whitescar87

I am echoing what several here from the DC area have said. I am also based in DC. I couldn't get into the Apple Store App until 3:10. When I did, somehow there wasn't a black or jet black iPhone 7+ within 50 miles for Apple Upgrade Program customers. I understand both sides of the debate, but when we in the Apple Upgrade Program don't even have the ability to order something the general public can, its simply not fair. I don't expect priority or a special allotment as an Upgrade customer, but I do expect to have a fighting chance at 3am to get the phone I want. First time since 2007 I haven't gotten the model I want when waking up at 3 am to order. I am at an 1:45 on hold trying to talk to the Apple Upgrade Program desk to see if they can fix this. If not, I will just take the Silver I was able to get a reservation for and try again next year hoping it will be better.