BillTheThrill

I am experiencing that very same frustration right at this moment. Despite repeated requests for cancellation made both by calling Adobe Customer Support and through emails sent to their dedicated Customer Support email address, my subscription is still active and the only response I have received is their SOP, which is to transfer me to another department and speak to someone else about my cancellation request. I have spoken to someone in THAT department twice now with the same result of total disregard to my specific instructions to cancel.