Free Upgrade? I just purchased pb.
Hey, im not sure if this is the right category or not. I just ordered a 17" Powerbook 1.33ghz, 1gig ram (512 im buying seperate), and all the good stuff, like the better harddrive for it.
I see panther comes out at end of month, do i get free upgrade or do i have to pay full price of 130 like everyone else? That will blow if i do.
I see panther comes out at end of month, do i get free upgrade or do i have to pay full price of 130 like everyone else? That will blow if i do.
Comments
NeilyB
http://www.apple.com/macosx/uptodate/
Really angry about this. The G5 thing makes no sense at all (doesn't matter WHEN you purchased a G5 - any other systems must have been purchased on or after today)
Why does a £1400 G5 qualify but a £2000 powerbook not???
Originally posted by stupider...likeafox
Just cancel your order and then enter a new one. Better yet, phone them and tell them that's what you're going to do and get them to give you a free copy.
And wait _another_ 14 days, which in the RDF translates to "about a month"? No thanks.
From the Apple press release:
"The standard Mac OS Up-To-Date upgrade package is available to all customers who purchase a new Mac system on or after October 8; all customers who purchased a Power Mac® G5 regardless of purchase date that do not have Panther included; and customers who purchase the Mac OS X version 10.2 ?Jaguar? retail product on or after October 8 for a shipping and handling fee of $19.95 (US)."
I just heard that is there is a grassroots movement to get individuals who recently purchased new AluPowerbooks, particularly new 15" owners to be included in the Mac OSX up-to-date program from Panther. I had a friend tell me that he was so mad that the new 15" owners were not included in the list while any G5 PowerMac owner was regardless of when they purchased there machine are that he called Apple's Public Relations Dept to complain. He was informed that it was not uncommon for Apple to reconsider its stance on the Up-to-Date program if they recieved enough negative feedback from it. So I to called an asked to have my complaint as a new 15" owner whose just had his Powerbook for less than 10 days noted. I'm suggesting any unhappy people do the same and call 1-800-767-2775 to voice their concerns and have there complaint offically logged. Hope this changes Apple's position on the AluPowerbooks. Well its worth a try anyway!
Most states DO NOT charge taxeson S&H. Be certain to dispute the charge on your credit card. This will cost Apple not only the sales taxes, but a punishment fee from the credit card company.
Then they'll listen. Jack arses.
Further, encourage Apple to charge a reasonable S&H fee - Say $6.95 instead of the rip-off $20.
Nuttin but Love.
/Thumbs nose at you guys
Just kidding. Sucks for you, though.
But according to Apple Store France, all the computers bought after Apple expo will be eligible for this offer.
You all knew that Panther was coming. If you had done *any* research, you would have found that Apple rarely gives out OS updates for free or discounted for people who purchased before an announce date. Yet, you go ahead and buy on impulse and expect Apple to make up for your impatience? Uh, yeah.
I feel no remorse for you today.
RETURN & REFUND POLICY
If you are not satisfied with your Apple purchase of a pre-built product, please call 1-800-676-2775 for a Return Material Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the Apple warehouse within 10 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee will be assessed on any opened hardware or accessory. If you purchased your order using an Apple Instant Loan or an Apple Business Lease, you may be asked to provide a major credit card (Visa, MasterCard, American Express, or Discover) for Apple to assess the 10% open box restocking fee
rossjj: What about people who bought MDD G4s before the G5 was released? Do *they* deserve a refund or a discount post-purchase? What about people that bought the 15" TiBook before the 15" AlBook was released?
Let's take this outside of Apple. What if I buy a new 2004 model BMW and a month later the 2005 models arrive on the lot. Do you think I could drive my car back to the dealership and say, "I want my money back! You didn't tell me there were going to be cars with newer transmission/engine/etc a month after my purchase and I really think I deserve to have one of those instead!" and not be laughed at?
You just happened to buy at a bad time. It doesn't really matter why you bought your PowerBook. This happens to lots of people all the time. Apple is a business, not a charity. Apple has to draw a line *somewhere* for upgrade pricing and the execs chose today to be that day. It's no different than the date Apple chose when Jaguar was released. If you fall behind that date, you're just out of luck. People need to realize this, get over it, and move on.
Consider yourself lucky that you work for an educational institution anyway, rossjj. You'll still get a substantial discount off of the shelf price.
Why is he not eligible? I can walk to a apple store get one of those new PBs) then pay $20 for upgrade.. Why people who ordered looong time ago and still don't have their computers have to pay 129?
This is dumb.
I don't agree with all those guys who want upgrade and already received their stuff, but this... c'mon.