Apple offers iPhone 13, new iPad owners fixes for Music & widget bugs
Apple late Thursday warned of potential Apple Music and iOS 15 widget bugs that might crop up when restoring one of its newly released devices from a backup.
According to a pair of support documents, new iPhone 13, ninth-generation iPad and sixth-generation iPad mini owners could suffer minor inconveniences from the setup process. Both problems relate to restoring the new devices from a backup file.
Apple in a first document warns that users might not be able to access their Apple Music catalog, Apple Music settings, or enable the app's Sync Library feature after initially setting up a new device from a backup. The issue presents on all new iPhone 13 models, the new entry-level iPad and iPad mini.
Apple says a software update should clear the problem and reactivate the lost Apple Music functions. Users can perform an update by navigating to Settings > General and tapping Software Update.
A second issue reverts widgets to their default settings after restoring from a backup. Again, the bug impacts new iPhone 13, iPad and iPad mini models.
There is no fix for the reset bug, meaning users will need to customize their widgets anew. This is completed by touching and holding a widget to open the quick actions menu, tapping "Edit [widget name]" and making changes. Modifications are saved by tapping outside of the widget.
Apple's latest iPhone and iPad models were announced last week, with deliveries currently arriving to early preorder customers in regions where it is Sept. 24.
Read on AppleInsider
According to a pair of support documents, new iPhone 13, ninth-generation iPad and sixth-generation iPad mini owners could suffer minor inconveniences from the setup process. Both problems relate to restoring the new devices from a backup file.
Apple in a first document warns that users might not be able to access their Apple Music catalog, Apple Music settings, or enable the app's Sync Library feature after initially setting up a new device from a backup. The issue presents on all new iPhone 13 models, the new entry-level iPad and iPad mini.
Apple says a software update should clear the problem and reactivate the lost Apple Music functions. Users can perform an update by navigating to Settings > General and tapping Software Update.
A second issue reverts widgets to their default settings after restoring from a backup. Again, the bug impacts new iPhone 13, iPad and iPad mini models.
There is no fix for the reset bug, meaning users will need to customize their widgets anew. This is completed by touching and holding a widget to open the quick actions menu, tapping "Edit [widget name]" and making changes. Modifications are saved by tapping outside of the widget.
Apple's latest iPhone and iPad models were announced last week, with deliveries currently arriving to early preorder customers in regions where it is Sept. 24.
Read on AppleInsider
Comments
Eventually, a prompt to update iOS turned on in the settings app. So I'll do that in a bit.
The restore process failed quite badly from the start. While it was in the failed state the new iPad assumed the identity of the iPad that the restore was created from, which for me was an iPad Pro 12.9”. Until I got the restore stopped and the freshly released iPadOS 15 update on the mini it exhibited a couple of bad behavior s, including the inability to switch to the numeric keys on the virtual keyboard.
Yeah, it sucks that customers had to experience these hiccups. In a perfect world no software would ever have issues, but all nontrivial software does have issues because it is nearly impossible to test all possible normal and abnormal execution paths. Anyone who thinks they can do a better job than Apple’s developers and testers and who hasn’t already contacted Apple for a job should do so immediately. I for one would love to see bugs like this one quashed before finding their way into customer's hands.