no album artwork from iTms :(

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jon-e-orangejon-e-orange
Posted:
in Genius Bar edited January 2014
Hello everybody (Did a search but couldn't find anything on this).



I bought some songs (and a album) from iTunes Music Store (to add to the 400+ I already have bought), when they downloaded there was no album artwork! The Artwork Viewer Panel just says "Drag Album Artwork Here". The only difference form normal was I used the shopping cart instead of my normal one-click.



I am using the latest version of iTunes on X 10.4.5 and there was no problem with my connection during download.



I emailed apple about it and got a email pointing me to a knowledge base article on how to view album artwork.



Has anyone else experienced this?



Cheers

Jon-e-orenge

Comments

  • Reply 1 of 3
    jon-e-orangejon-e-orange Posts: 104member
    I guess no one else has had this issue? Well my second email to Apple did the trick and they rest my order. I downloaded the music again this time the artwork was there.
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  • Reply 2 of 3
    shapiro2shapiro2 Posts: 37member
    download "Fetch Art." it'll download all the artwork for you.
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  • Reply 3 of 3
    jon-e-orangejon-e-orange Posts: 104member
    hi SHAPIRO2 thanks for the reply. I have used fetch art to collect artwork for cds I have ripped myself. Apple was good enough to let me redownload the tracks (with artwork), the post was more about itms wierdness.
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