Future of Apple Pay could be digital keys for rental cars, says Apple Pay executive

Comments

• Reply 1 of 11

  DAalseth Posts: 3,048member

  October 17, 2024 10:56PM

  Well that’s just wonderful. 😐
  Last month I uninstalled my Wallet app because it was just taking up space. Only one of my cards even was compatible with it. When I tried to use it only one out of four stores recognized it, and that one was the local Apple dealer so I suppose they kinda had to. So if a car rental place tries to give me a virtual token for my wallet app, I’ll pass. Same with a room key. (For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.)

  
• Reply 2 of 11

  sflagel Posts: 866member

  October 18, 2024 3:38PM

  It seems that even Apple Insider don't really know the difference between ApplePay and Apple Wallet. Clearly, opening the doors and starting a rental car with a key stored in a phone is an Apple Wallet feature, not Apple Pay (which is not really a thing really). Although it can already be done in multiple ride sharing apps (like "Miles" in Germany). It's just a matter of allowing them to store the same function in the Apple Wallet without charging them to bankruptcy.
  
  Seriously, Apple is now making money through gatekeeping - time to return cash to the shareholders, they will do something more creative with this money than Apple will.

  edited October 18
• Reply 3 of 11

  ljbyrne Posts: 20member

  October 18, 2024 3:55PM

  DAalseth said:

  Well that’s just wonderful. 😐
  Last month I uninstalled my Wallet app because it was just taking up space. Only one of my cards even was compatible with it. When I tried to use it only one out of four stores recognized it, and that one was the local Apple dealer so I suppose they kinda had to. So if a car rental place tries to give me a virtual token for my wallet app, I’ll pass. Same with a room key. (For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.)

  Apple wallet works great. Most of my credit cards are stored there and no reason to carry them around since I pay using my iPhone. In addition, Apple Wallet stores my tickets to athletic events, parking passes, movie theater tickets, my AAA membership, American Red Cross donor card and many reward cards. I can't imagine not having and using Apple Wallet.

  
• Reply 4 of 11

  Marvin Posts: 15,486moderator

  October 18, 2024 4:04PM

  DAalseth said:

  For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.

  Individual anecdotes don't reflect real-world trends. Says here nearly 80% of Gen Z adults use mobile devices for payments:
  
  https://www.vancouverisawesome.com/national-business/mobile-debit-payments-in-stores-jump-53-per-cent-over-past-year-interac-7445358
  
  There are people who walk around without a wallet or purse and just their phone or watch.
  
  It may be an option for kids who don't have their own payment cards. Parents can add cards or cash accounts to their kids' phones:
  
  https://screenrant.com/set-up-apple-pay-teens-apple-cash-family/
  
  There is risk in this trend of making the phone the single point of failure for everything and it becomes very apparent when traveling when there are boarding passes, room bookings, taxi apps, banking apps and so on. The screen not turning on, a battery failure, network failure or lost/stolen device can cause a lot of problems for people where separate points of failure have less impact. Most of the time though, it's convenient to have everything in a compact device and mobile payments are among the most secure transaction systems, which is good for retailers.

  edited October 18
• Reply 5 of 11

  auxio Posts: 2,763member

  October 18, 2024 4:41PM

  DAalseth said:

  Well that’s just wonderful. ߘবt;br>Last month I uninstalled my Wallet app because it was just taking up space. Only one of my cards even was compatible with it. When I tried to use it only one out of four stores recognized it, and that one was the local Apple dealer so I suppose they kinda had to. So if a car rental place tries to give me a virtual token for my wallet app, I’ll pass. Same with a room key. (For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.)

  Every single one of the credit cards I've had over the past 10 years (about six) have worked fine with it, as have tickets for most major entertainment venues, flights, etc. And I see people using it all the time here in Southern Ontario.
  
  I personally love being able to go out without a wallet -- one less thing to lose. Not to mention the benefit of not having my real credit card number sent in the clear to a machine. Which most people outside of the tech industry don't understand/realize the security benefits of (i.e. not having your credit card information stored by the places you shop at, which have security breaches all the time).
  
  

  edited October 18
• Reply 6 of 11

  DAalseth Posts: 3,048member

  October 18, 2024 4:51PM

  Marvin said:

  DAalseth said:

  For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.

  
  There is risk in this trend of making the phone the single point of failure for everything and it becomes very apparent when traveling when there are boarding passes, room bookings, taxi apps, banking apps and so on. The screen not turning on, a battery failure, network failure or lost/stolen device can cause a lot of problems for people where separate points of failure have less impact.

  Actually that’s one of my big concerns. A wallet with a chip card never has a dead battery, 

  
• Reply 7 of 11

  sflagel Posts: 866member

  October 18, 2024 5:56PM

  
  There is risk in this trend of making the phone the single point of failure for everything and it becomes very apparent when traveling when there are boarding passes, room bookings, taxi apps, banking apps and so on. The screen not turning on, a battery failure, network failure or lost/stolen device can cause a lot of problems for people where separate points of failure have less impact. Most of the time though, it's convenient to have everything in a compact device and mobile payments are among the most secure transaction systems, which is good for retailers.

  Yep, I don't have to print out the boarding passes or tickets anymore, but I have to make sure my phone is charged, charge a back-up battery, make sure I have the right chargers with me when I travel, different cable for the back up battery. At this point, I am still printing out everything as a back-up.....
• Reply 8 of 11

  Xed Posts: 2,884member

  October 19, 2024 2:31AM

  DAalseth said:

  Marvin said:

  DAalseth said:

  For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.

  There is risk in this trend of making the phone the single point of failure for everything and it becomes very apparent when traveling when there are boarding passes, room bookings, taxi apps, banking apps and so on. The screen not turning on, a battery failure, network failure or lost/stolen device can cause a lot of problems for people where separate points of failure have less impact.

  Actually that’s one of my big concerns. A wallet with a chip card never has a dead battery, 

  When was the last time you had a dead iPhone or Watch battery? It's been so long that I couldn't even give a ballpark of the number of years.
  

  
• Reply 9 of 11

  Xed Posts: 2,884member

  October 19, 2024 2:36AM

  
  

  Marvin said:

  DAalseth said:

  For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.

  There is risk in this trend of making the phone the single point of failure for everything and it becomes very apparent when traveling when there are boarding passes, room bookings, taxi apps, banking apps and so on. The screen not turning on, a battery failure, network failure or lost/stolen device can cause a lot of problems for people where separate points of failure have less impact. Most of the time though, it's convenient to have everything in a compact device and mobile payments are among the most secure transaction systems, which is good for retailers.

  There's also a risk with using a physical card, whether it's for payment or a door. At least with the Wallet my credentials have an extra layer of protection. If I happen to lose my iPhone on a trip I won't have to worry that someone could use that to make purchases or get into my hotel room. I can also deactivate that device which will at least remove all those virtual bank card from Wallet in one go without having to remember what cards weee in there  and what all the phone and account numbers are so I can get the card blocked. It's just not needed.
  
  The only caveat is that I think if you do that on your iPhone it will also remove the uniquely numbered virtual bank cards from your Watch, but I'm not 100% sure that is the case.
  

  
• Reply 10 of 11

  Xed Posts: 2,884member

  October 19, 2024 2:43AM

  DAalseth said:

  Well that’s just wonderful. 😐
  Last month I uninstalled my Wallet app because it was just taking up space. Only one of my cards even was compatible with it. When I tried to use it only one out of four stores recognized it, and that one was the local Apple dealer so I suppose they kinda had to. So if a car rental place tries to give me a virtual token for my wallet app, I’ll pass. Same with a room key. (For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.)

  I see tap-to-pay devices all the time in Canada. Up to a couple years ago people would still be shocked or hadn't known you can use an Apple Watch for payments, but even that seems to have died down considerably.
  
  I have about 18 bank cards between all my various endeavors and I've only had one that didn't work with Apple Pay. I called up that brokerage firm who said that I needed to open up a free checking account which would get me that debit card that works with Apple Pay. A week later I had the card and was in business. I tend to prefer to use Apple Pay to move money around because I don't want my different banks and brokerage accounts to be tied directly with ACH setups as an extra layer of security. Plus, ACH with Apple is ridiculously fast compared to others.

  
• Reply 11 of 11

  luke hambly Posts: 39member

  October 19, 2024 9:43AM

  ljbyrne said:

  DAalseth said:

  Well that’s just wonderful. 😐
  Last month I uninstalled my Wallet app because it was just taking up space. Only one of my cards even was compatible with it. When I tried to use it only one out of four stores recognized it, and that one was the local Apple dealer so I suppose they kinda had to. So if a car rental place tries to give me a virtual token for my wallet app, I’ll pass. Same with a room key. (For the record I almost never see anyone paying with their watch or phone. Here in Southern British Columbia near Vancouver, it’s practically all chip card.)

  Apple wallet works great. Most of my credit cards are stored there and no reason to carry them around since I pay using my iPhone. In addition, Apple Wallet stores my tickets to athletic events, parking passes, movie theater tickets, my AAA membership, American Red Cross donor card and many reward cards. I can't imagine not having and using Apple Wallet.

  I literally can’t remember the last time I took my wallet out to pay for anything! I frequently leave my wallet at home and plan to install a secured box in my new car (that I’ll be able to access with Apple Key) to store my wallet just in case.