henshaw

My problems were related to a bad cable (something that many other people reported too). Ever since LG shipped me a new Thunderbolt 3 cable, everything has worked flawlessly. Their support was friendly. They didn't hassle me and they understood the problem. They also quickly shipped the cable to me, which I greatly appreciated. All in all, I'm satisfied and chalk this up to being an early adopter. Apple along with every other company has had their fair share of first versions that have had issues. In fact, Nest is a great example of that. Almost all of their first edition smoke detectors have failed on me, but they replaced them all. If you're an early adopter, you should expect some bumps. In the end, the thing that matters most to me is how well the company rectifies the situation.