ipod update problem
So Here's the deal, I tried to update my girlfriend's ipod mini with the new updater so it can be used with itunes 4.5 and it shows up on the desktop no problem. iTunes opened asked if I wanted to update the ipod. It opened the updater, which promptly told me to plug in an iPod and then quit.
I tried re-downloading the updater, running it by itself, reseting the ipod, restarting her computer and it still didn't work. She is really bummed cause she can't update her ipod. I have read a couple of things that says apple is aware of this isolated problem. I don't really care if its isolated because it really sucks. I have also opened disk utility and checked to make sure that the computer is recognizing the ipod as an ipod, instead of a firewire hd, which it does (I had that problem with mine for a while).
In any case does anyone have any suggestions. I am thinking of trying to wipe it and start fresh. Any suggestions would be greatly appreciated!
Chris
I tried re-downloading the updater, running it by itself, reseting the ipod, restarting her computer and it still didn't work. She is really bummed cause she can't update her ipod. I have read a couple of things that says apple is aware of this isolated problem. I don't really care if its isolated because it really sucks. I have also opened disk utility and checked to make sure that the computer is recognizing the ipod as an ipod, instead of a firewire hd, which it does (I had that problem with mine for a while).
In any case does anyone have any suggestions. I am thinking of trying to wipe it and start fresh. Any suggestions would be greatly appreciated!
Chris
Comments
Instead of using iTunes to update the iPod, have you tried directly from the iPod updater? That is what I did but I have a full sized 30GB iPod.\
If she doesn't uses the iPod as a firewire disk, go ahead and wipe it. If she does, backup the files first. You may want to format it first with Disk Utility first. I find that the upgrade runs a little smoother on an empty iPod.