two problems.. installation and AVI playback..

lowbandwidthmember · March 29, 2003 9:09PM

first of all, the more important problem.. i can not install any apple software.. not the safari beta, not the 10.2.4 update.. programs always quit unexpectedly.. also, applies to the apple software update.. i've tried re-installing jaguar, same thing..

i fear wiping the drive is the only solution, but i don't want to have to do that..

the other problem is i can not play AVI's.. it always says something along the lines of needing to d/l software from the apple site, and then comes back and says no software found..

paul · March 29, 2003 9:23PM

I think the AVI problem is a little less serious then not being able to install programs...maybe you should concentrate on that

what version of X are you running? maybe I can send you my installer app and that will fix the problem, post the version # of your installer app as well as I am running 10.2.4 and it could have been updated since...

lowbandwidthmember · March 29, 2003 9:33PM

atm, i'm running 10.2.3..

have been tryng to install 10.2.4 to no avail.. have tried reinstalling 10.2.3, and original jaguar, nothing!

grr..

paul · March 29, 2003 9:38PM

like i said your installer app might be hosed

check the version # of the installer app and software update while you are at it as well

I'll send them both to you and maybe that will fix it

paul · March 29, 2003 9:45PM

Also the regular troubleshooting procedures should apply:

repair permissions (disk utility)

run FSCK (from single user mode) until file system isnt modified...

delete caches (in the library/caches folder)

repair permissions again

ibrowse · March 29, 2003 9:51PM

The AVI problem is usually because the file was made using a codec that some media players have/use, but quicktime doesn't. I usually just avoid AVI's all together, mostly because of this problem. I know a lot of people here use a program named VLC to view DivX and AVI's and other files that QuickTime doesn't support, you can get it at VersionTracker.com. I used it for a while and came to the conclusion that it is a piece of crap, but everybody I have every talked to about it said it worked fine for them.

lowbandwidthmember · March 29, 2003 10:34PM

Quote:

Originally posted by Paul

Also the regular troubleshooting procedures should apply:

repair permissions (disk utility)

run FSCK (from single user mode) until file system isnt modified...

delete caches (in the library/caches folder)

repair permissions again

okay, i repaired the permissions, however my ignorance has prevented me from going further.. FSCK?

paul · March 29, 2003 10:44PM

ok this is going to get a bit technical...

FSCK takes place befor login

you need to boot from single user mode...

reboot your computer and hold down command S

you will boot into a command line... after everything loads type in "/sbin/fsck -y" and it will check the filesystem

after this is done it will either say "file system was modified" (in which case an error was fixed and you should run the test again, just type in /sbin/fsck -y again) if there are no errors found you should see something alond the lines of: "the test was completed succesfully" and you should type "reboot" to reboot the computer...

not THAT complicated, but can be overbearing the first time

the commands will be on the screen (just read the code) so don't worry too much

if you have any questions don't be afraid to ask...

you should do this after each os upgrade and also for preventitive maintnence every time you restart your computer...

paul · March 29, 2003 10:45PM

what computer do you have?

lowbandwidthmember · March 29, 2003 11:35PM

G4 350 AGP..

lowbandwidthmember · March 30, 2003 12:00AM

installer version 1.3.2

software update version 1.5.1

paul · March 30, 2003 12:03AM

ok, its the same as me, do you have AIM? did you do FSCK yet?

lowbandwidthmember · March 30, 2003 12:09AM

don't have AIM, have FSCK'd..

paul · March 30, 2003 12:18AM

ok gimme a sec, I'll throw them up on my iDisk

did you repair permissions after deleting the cache files?

lowbandwidthmember · March 30, 2003 12:59AM

have done..

paul · March 30, 2003 1:00AM

http://homepage.mac.com/psantora/FileSharing10.html

in the folder apps, hope it works

good luck

lowbandwidthmember · March 30, 2003 3:05AM

yeee ha..

thanks paul for all your help, but at the end of the day, i managed to solve it myself.. finally..

i'm now running 10.2.. after reinstalling it over the old system.. now i just have to go through the updates one by one..

lowbandwidthmember · March 30, 2003 3:08AM

actually WHOOPS! forgot about the combo update!

kickaha · March 30, 2003 2:32PM

BTW, Disk Utility's 'Repair Volume' uses fsck to do its work. The only reason you'd have to resort to single-user boot mode is to perform fsck on the boot drive, assuming you don't have another boot volume or CD to do so.

paul · March 30, 2003 6:19PM

Quote:

Originally posted by Kickaha

BTW, Disk Utility's 'Repair Volume' uses fsck to do its work. The only reason you'd have to resort to single-user boot mode is to perform fsck on the boot drive, assuming you don't have another boot volume or CD to do so.

hmmm good to know...

two problems.. installation and AVI playback..

Comments