Apple Pay now available in Lowe's home improvement stores

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  • Reply 21 of 31
    Like I need another reason to avoid Home Depot.
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  • Reply 22 of 31
    I am happy Lowe’s is finally taking Apple Pay. I always complained to the cashier every time. They always seemed to agree with me. Costco! On the other hand is  pissing me off at the gas pump ⛽️ Costco does take Apple Pay in store. But! Does not at the gas pump. You cannot use the phone. You have to use the physical card. Or! Just recently they enabled the laser scanner on the pump. So you can use the QR code in Costco app. Which is a little inconvenient. With Apple Pay, double click! Tap and pay. The Costco app! Unlock the phone. Find the app, open the app, wait for it to load. Wait for the ad to finish, go to your account and then scan the QR code. Yeah! A little inconvenient. 😤
    Wouldn’t Costco be able to sell more Apple Watches if can pay for gasoline with the Apple Watch?

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  • Reply 23 of 31
    zoetmbzoetmb Posts: 2,657member
    Not so much “beaten.” I have stopped shopping at Home Depot after being told numerous times that they would “never” accept ApplePay. Each time the employee way emphatic—even angry—in the response. They seem to have been inculcated with some kind of hostility towards Apple. My local Ace Hardware not only takes ApplePay, but gives an extra 1% cash back. I go there now. 
    It's not just a matter of Home Depot accepting ApplePay - they don't accept ANY tap to pay method, not even using a physical credit card.   And what's weird is that they updated their payment terminals not that many years ago and didn't include a tap to pay function.   I never understood that decision.   Even my local relatively small supermarket and the local independently owned produce market accepts tap to pay.  

    Besides, no one on the floor of a Home Depot had anything to do with deciding this either way.    How would they know anything about what's decided in the executive suite of Home Depot?   You think some employee at a Home Depot earning $22/hr if they're lucky and who stocks shelves and helps customers find the right paint has anything to do with whether they'd use ApplePay or not and what kind of payment terminals to equip 2300 locations with?   It's unlikely that even the senior most manager of that store has any knowledge whatsoever as to why they don't support tap to pay.   
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  • Reply 24 of 31
    zoetmbzoetmb Posts: 2,657member

    sethm1 said:
    Lowes should. Given our local store pretty much got rid of all the cashiers except on the garden dept, they need to make it easier for us pay. I shop less any ways at lowes when they starting charging for bags. They also have less help than Home Depot. What I also thought funny, was 2 months ago I stopped by my local Lowes as the Home Depot not on my home. It seemed all the employees were over 65. Thats not a crack at the age given I’m 62, just seemed weird to me. Would not be surprised if in 2024 they announce closing all stores.
    I don't know what State you're in, but in many, stores HAVE to charge for bags - it's the law.   It was part of the law that got rid of plastic bags in supermarkets.  In NY. for example, stores have to charge at least 5 cents for a paper bag and I think they can charge whatever they want for a cloth bag.  I think my local stores charge a quarter.  

    Close all stores?   You really have no idea what you're talking about.   The stock is below its all time high of 261 on 12/6/21, but it's still a fairly healthy 222.53.   Five years ago, it was at 93.87.     If you bought it then and sold it today, that  a 47% annual return not including dividends.   Last fiscal their EBITA income was over $12 billion.   They're a very successful company and I have no skin in the game because I don't own the stock (now I wish I did) and it's very rare that I shop there.    


    mike1MplsP
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  • Reply 25 of 31
    badmonkbadmonk Posts: 1,355member
    The ironic thing about Home Depot’s refusal to accept contactless pay such as ApplePay is that they had a massive data breach related to their cash register system in 2014.  I stopped shopping at their stores for about five years after that.
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  • Reply 26 of 31
    davidwdavidw Posts: 2,163member
    zoetmb said:
    Not so much “beaten.” I have stopped shopping at Home Depot after being told numerous times that they would “never” accept ApplePay. Each time the employee way emphatic—even angry—in the response. They seem to have been inculcated with some kind of hostility towards Apple. My local Ace Hardware not only takes ApplePay, but gives an extra 1% cash back. I go there now. 
    It's not just a matter of Home Depot accepting ApplePay - they don't accept ANY tap to pay method, not even using a physical credit card.   And what's weird is that they updated their payment terminals not that many years ago and didn't include a tap to pay function.   I never understood that decision.   Even my local relatively small supermarket and the local independently owned produce market accepts tap to pay.  

    Besides, no one on the floor of a Home Depot had anything to do with deciding this either way.    How would they know anything about what's decided in the executive suite of Home Depot?   You think some employee at a Home Depot earning $22/hr if they're lucky and who stocks shelves and helps customers find the right paint has anything to do with whether they'd use ApplePay or not and what kind of payment terminals to equip 2300 locations with?   It's unlikely that even the senior most manager of that store has any knowledge whatsoever as to why they don't support tap to pay.   

    That was also the case with Lowes. It's not so much that Lowes finally accepted Apple Pay but that Lowes finally enabled payment with NFT. (I'm pretty sure their terminals were already NFT capable.)

    Lowes is (was) one of the few stores i shop at, that still required me to insert my (chipped) CC into the reader. A year and half ago, i would automatically remove my CC from my wallet and insert it into the reader, no matter where I was shopping. (And this after getting out of the habit of automatically swiping my CC on the reader.) Then gradually, store clerks would instruct me to just place my CC over the reader. So now I when I pay with a CC, (after removing it from my wallet), I automatically just slowly wave my card over the terminal (while looking for the little antenna symbol indicating where I should be waving my CC over) . But at Lowes, the clerk had to instruct me to insert my CC into the reader. (Well, at least they weren't instructing me to swipe my card.  :))

    Hell, I'm old enough to remember when it was standard practice for the clerk to take out a manual CC imprinter from under the counter, to impress the raised letters and numbers on the CC, onto a 4 copy receipt, write in the charge amount, tax and total and then handed you a copy (along with your CC). Back then, the big innovation in security was when they switched to carbonless copy receipts. Thus eliminating the carbon paper with the name and CC number on it, that many stores just toss into the trash bin (without first ripping them up into pieces).

    So it kind of make me laugh when people complain about not being able to pay with a phone (or watch) and having to use an actual CC to pay. To the point where they would rather drive miles out of the way to another store, to purchase the same item because they can use their phone to pay at the other store.
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  • Reply 27 of 31
    hmlongco said:
    Silly, but been avoiding L/HD mostly because of their refusal to do tap-to-pay. At least L has seen the light.
    I totally did too, I absolutely stopped going.  I had to get some spare house keys, and was like nope!  Silly like that but damn!





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  • Reply 28 of 31
    I was at the Home Dump this morning, asked the 70 year old cash register monitor if pay by device or NFC will be available soon. No clue what I was talking about.  Then realized and laughed it off. She says no way.
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  • Reply 29 of 31
    mike1mike1 Posts: 3,493member
    Lowe's has accepted Apple Pay on their web site for some time. Home Depot actually accepted contactless payments in stores for a hot minute several years ago and then abruptly stopped. I hate when they don't accept contactless payments in store, but the issue is not with Apple Pay in particular, but contactless in general, for whatever stupid reasons they have. You'll never see a merchant accept other forms of contactless payments, but not Apple Pay. It's all or none.
    MplsP
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  • Reply 30 of 31
    MplsPmplsp Posts: 4,118member
    davidw said:
    zoetmb said:
    Not so much “beaten.” I have stopped shopping at Home Depot after being told numerous times that they would “never” accept ApplePay. Each time the employee way emphatic—even angry—in the response. They seem to have been inculcated with some kind of hostility towards Apple. My local Ace Hardware not only takes ApplePay, but gives an extra 1% cash back. I go there now. 
    It's not just a matter of Home Depot accepting ApplePay - they don't accept ANY tap to pay method, not even using a physical credit card.   And what's weird is that they updated their payment terminals not that many years ago and didn't include a tap to pay function.   I never understood that decision.   Even my local relatively small supermarket and the local independently owned produce market accepts tap to pay.  

    Besides, no one on the floor of a Home Depot had anything to do with deciding this either way.    How would they know anything about what's decided in the executive suite of Home Depot?   You think some employee at a Home Depot earning $22/hr if they're lucky and who stocks shelves and helps customers find the right paint has anything to do with whether they'd use ApplePay or not and what kind of payment terminals to equip 2300 locations with?   It's unlikely that even the senior most manager of that store has any knowledge whatsoever as to why they don't support tap to pay.   

    That was also the case with Lowes. It's not so much that Lowes finally accepted Apple Pay but that Lowes finally enabled payment with NFT. (I'm pretty sure their terminals were already NFT capable.)

    Lowes is (was) one of the few stores i shop at, that still required me to insert my (chipped) CC into the reader. A year and half ago, i would automatically remove my CC from my wallet and insert it into the reader, no matter where I was shopping. (And this after getting out of the habit of automatically swiping my CC on the reader.) Then gradually, store clerks would instruct me to just place my CC over the reader. So now I when I pay with a CC, (after removing it from my wallet), I automatically just slowly wave my card over the terminal (while looking for the little antenna symbol indicating where I should be waving my CC over) . But at Lowes, the clerk had to instruct me to insert my CC into the reader. (Well, at least they weren't instructing me to swipe my card.  :))

    Hell, I'm old enough to remember when it was standard practice for the clerk to take out a manual CC imprinter from under the counter, to impress the raised letters and numbers on the CC, onto a 4 copy receipt, write in the charge amount, tax and total and then handed you a copy (along with your CC). Back then, the big innovation in security was when they switched to carbonless copy receipts. Thus eliminating the carbon paper with the name and CC number on it, that many stores just toss into the trash bin (without first ripping them up into pieces).

    So it kind of make me laugh when people complain about not being able to pay with a phone (or watch) and having to use an actual CC to pay. To the point where they would rather drive miles out of the way to another store, to purchase the same item because they can use their phone to pay at the other store.
    Like @Mike1 said above, I noticed Lowes accepting ApplePay on their web site a little while ago. I wonder if it had to do with getting all the terminals updated across the chain before they would activate contactless payments.
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  • Reply 31 of 31
    chasm said:
    The rest of the first world smiles, amused, at the notion that some places in the US either don’t take contactless payments, or that some clerks there have never seen someone pay using a phone or watch …

    Most Americans do not know that you can pay with your credit card or debit card in most stores in USA with your mobile phone or smart watch.
    williamlondon
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