Help does not work in OSX
Hello,
whenever I try to load Help from the help menu (in any program), virtually nothing happens. There is only a tiny disturbance of the icons in the dock as if another icon is about to appear - then nothing.
I have seen instructions about trashing preference files and things, but all but one of the preferences was not on my system! (I cannot remember which one as I have trashed it now!).
Any help would be gratefully received. I think it might have happened when I updated my OS at some point.
Thanks!
Mr Skills
whenever I try to load Help from the help menu (in any program), virtually nothing happens. There is only a tiny disturbance of the icons in the dock as if another icon is about to appear - then nothing.
I have seen instructions about trashing preference files and things, but all but one of the preferences was not on my system! (I cannot remember which one as I have trashed it now!).
Any help would be gratefully received. I think it might have happened when I updated my OS at some point.
Thanks!
Mr Skills
Comments
Originally posted by Mr Skills
Hello,
whenever I try to load Help from the help menu (in any program), virtually nothing happens. There is only a tiny disturbance of the icons in the dock as if another icon is about to appear - then nothing.
I have seen instructions about trashing preference files and things, but all but one of the preferences was not on my system! (I cannot remember which one as I have trashed it now!).
Any help would be gratefully received. I think it might have happened when I updated my OS at some point.
Thanks!
Mr Skills
I've had this problem. Perform a permissions repair after trash the file in "Your area">Library>Preferences>com.apple.help.plist Is there anything you wanted in help because I could probably help with that as well! If the above doesn't work there are other options.
It's actually on my parents' computer - a working help file might actually save me a few phone calls!
Originally posted by Mr Skills
I've just tested this under a different username and the same problem is still there, so it does not appear to be a Preferences thing...
try a combo updater to 10.3.8 that will restore and files. Which files do you think you need cos I could send you one. Was that why you were winking?
You behind a proxy server?
Mr Skills
PS - MacCrazy: I never wink!
Originally posted by Mr Skills
Downloading and installing the combo update worked! Thanks for your help, everyone
Mr Skills
PS - MacCrazy: I never wink!
glad the combo worked. I never wink either.