Computing would be totally different had Apple not been formed 48 years ago, today
The Apple of 1976 is unrecognizable compared to today's gigantic corporation, and yet key early decisions by Steve Jobs, Steve Wozniak, and more, are still having their effect today.
Steve Jobs with the original Macintosh, made eight years after Apple's founding
marked the 45th anniversary of Apple with a tweet looking back to his friend and colleague, co-founder Steve Jobs.
As Apple celebrates 45 years today, I'm reminded of Steve's words from many years ago: "It's been an amazing journey so far, yet we have barely begun." Thanks to every member of our Apple family for all you've done to enrich lives. Here's to the next 45 years & beyond!
-- Tim Cook (@tim_cook)
Now famously the CEO, Tim Cook originally joined Apple in 1998 to work on how the firm physically operated its manufacturing and distribution. The company was 22 years old then, and heading into a resurgence with the return of Jobs.
So it had already had most of its growing pains, but was yet to be the powerhouse company it would become.
Apple's three-act story
Today Apple is surely in the third act of its story. Back in the 1970s, it had its exciting first act, then it went through turmoil in the 1990s for its second, before ultimately becoming the textbook American success story. It was true -- you can start a multinational, multi-trillion dollar company in a garage.
It's not as if starting a company at all had been the obvious move, though. In the mid 1970s, Steve Wozniak had designs for what became known as the Apple I computer, and his friend Steve Jobs had designs on selling them. Woz would've given them away to anyone interested, Jobs would not, and even so, even the much more commercially minded Steve Jobs did not set out to make a company.
Instead, what both of the Steves tried first was to sell their ideas to the existing firms that they either worked for at the time, or had previously been employed by. Woz was an engineer at Hewlett-Packard, for instance, and he managed to get senior engineers to examine his design with a view to HP buying them.
Not only did they agree that it was workable, they also recognized that it could made cheaply -- yet still they passed on it. Woz's ideas didn't fit with what they thought a Hewlett-Packard computer should be.
Steve Jobs's old firm Atari felt the same. He had attempted to get Atari interested in what would become the Apple II, but this too was rejected. Except that Atari's Al Alcorn put Jobs in touch with venture capitalists, and the road to forming a company was begun.
When they did formally found Apple, it was with another Atari engineer, Ron Wayne. He would famously design the original, immensely ornate Apple logo, and then he would even more famously leave the company before it took off. It's just that he left even faster than you might imagine.
The three men officially formed Apple on April 1, 1976, and Ron Wayne resigned just 12 days later. He'd been offered ten percent of Apple, but chose instead to be bought out by Steve Jobs for $800.
While stock prices obviously vary enormously, taking March 2023 as a snapshot, Wayne's $800 is the equivalent of just five individual shares in the company.
That payout would later be increased, though, as the far more experienced businessman Mark Markkula came on board in 1977 as an investor. Under Markkula, the Apple corporation officially bought out all three of the original partners, for a total of $5,308.96. For legal reasons, Wayne got a third of that despite having already left.
Apple's original founders. L-R: Steve Wozniak, Steve Jobs, Ron Wayne
It's impossible not to now see his leaving as a mistake, given Apple's overwhelming success. But at the time, he was paid reasonably and he was leaving a firm that had far from a certain future. Amongst the countless times he's been asked about his departure, Ron Wayne claimed in 2013 that he had no regrets at all.
"I count myself extremely fortunate to have been at a turning point in history," he said, "and the establishment of Apple was indeed a turning point in history, although at the time of course, nobody ever knows this."
Apple's first success
After he left but before Markkula turned it into a grownup company, Apple did have its first success -- and it was one that will seem familiar if you follow how the company works today. Apple made 50 Apple-I computers without having any money whatsoever, and it sold them all one day before having to pay its suppliers.
Today Apple has a supremely well-managed approach to its supply chain, but even in 1976 it was literally learning the benefits of finance. It was the first time Steve Jobs had ever heard of what was called 30 days net, meaning you had that long to pay your suppliers. He learned it then because he had to.
Jobs had pitched the Apple-I to Paul Terrell, who was running the then successful Byte Shop. While Jobs wanted to sell the motherboards and kits to have hobbyists make up their own computers, Terrell wanted assembled devices and he got them.
If Apple learned then about finance and supply chains, it learned about business in 1977 when ex-Intel Markkula came on board. As well as reorganizing the business, though, he did something else that is still part of Apple all these decades later.
He set down the company's philosophy.
It's probably part of Business 101 at Harvard that corporations need philosophies, and mission statements, and if you've ever worked for a corporation, you're likely to have a healthily skeptical attitude to them. Yet in Apple's case, the philosophy Markkula wrote was remarkably clear, and the company has stuck to it remarkably consistently.
This was Apple in 1977 - and it's still Apple today.
Steve Jobs would later explain to his biographer Walter Isaacson, that Markkula's point was that making money shouldn't be the goal. You obviously need to, and you even more obviously want to, but if money is the first thought, the company will struggle. Whereas if you make "something you believe in" and you also concentrate on "making a company that will last," the money will follow.
Markkula's "The Apple Marketing Philosophy" is so clearly an Apple idea because it is extremely and consciously simple. The one-page document, written on January 3, 1977, has only two short directives about understand customer needs, and focusing on a few specific products instead of spreading itself too thinly.
Then it concludes with a paragraph about conveying Apple to its customers.
People DO judge a book by its cover. We may have the best product, the highest quality, the most useful software, etc.; if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities.
To this day, Apple is known for how well it presents its products, how carefully designed the packaging is. Today, that is still part of what makes Apple, Apple.
And it was there, written into the company, right from its very beginnings. Back then, it was a paragraph on a mission statement, but by the end of Steve Jobs' life, it was an entire "packaging room" where boxes were designed and tested.
In it's 48th year, that focus on packaging is arguably even stronger. For Apple has now pledged to remove all plastic packaging by the end of 2024, well in time for the company's 50th anniversary.
Read on AppleInsider
Comments
You can't hope to maintain quality throughout your organisation if you let it slip in any single part of the business. It's a perfectly natural thought to ask yourself "Why should I try hard if my peers aren't"
Sure, if your overriding priority in life is amassing wealth. I wonder if Ron Wayne agrees that it’s impossible not to see it as a mistake. Let’s ask.
“Amongst the countless times he's been asked about his departure, Ron Wayne said in 2013 that he had no regrets at all.”
If you ask people around here, walking into an Apple Store is just asking to have your dog shot.
Damn, how do you get them to do work for free?
In the case of my Late 2013 27” iMac I brought it into my local Apple Store and patiently waited to be helped. I explained the situation and asked if there a repair program for the problem. The rep checked, said no there wasn’t, and there would be a $175 charge. I didn’t fly into a rage, didn’t curse, didn’t berate the rep and tell them this was a known issue and thousands of iMac users were affected according to Google and they better not charge me a penney. I simply said okay, fix it. Two days later they called, said my iMac was ready, and there would no charge for the repair.
I have also been well treated in repairs. They replaced a Time Capsule 2 years out of warranty among other great Customer Service over the years. It's a great company.
45 years?!! Apple has changed the world so much it seems more like 60!
When i first got an iPod touch I broke the screen and took it to Apple and they replaced it, no questions asked. Didn’t even ask if it was under warranty or anything just gave me a working refurb that looked like new.
Apple has also upgraded all my HD movies to 4K for free, saving me thousands of dollars. So much for “greedy” Apple.
As an Apple customer from 2005 the few repairs I have had (apart from 2 iPhone batteries 5 years old) - all have been out of warranty and free.
Have continued to purchase Apple gear ever since. The product line today is like some ice cream shops with a flavor of everyone...
There have been glitches along the way, but basically everything has worked with custom memory, drives and interface cards over the years.
No way to tinker today, but that is not all bad. It means one commits at initial purchase to a fully loaded machine that is guaranteed to work with no trial and error on my part.
My 1990 IIfx fully loaded system was more expensive (face value on the dollars) than the new Mac Studio with the Apple monitor.