Dead Pixel on 24" iMac!

Posted:
in Current Mac Hardware edited January 2014
What to do?



A glaring dead pixel on my NEW iMac...



Retun?

Comments

  • Reply 1 of 10
    marcukmarcuk Posts: 4,442member
    put a sticker over it.
  • Reply 2 of 10
    imacfanimacfan Posts: 444member
    Very irritating, I know - but they probably won't take it back because of just one dead pixel. I would say that if there is anything else niggling you, that now is your chance to sort it out, and getting a pixel perfect replacement would be a bonus.



    David
  • Reply 3 of 10
    irelandireland Posts: 17,660member
    Quote:
    Originally Posted by kmhtkmhtkmht


    What to do?



    A glaring dead pixel on my NEW iMac...



    Retun?



    Throw your iMac out the window!!! I hate dead pixels. It bothers me a lot!! I just feel that the LCD screen should have been an evolution. Dead pixels are reasonably common, but completly unacceptable IMO.
  • Reply 4 of 10
    icfireballicfireball Posts: 2,594member
    You should at least try rubbing it lightly with a soft cloth before deciding anything. Sometimes you can revive dead pixels by doing so.
  • Reply 5 of 10
    I have generalized the word "dead" a bit too quickly, apparently, it is technically a "stuck" pixel" - have tried the cloth trick, no avail.



    So I was sold a 1919 x 1199 screen as opposed to the advertised 1920 x 1200!
  • Reply 6 of 10
    imacfanimacfan Posts: 444member
    Let me be pedantic - it's actually a (1920x1200)-(1/3) - you might want to try one of those 'unsticking' programs/videos that flashes different colours quickly.



    David
  • Reply 7 of 10
    zandroszandros Posts: 537member
    Quote:
    Originally Posted by kmhtkmhtkmht


    So I was sold a 1919 x 1199 screen as opposed to the advertised 1920 x 1200!



    I can't quite see how one dead pixel could make 3 119 pixels unusable. If that really is the case, you ought to be able to return it.
  • Reply 8 of 10
    I had this exact issue with my 12 inch Powerbook. I actually took it back to the Apple store where I had bought it, told them about my dilemma very nicely and they gave me a new one. They definitely let me know they normally don't do that and if the new one had a pixel problem I'd be SOL. One of the many things that sold me on Apple was them doing that for me.
  • Reply 9 of 10
    hirohiro Posts: 2,663member
    Apple is actually reasonable about stuck [always on] pixels, they are a distracting defect. Dead [always dark] pixels are not "usually" noticeable so they are a lot slower to take those as basis for return. I have never heard of Apple not replacing a monitor with a stuck pixel.
  • Reply 10 of 10
    icfireballicfireball Posts: 2,594member
    Quote:
    Originally Posted by Hiro


    Apple is actually reasonable about stuck [always on] pixels, they are a distracting defect. Dead [always dark] pixels are not "usually" noticeable so they are a lot slower to take those as basis for return. I have never heard of Apple not replacing a monitor with a stuck pixel.



    My iPod (Photo) had one stuck pixel on it's two inch screen, and it was slightly annoying, but I didn't try to have it replaced because a) it was stuck white so I only noticed it was stuck when the screen was black (aka not most of the time), and two it was at the top in the title bar.
Sign In or Register to comment.