Life360 says Tile sales are down, blames AirTag stalking issues for decline

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in iOS
The new owners of tracking company Tile say that sales are down, and stock value has fallen, because of the stalking issues that Apple's AirTags have raised.

Tile


Life360 acquired the Tile company in November 2021 in a deal worth $205 million. It was shortly afterwards reported to be selling individual users' precise location data, though it says it has since stopped.

Now according to Financial Review, its founder and CEO Chris Hull has reported that the anti-stalking attention focused on Apple's AirTags has affected Tile sales.

"We're watching the privacy concerns relating to Apple AirTags and stalking risks," he said in an investors' call. "The scrutiny Apple is facing in the press is moderating growth of the category overall."

"This may be a headwind for standalone hardware sales until the situation resolves and the category is able to more fully emerge," he continued. "That's slowed things down, so it's a wait and see moment."

Likfe360 has yet to roll out its own anti-stalking technologies for the Tile product.

Hull says that the new attention on tracking as an industry could slow down its hardware revenue growth. He confirmed that Tile's sales numbers are already affected.

The CEO said this was also due in part to the global chip shortage. "Clearly, we'd prefer to be less supply constrained," he said, "because it would enable us to capitalise on the second part of our bet with Tile."

Hull said that this "second part" was to do with how hardware sales are not the business's main driver. While he reportedly did not refer to Life360's selling of location data, he was clear that Tile hardware is hoped to drive software and membership signups.

"We're going to do everything we can to prioritise membership over direct hardware sales," he said.

Separately, Apple has introduced further anti-stalking features to the latest beta of iOS 15.4.

Read on AppleInsider

Comments

  • Reply 1 of 6
    So, it’s Apple’s fault sales are down because you were caught selling  your customers’ precise location data and have no interest in anti-stalking measures. It even sounds like you plan wait for the attention the media has on thIs to die down so you can get back to business as usual. 

    Reasons not to trust these companies with your data keep coming. 
    addison huysdw2001viclauyycwatto_cobra
  • Reply 2 of 6
    lkrupplkrupp Posts: 10,557member
    I love this kind of asinine bullshit from companies who’s business model is collecting and selling customer data. it’s always someone else’s fault (usually Apple’s) when they get caught. Now Tile is following Meta in howling about evil Apple exposing them.
    Japheyviclauyycwatto_cobra
  • Reply 3 of 6
    OMG, the neck and irony of this statement. Your sales are down cos YOU were selling peoples data so people moved elsewhere. Nothing to do with . 
    StrangeDaysviclauyycwatto_cobra
  • Reply 4 of 6
    sdw2001sdw2001 Posts: 18,018member
    Ha....They spelled "people are buying AirTags instead of Tile" wrong.  
    thtStrangeDaysviclauyycmacguiwatto_cobra
  • Reply 5 of 6
    No chance this is related to AirTag "stalking issues". Several people here called it when they were acquired... AirTags is a better product w/ a better network. Tile refused to play ball by refusing to use the network, and was circling the drain. Surprised? Nope.
    viclauyycwatto_cobra
  • Reply 6 of 6
    macguimacgui Posts: 2,368member
    Apple builds a better mousetrap and it's their fault. I'm not saying Apple is the best at everything it does blah blah blah...

    But Tile didn't have a great product and a great network up to the day before Apple launched the product. Tile certainly had enough time to build a strong, resilient network, like Blackberry did.

    I hadn't heard about them selling user data, and that's a huge dealbreaker for me as well as a lot of others. I tried Tile and Trackr years back and they were poorly done.

    One nit about AirTags is the sound alert isn't very loud to start and gets attenuated when put in a holder. I understand the constraints against having a 75db beeper. Your aural acuity may vary.
    watto_cobra
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