taniwha

smith54 said:

I think the entire phone could be put together with 100% automation.  It would save on shipping the phones across the ocean. 

joebloggs said:

This may be a failure by the Irish politicians to understand US law.  If Cook et al. are discussing issues with the US authorities, they will not want to blow any privilege attaching to communications with their lawyers concerning those discussions.  Talking openly, even in generalities, has been held to blow the privilege of all such communications.  Much safer to say nothing than to inadvertently handicap yourself by giving away privileged information.

sog35 said:

avon b7 said:

dysamoria said:

Good. There's no telling what's potentially wrong with a refurb that's been missed and when you paid for a new device, you should not be given a not-new in exchange after finding out your brand new device has a defect.

This should be standard, everywhere, for all "replacement as warranty service" situations. If you start with a new product that has a defect, you should end up with a new product without defect as warranty protection against defect.

For mobile devices and laptops/desktops.

No, I don't think it should be mandated for repair instigated by damage. Give the customer an option between actual repair or replacement with refurb. Oh wait, Apple doesn't have the will to do component level repair even though we know it's possible...

I pretty much agree with this stance. If the manufacturer makes a product 'unrepairable' for certain defects, it should provide the user with a new phone, not a phone that has left the manufacturing chain and been re-channeled as certified good.

The same goes for any repair. Apple never guarantees you will get unused, new parts in repairs. They  reserve the right in most jurisdictions to use reconditioned parts. They should also be obliged to hand over the defective piece unless the user expressly states that is not wanted.

Disagree.

They should get reimbursed for the market value of the phone.  If they used the phone for 1 year they should get cash back for a 1 year old phone, not a brand new phone.

This is basic common law. The customer already had the benefit of 1 year of use. They do not deserve a brand new phone.

awilliams87 said:

rob53 said:

awilliams87 said:

ericthehalfbee said:

Trump is missing the point. It's not possible because there aren't enough people with the necessary skills. One example previously talked about by Cook were tool & die makers, an essential part of any product assembly (where you're making a large number of devices). People just aren't going into this trade in the US simply because most products are made overseas. There's no job market.

Is Trump going to allow Apple to bring in thousands of foreign workers because there aren't enough in the US? Is he going to create incentives for people in the US to choose these as a career? Will he allow Apple to delay manufacturing until such time that there are enough people in the US trained in the various disciplines required (which would take years)?

This is not something you can do overnight (if you can at all).

They certainly are "enough people with the necessary skills". What isn't available is the amount of those people at a low enough price that would seem acceptable to most companies when the same task can be accomplished for a lower price elsewhere.

No there aren't. The manufacturing process for electronic devices doesn't take a college graduate, it takes someone willing to stand/sit on an assembly line and do menial tasks. All the people in Detroit know about this type of work but they worked on larger things. Mobile devices are small and take people who are able to deal with small things. It also takes a lot of people, like 50K or more, who can come and do the work for a fixed period of time before moving to another electronics assembly firm. The US has too many MBAs and other "workers" who could never do these jobs. It's just like all the gardeners and field workers Trump wants to send back across the border. Americans choose not to do this type of work, especially without at least minimum wage and a health and retirement plan. 

The worst thing about Trump's statement is this one, "Tim, you know one of the things that will be a real achievement for me is when I get Apple to build a big plant in the United States, or many big plants in the United States," which shows he really doesn't care about supporting the country only getting his "star" on Pennsylvania Ave. The President is supposed to be concerned about the people of the US not themselves. All his other hyperbole shows he's simply going to try and do whatever he can to promote big business, including his own, at the expense of all the citizens, including all those who voted for him. 

You obviously live in a large city. There are tons of people living outside cities than can do those very things. The problem isn't the skills, it's the cost. American minimum wage laws, for example, practically makes it impossible for labor cost in the US to ever become price competitive to places elsewhere. The oversaturation of MBA and other college degrees is trait of large cities.

 or is it perhaps your sense of entitlement that makes you think twice ???