Google Calendar was down for some users across the globe [u]

Posted:
in General Discussion edited June 2019
Google endured an outage for Calendar, the search company's widely-used scheduling tool, with users unable to access the web-based organizational aid for multiple hours on Tuesday, an issue that disrupted work for many businesses around the world.




The outage started in mid-morning eastern time, with Google's G Suite Status Dashboard advising the company was investigating reports of an issue at 10:22am eastern. At the time, Google acknowledged some users were unable to access Google Calendar at all.

A second update to the page at 11:40am eastern states the team are "continuing to investigate" the issue, promising another update with more information about the problem one hour later, and thanking users for their patience.

At roughly the same time as the Google Calendar issues arose, similar accessibility problems were also found in Hangouts Meet, with the issues potentially linked together. The latest update warned users who were unable to access Hangouts Meet were able to create a meeting via meet.google.com or one of the company's apps, then to share a link with other participants in the meeting.

Not all users are affected by the issues, as some AppleInsider staff were able to access Calendar through the outage period.

According to the status dashboard, no other Google services under G Suite were affected by issues, though there was one brief problem with Gmail on Monday that was resolved within an hour of discovery.

Update:At 12:40pm eastern, Google advised it expects "to resolve the problem affecting a majority of users of Google Calendar" by 1:40pm eastern, but highlights it is "an estimate and may change."

Update:A further update on the dashboard at 1:13pm eastern advises the problem has been restored. The notice also states "Please rest assured that system reliability is a top priority at Google and we are making continuous improvements to make our systems better."

Comments

  • Reply 1 of 11
    racerhomie3racerhomie3 Posts: 1,264member
    Don’t depend on web companies for basic functionality.
    razorpitnapoleon_phoneapartGG1dysamorialolliver
  • Reply 2 of 11
    razorpitrazorpit Posts: 1,796member
    But, but, but, iCloud sucks and needs to be rebuilt from the ground up...
    racerhomie3ravnorodom
  • Reply 3 of 11
    knowitallknowitall Posts: 1,648member
    Google what?
    macseekerlolliver
  • Reply 4 of 11
    williamhwilliamh Posts: 1,034member
    Don’t depend on web companies for basic functionality.
    Who do you suggest people depend on? Cable companies? The typical organization is much worse at it than Google. 
  • Reply 5 of 11
    racerhomie3racerhomie3 Posts: 1,264member
    williamh said:
    Don’t depend on web companies for basic functionality.
    Who do you suggest people depend on? Cable companies? The typical organization is much worse at it than Google. 
    Use native calendar apps like Apple’s Calendar app. Or use other 3rd party ones that don’t need the internet. Apple’s calendar has a lot of functionalities like Googles one too.
    lolliverchasm
  • Reply 6 of 11
    LordeHawkLordeHawk Posts: 168member
    We switched to Google Suite, it’s been horrible realigning internal processes.  We missed some important calendar reminders today, putting millions at risk for our quarter.
  • Reply 7 of 11
    williamhwilliamh Posts: 1,034member
    williamh said:
    Don’t depend on web companies for basic functionality.
    Who do you suggest people depend on? Cable companies? The typical organization is much worse at it than Google. 
    Use native calendar apps like Apple’s Calendar app. Or use other 3rd party ones that don’t need the internet. Apple’s calendar has a lot of functionalities like Googles one too.
    That’s good for individuals, won’t argue with that.   But not so good for organizations. 
  • Reply 8 of 11
    ivanhivanh Posts: 597member
    It also explains why Google Assistant was also down.
  • Reply 9 of 11
    JWSCJWSC Posts: 1,203member
    williamh said:
    williamh said:
    Don’t depend on web companies for basic functionality.
    Who do you suggest people depend on? Cable companies? The typical organization is much worse at it than Google. 
    Use native calendar apps like Apple’s Calendar app. Or use other 3rd party ones that don’t need the internet. Apple’s calendar has a lot of functionalities like Googles one too.
    That’s good for individuals, won’t argue with that.   But not so good for organizations. 
    How is it not good for organizations?  I work at a Fortune 500 company that switched to iPhone a few years back.  Apple’s calendar app is fully integrated and driving organizational meeting and asset usage.  All Apple’s own native apps work seamlessly in large corporations.
  • Reply 10 of 11
    williamhwilliamh Posts: 1,034member
    JWSC said:
    williamh said:
    williamh said:
    Don’t depend on web companies for basic functionality.
    Who do you suggest people depend on? Cable companies? The typical organization is much worse at it than Google. 
    Use native calendar apps like Apple’s Calendar app. Or use other 3rd party ones that don’t need the internet. Apple’s calendar has a lot of functionalities like Googles one too.
    That’s good for individuals, won’t argue with that.   But not so good for organizations. 
    How is it not good for organizations?  I work at a Fortune 500 company that switched to iPhone a few years back.  Apple’s calendar app is fully integrated and driving organizational meeting and asset usage.  All Apple’s own native apps work seamlessly in large corporations.
    Not without the Internet.  The person I was responding to suggested solutions that don’t require the Internet to avoid service disruptions like that described in the article. iCloud is subject to disruption just like G-Suite.
  • Reply 11 of 11
    gatorguygatorguy Posts: 24,213member
    The "disruption" map looks nearly identical to the ones from a week or so back for both Apple and Google. A lot of concentration in the Northeast, less so along the rest of the Atlantic seaboard and other areas. Perhaps chalk it up to time of day, but is something going on with cloud connections in certain regions and if so what is the reason behind it? Companies are not being very forthcoming, offering vaguely worded responses. 
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