Many Apple online services experienced extended outage [u]

AppleInsiderAppleInsider
Posted:
in General Discussion edited February 24
Apple's system status page listed 27 outages across iCloud, business, school, and other services on Thursday afternoon -- now resolved.

Apple services are experiencing an outage
Apple services are experiencing an outage


Starting from 3:55 p.m. eastern on Thursday, Apple acknowledged a widespread outage across multiple cloud services and systems. Outages ranged from missing availability or slow access to many aspects of Apple's online programs. Most issues were corrected by 5:06 p.m. eastern.

Apple didn't provide a reason for the outage or a timetable for restoration, but it only lasted a little more than an hour. Users should be able to return to their regular use without issue.

The following services were listed as an outage on Apple's system status page:
  • Apple Business Essentials - resolved at 5:06 p.m.
  • Apple Business Manager - resolved at 5:06 p.m.
  • Apple School Manager - resolved at 5:06 p.m.
  • Find My - resolved at 4:54 p.m.
  • Game Center - resolved at 5:00 p.m.
  • iCloud Calendar - resolved at 5:00 p.m.
  • iCloud Contacts - resolved at 5:00 p.m.
  • iWork Collaboration - resolved at 5:00 p.m.
  • iWork for iCloud - resolved at 5:00 p.m.
  • Schoolwork - resolved at 5:06 p.m.
  • App Store
  • Apple Books
  • Apple Fitness+ - resolved at 4:54 p.m.
  • Apple Music - resolved at 4:54 p.m.
  • Apple TV Channels - resolved at 4:54 p.m.
  • Apple TV+ - resolved at 4:54 p.m.
  • Mac App Store
  • Podcasts
Apple originally listed 29 service outages, but the service page only lists 15 as "resolved" on the status page. Despite not being in the resolved list, all services are back to normal status as of 7:19 p.m. eastern.

Update 1: Apple resolved 21 outages around 5 p.m. eastern

Update 2: Apple resolved the remaining outages. Story updated at 7:19 p.m. eastern


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Comments

  • Reply 1 of 5
    lkrupplkrupp Posts: 10,557member
    Comedian Louis C.K. was on a talk show talking about how we take technology for granted. He related a story about being on an airplane flight and the plane’s WiFi went down. The passenger next to him got angry and said, “This is bullshit.” Louis C.K. said he thought about how he was sitting in a chair 30,000 ft in the sky traveling 400 miles an hour but that guy was mad the WiFi wasn’t working.
    Ofermuthuk_vanalingambeowulfschmidtwatto_cobra
  • Reply 2 of 5
    roundaboutnowroundaboutnow Posts: 683member
    Dang...
    I guess we'll never know, but wondering if (or how) a single event could cause so many outages. Hard to imagine a single glitch or a tech hitting the wrong button could do so much. Hope it wasn't sabotage.
    watto_cobra
  • Reply 3 of 5
    chasmchasm Posts: 2,780member
    We were having difficulties verifying a customer’s new iTunes account until about half an hour ago. I’m glad it’s resolved — but just like when the power goes out, you never fully understand how dependent you are on modern systems until they stop working. :smile: 
    Oferwatto_cobra
  • Reply 4 of 5
    OferOfer Posts: 179unconfirmed, member
    These outages seem to be occurring more and more often (or maybe it just seems like it because of greater visibility into them).
    ramanpfaffwatto_cobra
  • Reply 5 of 5
    ramanpfafframanpfaff Posts: 115member
    No issues happened in Virginia, but I know how it goes. I've often had issues in my area when no one else does. 
    watto_cobra
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