makes life hard for two reasons. First, Apple will certainly have made this new software tool free.

And, second, it will be promoting the Apple feature loudly, such as at a WWDC keynote.

So before you were Sherlocked, your big problem was how to get people to hear about what your app does. Afterwards, they've heard about the principle, but you've got to convince them that you do it better than Apple -- and sufficiently so that yours is worth paying for.

There is the fact that with Apple talking it up, your area of development gets far more attention than it did. It definitely grows the market and there can be ways to leverage that volume if you can persuade enough buyers to try your version.

PCalc

It's because of this larger market attention that James Thomson, developer of PCalc, is sanguine about Apple making a competing product. "We already compete with the built-in Apple calculators on iOS and macOS," he told AppleInsider, "so this is just one more. I think the best plan is just to build a deeper experience than Apple."

PCalc is a calculator app that runs on everything. This is the iPhone version, but it's on iPad, Mac, Apple Watch and even Apple TV too
PCalc is a calculator app that runs on everything. This is the iPhone version, but it's on iPad, Mac, Apple Watch and even Apple TV too


PCalc is an exceptional calculator, but it's also more. Thomson is known for how he explores every new Apple platform by finding ways to write PCalc for it. So there's even a PCalc for Apple TV, for instance.

This means that Thomson is one of the few Apple TV developers, and he's also one of the few Apple Watch ones, as so many others have ceased developing for that. Apple's moves in watchOS 6 are intended to encourage more developers, yet here it is, Sherlocking one of them.

"I'd heard rumours for a while that there was going to be a calculator app for the Apple Watch," continued Thomson. "And it's pretty much what I was expecting. The tip calculator was a surprise though. It did get quite a cheer at the keynote, which wasn't the greatest feeling since I've had exactly that in PCalc on the watch for years!"

He has been selling PCalc in its many versions since 1992 and is confident about it continuing.

"Having said that, also as expected, [Apple's calculator] is a pretty simple app," he concluded, "and I'm not too worried it's going to have much of an effect on our sales."

PCalc is available for the Mac, iOS and Apple Watch, plus Apple TV.

Duet Display

The makers of Duet Display, one of two systems for extending your Mac's screen onto your iPad, are perhaps less optimistic but they do think that Sidecar will increase awareness of the idea.

Using Duet Display with a Mac
Using Duet Display with a Mac


And Rahul Dewan, CEO and Founder of Duet Display, told AppleInsider that they've been waiting for Apple to do this.

"We have expected Apple [to get] into this space since day one," he said. "As we have been a top 10 iPad app for five years in a row, we were able to prove the market. So it isn't surprising that Apple wanted to provide their own solution."

"Since we expected Apple to get in to the space, we knew they only way to compete was to keep innovating," Dewan continued. "The best analogy here is Spotify to Apple Music: although both are great, third party developers can provide a differentiated product and move faster." He's told AppleInsider that Duet Display already includes support for more resolutions than Apple's Sidecar does, and works with Windows too.

Demonstrating Sidecar at WWDC 2019
Demonstrating Sidecar at WWDC 2019

Luna Display

Matt Ronge, co-founder and CEO of Luna Display, is also not surprised that Apple has released Sidecar to compete with them, but he is disappointed in how Apple went about it.

"Apple used us for market research," he told AppleInsider. "In February 2017, we were invited to demo Astropad Studio to Apple's iPad product marketing team. They expressed their support and told us to contact them if they could help (we emailed multiple times and never heard back)."

"After launching Luna Display in 2018," he continued, "Apple purchased dozens of Luna units. Looking back, we now realize that this was market research for their team and not Apple's genuine interest in supporting our business. "

He notes that there are differences between Sidecar and his company's Luna Display, but says they come down to unfair advantages.

"Apple... has access to APIs that third-party developers are locked out," he explains. "In the case of Sidecar, they use an API to create second screens that no one but Apple has access to."

Luna Display uses a hardware dongle to let your Mac connect to your iPad (Photo: Luna Display)
Luna Display uses a hardware dongle to let your Mac connect to your iPad (Photo: Luna Display)


"They are using a peer to peer Wi-Fi stack that is dramatically more performant and prioritizes their Sidecar traffic over others," he continued. "This is certainly not a level playing field for developers."

The future

Both Ronge at Luna Display and Dewan at Duet Display say that their companies are continuing to develop their products.

"While Apple builds features to satisfy the masses, we've always committed to building products with rich features and deep customization for professional creative workflows," says Ronge. "We're going to double down on serving the creative pro community."

Keep up with AppleInsider by downloading the AppleInsider app for iOS, and follow us on YouTube, Twitter @appleinsider and Facebook for live, late-breaking coverage. You can also check out our official Instagram account for exclusive photos.
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Comments

  • Reply 1 of 68
    StrangeDaysStrangeDays Posts: 12,877member
    It happens. Ask the developers of Netscape. 
    jbdragonmacplusplussully54longpathchaickaJWSCracerhomie3asdasdMacProhmurchison
  • Reply 2 of 68
    It happens, you shouldn't base your business in one thing. 

    Everyone knew it was coming. 
    macplusplussully54JWSChmurchisonSpamSandwichcornchipmac_dogwatto_cobrajony0
  • Reply 3 of 68
    night9hawknight9hawk Posts: 103member
    It happens. Ask the developers of Netscape. 
    I think I'll start with the developers of Mosaic instead.
    lkruppracerhomie3beowulfschmidtn2itivguyCarnagewatto_cobrajony0
  • Reply 4 of 68
    emoelleremoeller Posts: 574member
    I was an early user and proponent of both Duet Display and PCalc (and yes I use it on both my watch and TV).  This issue is not exclusive to Apple as many companies incorporate other developers  innovations (sometimes through acquisition and sometimes through simply improving on the concepts).  It all follows the natural progression of "cooperation and competition".

    I found that using Duet Display with my MBP in the field was so productive that I refused to update MacOS when it broke Duet's protocols (I still have a field laptop on High Sierra even thought Duet now works well with Mojave).  

    The best way for a developer to stay alive is to continue to innovate and build out unique features, and try to protect that work through good intellectual property (IP).

    I will continue to use both developers in the future on my older machines, as I will continue to utilize older MacOS capable of running some unique 32 bit programs well into the future.  I will evaluate MacOS Catalina when it comes out, but I suspect that I'll also continue to use both developers programs even then as I have gotten so used to incorporating them into my workflow now.

    My thanks to both developers for excellent products.
    racerhomie3stompycat52watto_cobra
  • Reply 5 of 68
    cmauscmaus Posts: 49member
    Funny, MacTechNews.de is trying to tell it's readers the term is "being Steved".
    Which one is correct now? 🧐
    toysandme
  • Reply 6 of 68
    jbdragonjbdragon Posts: 2,311member
    I'm surprised it took Apple all this time to add a calculator to the Apple Watch. Calculator Watches were a big thing back in the day. It would seem to be a thing to have on the Apple Watch. I know PCalc has been around for a long time. I'm sure it's much more full featured. I'm going to have to take a look at it.

    I just paid the $15 for Duet Display. Because I don't own a Mac and it works with Windows and so I thought I'd give it a try. I only checked it out last night for a couple minutes and I'm a bit confused with it. It was acting strange. I couldn't really get it to do much of anything.

    But Ya,..I remember Netscape back in the day. When a Web Browser costs MONEY!!! You paid for Netscape. Then here comes Internet Explorer, FREE and built in. Netscape's days were numbered. That has continued on with Windows. For example, Anti-Virus and Malware protection is built into Windows 10. For Windows 7 and 8 you at least had to download it as separate software. There's really not much point in downloading any of the 3rd party Anti-Virus software.

    Every OS does this. 3rd Party's can still compete in most cases. Just make a better Product. It can be hard still as people go this is good enough, why pay to get something else that does things I really don't need or care about. So there is that aspect. Like I said above, I spent the $15 for Duet Display because Apple's version doesn't work with Windows.
    edited June 2019 watto_cobraciva
  • Reply 7 of 68
    bloggerblogbloggerblog Posts: 2,464member
    I bought Duet and only used it a few times. It's laggy and buggy I guess it's due to the lack of APIs. I tend prefer an OS integration over an app, however if Apple opens those APIs these products might provide desirable add ons.
    talexywatto_cobraciva
  • Reply 8 of 68
    tomahawktomahawk Posts: 178member
    To be fair, using the iPad as an extra display or stylus capable input *should* have been an Apple feature from the start.  No idea why it took them so long to add the capability.  And a built in calculator on the watch isn't exactly a stretch either, one has come on the Mac forever (remember desk accessories) and was built in on the original iPhone as well.

    It's not like either of these were crazy concepts that no one else had thought of.
    chaickarandominternetpersonmattinozwatto_cobraMisterKitciva
  • Reply 9 of 68
    The general concept of using a secondary display has been around much longer than any of those products, so I'm not sure it's all that convincing to say Apple used them for market research.
    chaickarandominternetpersonwatto_cobrajony0civa
  • Reply 10 of 68
    auxioauxio Posts: 2,727member
    It happens. Ask the developers of Netscape. 
    I think I'll start with the developers of Mosaic instead.
    Why not start with the developers of Lynx?
    longpathbeowulfschmidtn2itivguywatto_cobraciva
  • Reply 11 of 68
    mjtomlinmjtomlin Posts: 2,673member
    Didn’t see this coming. /s
    hmurchisonwatto_cobra
  • Reply 12 of 68
    gutengelgutengel Posts: 363member
    Sad to see AstroPad struggling, but that's what happens when you are a one-trick-pony company that bases it's product around other company. Things change and you're out of business. Hopefully they can pivot and stay in business, I'm sure there are some smart and talented people working there.
    watto_cobra
  • Reply 13 of 68
    elijahgelijahg Posts: 2,759member
    This is the kind of thing that is showing Apple in anticompetitive territory, and attracting the ire of regulators. It wouldn't be as bad if they made a similar app using the same APIs that're available to developers, but using private ones to improve performance over public APIs, and therefore get an advantage over third party options is backhanded and unfair.
    ralphiekestraldasanman69robaba
  • Reply 14 of 68
    lkrupplkrupp Posts: 10,557member
    Developers compete with Apple by making their products better than Apple’s. Apple’s products usually provide just enough functionality to be useful. We hear from users here all the time about how superior some app is to Apple’s offering. And as the article points out, these developers saw this coming a mile away and were prepared for it.
    edited June 2019 hmurchisonrandominternetpersonwatto_cobra
  • Reply 15 of 68
    elijahgelijahg Posts: 2,759member
    It happens. Ask the developers of Netscape. 
    And ask Microsoft what happened next. 
    kestralciva
  • Reply 16 of 68
    I don't know that Apple should keep from adding a Calculator app to Watch because someone did it first. I'd say it's pretty basic functionality and isn't off limits to Apple / or other competitors because of someone created it. Funny that Apple is being shamed with the term 'Sherlock' for that, those developers should be thanking their lucky stars that Apple gave them like 6 years with no Calculator competitor.
    edited June 2019 thtrandominternetpersonpscooter63SpamSandwichwatto_cobraciva
  • Reply 17 of 68
    eideardeideard Posts: 428member
    Learn what the meaning of "marketplace" really is.  Quit whining.  Get back to work!  Thomson certainly understands this.
    SpamSandwichwatto_cobraciva
  • Reply 18 of 68
    sphericspheric Posts: 2,560member
    It happens. Ask the developers of Netscape. 
    When Apple built Safari, Netscape had already been displaced by Microsoft Internet Explorer. 

    And Netscape did a job of killing NCSA Mosaic before that.

    I remember well the first time I used Netscape on a demo Mac at a consumer fair — "Wow! INLINE GRAPHICS! Holy Carp!"
    IreneWwatto_cobraciva
  • Reply 19 of 68
    gatorguygatorguy Posts: 24,213member
    lkrupp said:
    Developers compete with Apple by making their products better than Apple’s. Apple’s products usually provide just enough functionality to be useful. We hear from users here all the time about how superior some app is to Apple’s offering. And as the article points out, these developers saw this coming a mile away and were prepared for it.
    Apparently Luna wasn't having misread Apple's intent when they asked for a demo and for a number of Luna dongles. We've had a few AI articles here over the years about developers or small techs being invited to Apple's home as tho a potential partnership or big order is in the works only to find out later it was nothing of the sort. I would imagine most big companies are like this with the small fry. 

    As a business owner myself I've learned to be cautious when big companies ask for in-depth explanations and sample of my products while leaving the impression they are a potential customer or partner.  I've been Sherlocked myself in the past and it's not a warm fuzzy feeling when you anticipate business from a supposed friendly company only to find it was all about competing with you to begin with. It's part of the game, big dogs get fatter, most of us stay lean, but business is all about the profit and can be cutthroat. In general there are no friends, only temporary associates.

    If you're doing well someone you know will want to be in your pockets if not snatch your pants off altogether. 
    edited June 2019 SpamSandwichelijahgkestralCarnagemuthuk_vanalingam
  • Reply 20 of 68
    AppleExposedAppleExposed Posts: 1,805unconfirmed, member
    gatorguy said:
    lkrupp said:
    Developers compete with Apple by making their products better than Apple’s. Apple’s products usually provide just enough functionality to be useful. We hear from users here all the time about how superior some app is to Apple’s offering. And as the article points out, these developers saw this coming a mile away and were prepared for it.
    Apparently Luna wasn't having misread Apple's intent when they asked for a demo and for a number of Luna dongles.

    As a business owner myself I've learned to be cautious when big companies ask for in-depth explanations and sample of my products while leaving the impression they are a potential customer or partner.  I've been Sherlocked myself in the past and it's not a warm fuzzy feeling when you anticipate business from a supposed friendly company only to find it was all about competing with you to begin with. It's part of the game, big dogs get fatter, most of us stay lean, but business is all about the profit and can be cutthroat. In general there are no friends, only temporary associates.

    If you're doing well someone you know will want to be in your pockets if not snatch your pants off. 

    Like how Google sherlocked Apple.
    MacProStrangeDaysn2itivguytoysandmewatto_cobraciva
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