Apple retail, HR chief pushes back against union drives at Apple Stores
Apple retail chief Deirdre O'Brien has pushed back against recent unionization efforts at some of the company's brick-and-mortar locations in a new video to staff members.
Apple SVP Deirdre O'Brien
In the video, which was seen by Bloomberg, O'Brien -- Apple's senior vice president of retail and human resources -- said that the efforts could slow workplace progress and potentially harm the relationship between Apple and its employees.
"It is your right to join a union -- and it is equally your right not to join a union," O'Brien said. "And if you're faced with that decision, I want to encourage you to consult a wide range of people and sources to make sure you understand what it could mean to work at Apple under a collective bargaining agreement."
Additionally, O'Brien implied that union organizations supporting the efforts at several Apple Store locations may not be acting in the best interest of workers.
The Apple executive added that the iPhone maker has a relationship with staff "based on an open and collaborative and direct engagement." She said that could be "fundamentally changed" if a store votes to unionize.
"And I worry about what it would mean to put another organization in the middle of our relationship," she said. "An organization that doesn't have a deep understanding of Apple or our business, and most importantly, one that I do not believe shares our commitment to you."
Additionally, she said that a store under a collective bargaining agreement could hamper progress toward improving the workplace experience by slowing down the company's ability to make "immediate, widespread changes." She said that's because of the legally mandated rules unions bring to the table.
At least four Apple Stores in the U.S. are working toward unionization, including locations in New York, Kentucky, Georgia, and Maryland.
Apple declined to comment to Bloomberg about the O'Brien video. However, the company has touted its "very strong compensation and other benefits for full-time and part-time employees" in past statements to media outlets.
The Cupertino-based company, which has 270 stores in the U.S., has also been accused of hiring anti-union lawyers and carrying out union-busting tactics at one store.
Read on AppleInsider
Apple SVP Deirdre O'Brien
In the video, which was seen by Bloomberg, O'Brien -- Apple's senior vice president of retail and human resources -- said that the efforts could slow workplace progress and potentially harm the relationship between Apple and its employees.
"It is your right to join a union -- and it is equally your right not to join a union," O'Brien said. "And if you're faced with that decision, I want to encourage you to consult a wide range of people and sources to make sure you understand what it could mean to work at Apple under a collective bargaining agreement."
Additionally, O'Brien implied that union organizations supporting the efforts at several Apple Store locations may not be acting in the best interest of workers.
The Apple executive added that the iPhone maker has a relationship with staff "based on an open and collaborative and direct engagement." She said that could be "fundamentally changed" if a store votes to unionize.
"And I worry about what it would mean to put another organization in the middle of our relationship," she said. "An organization that doesn't have a deep understanding of Apple or our business, and most importantly, one that I do not believe shares our commitment to you."
Additionally, she said that a store under a collective bargaining agreement could hamper progress toward improving the workplace experience by slowing down the company's ability to make "immediate, widespread changes." She said that's because of the legally mandated rules unions bring to the table.
At least four Apple Stores in the U.S. are working toward unionization, including locations in New York, Kentucky, Georgia, and Maryland.
Apple declined to comment to Bloomberg about the O'Brien video. However, the company has touted its "very strong compensation and other benefits for full-time and part-time employees" in past statements to media outlets.
The Cupertino-based company, which has 270 stores in the U.S., has also been accused of hiring anti-union lawyers and carrying out union-busting tactics at one store.
Read on AppleInsider
Comments
She would say that wouldn't she? When did an employer ever think it a good idea for the work force to be able to organize and speak with a single voice? The problem is that without it is a one sided relationship. Apple dictates as an organized unified management body. Apple may be a wonderful and generous employer, but how does the 'open and collaborative and direct engagement' work the other way around?
These companies have brought this upon themselves.
Good management requires employee input -- functional input -- not just talking to a wall.
Every store manager must perform like their best store managers.
You are correct on every point. This entire union talk - in the big picture is entirely political, and has nothing to do with technology nor retail. Woke is dead, they are desperately trying to say otherwise, the battle is lost, pass the popcorn.
I am no fan of unions, but whenever they have been brought in, they have resolved the issues for which they were selected. There have been issues that Apple refused to deal with - giving points for sick time for retailers (yes, three points in 90 days and you would get a written warning), or disallowing employees to use sick time to see the doctor ( a local retail issue, but they refused to budge on it) - and short of law suits and unions, what else can a diligent employee do when no one listens. I wish Apple the best, but if they can't be bothered to listen to employees, they will continue to be plagued with the specter of unions.