Survey finds reliability is the reason workers choose Mac
Jamf, a company that helps businesses manage Apple integration in businesses, has shown that Mac's reliability is a top reason employees prefer using Mac in the workplace.
In 2018, Jamf -- an Apple-focused, Wisconsin-based technology management company -- conducted a survey of their customers that showed enterprise IT workers strongly preferred Mac. The survey had shown that when participants were given the choice to choose the type of device they were allowed to use at work, 72 percent chose Mac.
For 2019, Jamf surveyed end users to figure out why they consistently choose Mac and what their experiences have been as a result of their choice. The survey was conducted by a third party market research company, Vanson Bourne, and was contracted by Jamf in collaboration with Apple.
The findings reveal that Mac users experience high levels of employee satisfaction, productivity, and collaboration in business sectors. The survey was conducted on a broad range of departments, including information technology, human resources, marketing, engineering, sales, business development, and more.
By the end of 2018, Jamf managed 48 percent more Mac than it did at the end of 2017.
According to the survey, across most departments, the number one reason for choosing Mac was often that users had a strong preference for Apple products. The second highest reason cited was that end users simply felt that Mac was more reliable than other computers. End users also often stated that a Mac worked the best with applications and resources they needed to effectively do their jobs.
Other reasons included overall ease of use, a preference for the user interface and design, and the ability to seamlessly connect with Apple devices they already owned.
As a result of using Mac, 97 percent of polled users claimed increased productivity, 95 percent claimed increased creativity, 94 percent felt Mac enabled them to be more self-sufficient, and 91% found that Mac increased collaboration.
When asked if workers felt as though they would be unable to do their job effectively without a Mac, 79 percent agreed. This was especially true of workers in Human Resources and Information Technology.
Reliability was also a key reason for Mac preference in the workplace. 40 percent of survey respondents had reported no issues with their Mac in the last 12 months, with 70 percent reporting two or fewer issues. 74 percent of users who previously used a PC for work said they experienced fewer issues now than when using a Mac.
80 percent of users polled were users who had used a PC before a Mac. Only 7 percent of respondents felt as though they experienced more issues with Mac than PC.
Jamf has also conducted a survey that has shown that most students would use a Mac if price was not a factor.
In 2018, Jamf -- an Apple-focused, Wisconsin-based technology management company -- conducted a survey of their customers that showed enterprise IT workers strongly preferred Mac. The survey had shown that when participants were given the choice to choose the type of device they were allowed to use at work, 72 percent chose Mac.
For 2019, Jamf surveyed end users to figure out why they consistently choose Mac and what their experiences have been as a result of their choice. The survey was conducted by a third party market research company, Vanson Bourne, and was contracted by Jamf in collaboration with Apple.
The findings reveal that Mac users experience high levels of employee satisfaction, productivity, and collaboration in business sectors. The survey was conducted on a broad range of departments, including information technology, human resources, marketing, engineering, sales, business development, and more.
By the end of 2018, Jamf managed 48 percent more Mac than it did at the end of 2017.
According to the survey, across most departments, the number one reason for choosing Mac was often that users had a strong preference for Apple products. The second highest reason cited was that end users simply felt that Mac was more reliable than other computers. End users also often stated that a Mac worked the best with applications and resources they needed to effectively do their jobs.
Other reasons included overall ease of use, a preference for the user interface and design, and the ability to seamlessly connect with Apple devices they already owned.
As a result of using Mac, 97 percent of polled users claimed increased productivity, 95 percent claimed increased creativity, 94 percent felt Mac enabled them to be more self-sufficient, and 91% found that Mac increased collaboration.
When asked if workers felt as though they would be unable to do their job effectively without a Mac, 79 percent agreed. This was especially true of workers in Human Resources and Information Technology.
Reliability was also a key reason for Mac preference in the workplace. 40 percent of survey respondents had reported no issues with their Mac in the last 12 months, with 70 percent reporting two or fewer issues. 74 percent of users who previously used a PC for work said they experienced fewer issues now than when using a Mac.
80 percent of users polled were users who had used a PC before a Mac. Only 7 percent of respondents felt as though they experienced more issues with Mac than PC.
Jamf has also conducted a survey that has shown that most students would use a Mac if price was not a factor.
Comments
The way I read it, "a strong preference" is the main reason people buy Mac's. A strong preference? Not reliability or speed or value?
Where's the Windows users opinions? Oh...they didn't ask Windows users.
I use both Mac and Windows, so I'm not a "usual suspect" but give me more than a survey of only Mac users if you're going to do a survey of satisfaction that insinuates a comparison to Windows users.
We love our macs 110%!
The problem occurs when forum type people try to pin more meaning to the survey. "Jamf sucks. They're just trying to trick you into buying machines that they support." No they don't, and no they aren't. On the other side of that coin: "This proves that Macs are better than PC's and anyone that says differently is just a hater" No it does not, and no they aren't. ← That's just dummies spouting dumb stuff.
The survey is just effective marketing. Nothing more.
On the OS side, I think things have gotten so unduly complex, we're seeing issues that I've never seen before. The first time I try to open Excel files from inside the Office file chooser, I can't do it. I have to back out and go back in and it always works on the second try. I have constant problems where Safari won't let me type into a site like this one. Again, I have to quit Safari and go back in and then it works. Neither of these things happened before an OS update within the last year. When I do a backup and I see the number of files I have on the machine, it makes no sense to me whatsoever. There are seemingly millions of overhead and cache files being created that never seem to get cleaned up, occupying tons of storage space.
Back in the day, Apple was brilliant at making sure that every bit of text displayed to the user, especially error messages, was clear and intuitive. I have an old example from the Apple II days where Apple went through eight rounds of revisions on a single question to determine whether or not a user was using a color or monochrome monitor. They would actually test that with users! That's not the case today - Apple displays as many useless messages as Microsoft and other companies do.
And in spite of all the warnings, just wait until the Fall when 32-bit apps no longer work on the new OS. They'll be riots in the streets (or at least on postings boards). IMO, Apple is making a huge mistake by not having some kind of compatibility mode.
It's not that I'm giving up on Apple's products (although I've thought about it), but that's mainly because I don't want to use Windows and Android. But that doesn't mean I'm as happy with Apple as I once was. And don't get me started on laptops where end-users can no longer replace/upgrade storage, memory and battery (as I could do in my late 2008 MBP). For a company that claims to be environmentally conscious, this is complete hypocrisy.
I used to fix Windows machines and owned a few. It was TEDIOUS constantly de-fragmenting, running disk cleanup, Malwarebytes anti-malware software and other 3rd party clean up services. I've wasted DAYS just keeping my windows machines up to speed.
Switched to Mac and all problems were solved. I think I ran a virus scanner one time years ago and it was a joke because nothing was detected. Haven't ran a clean up tool or virus scan on my Mac since about 2010.
My friend in college knew Macs were better but wanted to "save" money by buying Windows junk. He ended up replacing his machine every 6 months and lost almost all his data. Had he bought a Mac he would have spent the same amount of money(maybe less) and still have his data. I still have my old Macs. One dating from 2009 and running better than new Windows virus-machines.
Edited for clarity...
Oops! Not sure if I should leave it or not. it is accurate.
Decided to edit it so people would know what I'm talking about haha.
I finally got out of that business. I got too cynical to keep doing it.
https://www.apple.com/environment/
zeotmb regurgitated the same complaint template, so here’s the same template reply:
Machines that are upgradable are rarely upgraded. Machines that are upgraded are not environmentally friendly because the discarded parts are either dropped in landfills or Indonesia. Apple is being environmentally conscious by ensuring that dumped batteries don’t end up just being … dumped.
(checks deminsd’s posting history) ... ah.