New class action suit resurrects iPhone throttling controversy

Posted:
in General Discussion edited October 2020
A new class action lawsuit filed in California takes aim at an erstwhile iOS battery management tool that allegedly hindered the performance of certain iPhone 6, iPhone 7 and iPhone SE series devices.

iPhone Battery


Filed with the U.S. District Court for the Northern District of California, the complaint is the latest in a series of lawsuits targeting the so-called "batterygate" fiasco from 2017. The complaint arrives on the same day as a submission deadline for iPhone owners to file claims in a $500 million settlement that was reached earlier this year to rectify identical grievances.

Discovered shortly after the release of iOS 10.2.1, the iPhone throttling issue was traced back to a hardware management tool that was included in iOS to mitigate negative effects of aging iPhone batteries. In particular, the software was designed to thwart unexpected shutdowns suffered by certain iPhone 6 and 6s devices, but was maintained well into the lifecycle of iPhone 7.

Release notes accompanying the 10.2.1 release state the update "improves power management during peak workloads to avoid unexpected shutdowns on iPhone." No mention of CPU throttling is made, nor is the management feature detailed in full.

Third-party tests confirmed the presence of an undisclosed throttling process, prompting Apple to issue an apology to iPhone owners for a lack of transparency. To make up for the alleged indiscretion, prices on out-of-warranty battery replacements were cut and the company later introduced a battery health tool that allows users to disable the throttling feature manually.

Still, the lawsuits flowed in. A total of 61 class action complaints were consolidated in April 2018 by the Judicial Panel on Multidistrict Litigation, with Apple ultimately agreeing to settle in March of this year.

Terms of the settlement grant members about $25 each for their troubles. The actual payout will vary depending on the number of claims filed. Today is the last day to file a claim.

As for the immediate complaint, which largely mirrors those that came before, plaintiffs allege violation of Computer Fraud and Abuse Act, violation of the California Unfair Competition Law, violation of the California Computer Data Access and Fraud Act, and trespass to chattels. Apple is subject only to claims that were not covered under the previous settlement, and there appears to be significant overlap with the current filing.

Today's lawsuit claims battery management tools were pushed out to "camouflage" a "defect" in iPhone, specifically battery designs that were "inadequate because they could not handle the power demands of the software Apple mandated users to run."

Comments

  • Reply 1 of 6
    entropysentropys Posts: 4,168member
    My iPhone 7 battery has never been replaced and gets performance managed on a regular basis. The little yellow battery bar is becoming a familiar sight.  Just last night power demand at around 33% charge got too much on wireless carplay and the sudden decrease in services was quite marked. Who new navigating, Siri and Sisters of Mercy at high volume would be too much for the little old fella?

    Once the iPhone 12 mini comes out I fully intend to hammer some real performance management into the old iPhone 7
    edited October 2020 leavingthebigg
  • Reply 2 of 6
    DoomFreakDoomFreak Posts: 19unconfirmed, member
    I think throttling the phones was the right idea.  They are trying to protect the battery.  The battery ages and needs to be protected.  The battery is not easily replaceable, so it would be cost prohibitive to replace it.  You might as well get a new phone.  So which would you rather have: a phone that goes a little slower, or a phone that is broken.

    magman1979watto_cobra
  • Reply 3 of 6
    fred1fred1 Posts: 1,112member
    I’ve had and been using continuously an iPhone 7 since it was first released four years ago this month and just now my battery slipped to 78%. That’s pretty good in my mind. I plan to replace the battery for around $50 before giving it away and buying the 11 or 12 next month.  I don’t see a reason to complain or ask for $25.  
    magman1979watto_cobra
  • Reply 4 of 6
    Remember, it’s the lawyers who get the real money here. The $25.00 is just the justification for their millions. 
    magman1979fred1watto_cobra
  • Reply 5 of 6
    geekmeegeekmee Posts: 629member
    “Today's lawsuit claims battery management tools were pushed out to "camouflage" a "defect" in iPhone..”

    So I am still waiting for the “camouflage” evidence, or is that just their opinion for convenience of the lawsuit?

    ”Camouflage” or to hide fraud, or deceive is something that Apple has a long and abundant history.

    Apple is subject only to claims that were not covered under the previous settlement, and there appears to be significant overlap with the current filing.”

    Proof, that poorly constructed lawsuits are filed all the time, because, Apple, is where the money is at!!

    edited October 2020 watto_cobra
  • Reply 6 of 6
    mcdavemcdave Posts: 1,927member
    What BS! Most devices throttle due to thermal overload why penalise throttling due to excess power draw? 
    fred1watto_cobra
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