My G5 is hanging up way too often - why is this?
It seems as if every week, my G5 gets the gray rolldown screen "You must Restart Your Computer"
In the past week....it has happened almost every day, sometimes twice a day!
What am I doing? All I'm doing generally is using my browser.
I use Firefox, and I am on OSX 10.3.9
Now I noticed that this happens during
scrolling
apparently Firefox doesn't like when you grab the scroll bar with your mouse and move it up and down.
Once I do that, I am susceptible to a hang up or so it seems, but that seems so silly at the same time. However it almost exclusively happens when I am scrolling with my wheel (if I have done the drag scroll already) or use the page down key, or again drag the scroll bar.
Now does anyone have any ideas if this is even the cause or a weird coincidence? Is there a way I can fix this or check for a reason why this could be happening. Its terribly annoying, I have had this G5 for maybe 4 months now only
In the past week....it has happened almost every day, sometimes twice a day!
What am I doing? All I'm doing generally is using my browser.
I use Firefox, and I am on OSX 10.3.9
Now I noticed that this happens during
scrolling
apparently Firefox doesn't like when you grab the scroll bar with your mouse and move it up and down.
Once I do that, I am susceptible to a hang up or so it seems, but that seems so silly at the same time. However it almost exclusively happens when I am scrolling with my wheel (if I have done the drag scroll already) or use the page down key, or again drag the scroll bar.
Now does anyone have any ideas if this is even the cause or a weird coincidence? Is there a way I can fix this or check for a reason why this could be happening. Its terribly annoying, I have had this G5 for maybe 4 months now only
Comments
I am using a Microsoft Mouse, but everything else besides the speakers is straight from Apple.
Should I really be concerned? I am trying to download Disk Warrior, but in the meantime is there something Free that I can use to ease my worries.
I mean its not like I can't use my mac at all, its just that this happens occasionally and sometimes more often.
I don't want to have to have a headace to deal with now....so let me know what I can do besides Disk Warrior to see if I should actually worry
I would say more than 10 definitely but not over 20
And this is since March of this year.
meh.....I'm starting to not worry so much anymore
I'd be very concerned about this many crashes in 5 months. It's certainly not normal.
Originally posted by the cool gut
What kind of Mac do you have?
PowerMac G5
not quite sure how Disk Warrior works but.
I ran the Hardware Device Test and it said "Functioning Normally"
Now I ran the Directory HD Graph, and it says 31% out of order...I don't know if this is normal but thats all I can test now as it won't let me choose "rebuild"
Anyone care to analyze what these results mean?
I live in sunny Florida, and my tower is right next to the window....plus the room has poor ventilation so maybe thats a contributing factor.
Anyways....thanks for the replies
Moving from Panther to Tiger fixed it for me. I've been running Tiger since day one, and I haven't seen a single kernel panic. Not one.
Panther was an absolute disaster for me.
Originally posted by Messiah
I had exactly the same problem ? I got about four kernel panics a day ? and I never got to the bottom of it.
Moving from Panther to Tiger fixed it for me. I've been running Tiger since day one, and I haven't seen a single kernel panic. Not one.
Panther was an absolute disaster for me.
I think I may just have to do that...
thanks man
The hot environment in which you are using the computer could have an affect.
In order to try and narrow down on the culprit of your problems:
1) launch the "console" application which can be found in /applications/utilities/
2) When you launch console, it should present a window with a source list down the left hand side (if there is no source list, press the "logs" button in the toolbar).
3) If you click on the disclosure triangle next to /library/logs (NOT ~/library/logs), there should be an entry called "panic.log"; click on it. In the main part of the window, a load of text should appear, looking pretty unintelligible with weird hex numbers like 0x00000000001EA42C all over the place and the word "backtrace" mentioned every so often.
4) Copy a goodly amount of that gobledegook and paste it here, maybe we'll be able to find something useful. If we can't, you could always try the Apple Discussions route by following these instructions
Hope that helps and that it wasn't too patronising.
here is some goodness
______________
*********
Thu Jun 16 22:06:00 2005
Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x00000000A000C514 PC=0x000000000002A300
Latest crash info for cpu 0:
Exception state (sv=0x3371FA00)
PC=0x0002A300; MSR=0x00089030; DAR=0xA000C514; DSISR=0x0A000000; LR=0x0002A300; R1=0x1D813CC0; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x00312CA0
backtrace terminated - unaligned frame address: 0xA1B1C1D3
Proceeding back via exception chain:
Exception state (sv=0x3371FA00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x33A8E000)
PC=0x91B92308; MSR=0x0200F930; DAR=0x00767C0C; DSISR=0x40000000; LR=0x91B8363C; R1=0xBFFF93A0; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 1): We can't get a mutex interlock lock on mutex_lock
Latest stack backtrace for cpu 1:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x0008D894 0x0008D86C 0x00018144 0x0001CA48 0x00041848
0x00021668 0x0001BCE8 0x0001C0F0 0x00094318 0xFFC7C7C7
Proceeding back via exception chain:
Exception state (sv=0x34959A00)
PC=0x8FE26728; MSR=0x0000D030; DAR=0xF0080EF4; DSISR=0x42000000; LR=0x8FE31F34; R1=0xF00807E0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
*********
Sat Jun 25 16:11:43 2005
Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x00000000E0112570 PC=0x0000000000086D00
Latest crash info for cpu 0:
Exception state (sv=0x347D8C80)
PC=0x00086D00; MSR=0x00081030; DAR=0xE0112570; DSISR=0x42000000; LR=0x00086CF8; R1=0x1D88B8C0; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x00515714 0x0008618C 0x000852CC 0x00058C38 0x00090B00 0x0009402C 0x00093D30 0x00013B2C
0x0001B028 0x0001B11C 0x00015B9C
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.1.5)@0x503000
Proceeding back via exception chain:
Exception state (sv=0x347D8C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x337CAA00)
PC=0x00095488; MSR=0x00009030; DAR=0xE0112570; DSISR=0x42000000; LR=0x00093D7C; R1=0x1D88BD20; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00093D30 0x00013B2C 0x0001B028 0x0001B11C 0x00015B9C
Exception state (sv=0x3413B000)
PC=0x90007878; MSR=0x0000D030; DAR=0xF0112EF4; DSISR=0x42000000; LR=0x900073F8; R1=0xF01124D0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 0): 0x700 - Program
Latest stack backtrace for cpu 0:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x347D8C80)
PC=0x00086D00; MSR=0x00081030; DAR=0xE0112570; DSISR=0x42000000; LR=0x00086CF8; R1=0x1D88B8C0; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x00515714 0x0008618C 0x000852CC 0x00058C38 0x00090B00 0x0009402C 0x00093D30 0x00013B2C
0x0001B028 0x0001B11C 0x00015B9C
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.1.5)@0x503000
Exception state (sv=0x337CAA00)
PC=0x00095488; MSR=0x00009030; DAR=0xE0112570; DSISR=0x42000000; LR=0x00093D7C; R1=0x1D88BD20; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00093D30 0x00013B2C 0x0001B028 0x0001B11C 0x00015B9C
Exception state (sv=0x3413B000)
PC=0x90007878; MSR=0x0000D030; DAR=0xF0112EF4; DSISR=0x42000000; LR=0x900073F8; R1=0xF01124D0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Versi`
*********
Tue Jun 28 00:44:52 2005
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000036C563C0 PC=0x0000000000087104
Latest crash info for cpu 0:
Exception state (sv=0x00AA2780)
PC=0x00087104; MSR=0x00009030; DAR=0x36C563C0; DSISR=0x42000000; LR=0x00087100; R1=0x1D993C40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00338000 0x0008618C 0x000852CC 0x00058C38 0x00091074 0x0009402C
backtrace terminated - frame not mapped or invalid: 0xBFFFF810
Proceeding back via exception chain:
Exception state (sv=0x00AA2780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x337CA280)
PC=0x901C17A0; MSR=0x0000D030; DAR=0xA01C229C; DSISR=0x40000000; LR=0x901C16E0; R1=0xBFFFF810; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 0): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x00AA2780)
PC=0x00087104; MSR=0x00009030; DAR=0x36C563C0; DSISR=0x42000000; LR=0x00087100; R1=0x1D993C40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00338000 0x0008618C 0x000852CC 0x00058C38 0x00091074 0x0009402C
backtrace terminated - frame not mapped or invalid: 0xBFFFF810
Exception state (sv=0x337CA280)
PC=0x901C17A0; MSR=0x0000D030; DAR=0xA01C229C; DSISR=0x40000000; LR=0x901C16E0; R1=0xBFFFF810; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
*********
Tue Jun 28 18:39:23 2005
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000036C563C0 PC=0x0000000000087104
Latest crash info for cpu 0:
Exception state (sv=0x00AA2780)
PC=0x00087104; MSR=0x00009030; DAR=0x36C563C0; DSISR=0x42000000; LR=0x00087100; R1=0x1D993C40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00338000 0x0008618C 0x000852CC 0x00058C38 0x00091074 0x0009402C
backtrace terminated - frame not mapped or invalid: 0xBFFFF810
Proceeding back via exception chain:
Exception state (sv=0x00AA2780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x337CA280)
PC=0x901C17A0; MSR=0x0000D030; DAR=0xA01C229C; DSISR=0x40000000; LR=0x901C16E0; R1=0xBFFFF810; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 0): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x00AA2780)
PC=0x00087104; MSR=0x00009030; DAR=0x36C563C0; DSISR=0x42000000; LR=0x00087100; R1=0x1D993C40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00338000 0x0008618C 0x000852CC 0x00058C38 0x00091074 0x0009402C
backtrace terminated - frame not mapped or invalid: 0xBFFFF810
Exception state (sv=0x337CA280)
PC=0x901C17A0; MSR=0x0000D030; DAR=0xA01C229C; DSISR=0x40000000; LR=0x901C16E0; R1=0xBFFFF810; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
*********
on the face of it, there isn't any one thing that is causing the kernel panics. That would probably lead me to suspect the RAM.
You could try all of the usual voodoo:
Repair permissions
Repair any hard drive problems (boot from the OS X install CD 1 that came with your machine, when the machine is booted, instead of running the installer, launch disk utility from the apple menu and run disk first aid)
reset PRAM and NVRAM
If once you have done all this, you are still having regular panics, try taking out the third party RAM. If you are still having panics after that, take it to a genius bar. You really shouldn't have to face this many panics. I think I've had a total of about 5 panics since OS X public beta.