wonkothesane

“DED’s back, baby. DED’s back.”

auxio said:

stuke said:

What a shame.  When Filmic Pro went to Bending Spoons, the legacy community of Pro users revolted...see the app ratings...as their bought once app went to subscriptions (weekly, really?).  A year later, we read/hear this.  Here's hoping Barham gathers the original, brilliant Filmic crew, starts a new company, and rebuilds the loyalty with a new set of IP behind a new videography tool, reminiscent of the original Filmic.  I'm sure there are NDA and IP implications to making Filmic Pro, Filmic Pro again; however, I'm praying the originals can come back as a phoenix and go back to the non-lease-ware/non-rent-ware/non-subscription way of business!  I'm waiting.

Unfortunately that's the reality most software companies have come to: you have continual costs of development & support, and it's impossible to continually pay those costs when you only charge once. They used to try charging for major upgrades, but many customers would simply stay on the same version they originally purchased forever and never pay again. Hence why the subscription model started.

That said, if they're not adding any new features/refinements to the software and still collecting those subscription fees, customers definitely have a right to be angry. Not sure who is to blame for that (a disgruntled team and/or management reallocating them to other projects), but it's not surprising that a subscription product which has languished for 2 years isn't doing well.

I have a different view on this: One-time purchases have worked fine over many years and decades. Specifically, on the smartphone platform, upon App Store launch prices were ridiculously low in comparisoni to “non mobile”. In addition, updates came flying in basically all the time. I have a hard time to imagine that this is sustainable business model (part from fat apps whose creators likely don’t care). Once way out could be to raise prices to a reasonable level. Instead greed kicks in and SaaS is something every VC is telling a startup to think about when they have the idea for a cool proiduct. Why let customers pay once if you can milk them forever? Apps, bikes, cars, everything tends to be connected and subscription based. (Apart form that: ever thought about what happens if e.g. van of goes bankrupt and your e-bike turns into an. Expensive piece of decoration?). Same with cable cutting. The hailbringing stremaing services step by step turn into the same rip-off services customers wanted to run away from. 
I say: Let me pay once a fair price for a product, not little by little have consumers pay more for less. My 2cts.

The way Zack makes his case is just Gold.

Short answer: IMHO Yes. Just imagine this product a few iterations from now.

The only times I hear or read about bullying in the context of color of bubbles is in the press.