maxit

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maxit
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  • Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery repl...


    maxit said:
    foggyhill said:

    So, Apple's position is that they're throttling iPhones to make them "last as long as possible." Okay. There would be nothing wrong with that..... had they been transparent about it.

    But they hid this. It's not pro-consumer to slow down our phones and hide that we can speed things back up by spending $79 on a new battery. As others have said, many people needlessly spent $500-800 dollars upgrading to a new phone when they didn't have to. Apple's argument presents a false choice between having your phone die or having it slow down. There is a third choice - replace the battery and experience full performance. But that option wasn't disclosed to consumers. Additionally, this hidden 'feature' is nearly forced upon users due to how strongly iOS pushes for updating to the latest version upon release.

    I use (and love) Apple products, but I won't defend them on this. This is wrong, it's a huge deal, and those of us who use Apple products should demand a change. Giving users more visibility into battery health and throttling practices is a start, but it's not enough. In addition to giving users a clear-eyed choice on throttling/performance and battery replacement, Apple needs to stop strong-arming people into major iOS updates, updates which introduce both the throttling function AND the new features (which put additional strain on the processor/battery) further necessitating its use. They should continue supporting older versions of iOS with security patches for a predetermined period of time. Stop pressuring customers to update iOS through constant nags and lack of security patches on the version of iOS designed for their hardware.

    They DID NOT HIDE IT. It's in the release note. They assumed that having a throttled SOC under some circumstance is better than a dead phone, they assumed right but should have been more public in showing the degraded battery so users can make better decisions (a bit like low power mode notification).

     They'll in fact not change much here, just make what they're doing more visible..

    Apple throttles the phones a hell of a lot of times under many of circumstances; try running your a heavy phone app when very cold and see how it runs (or try running it when its very hot). You're not getting peak performance in either circumstances.
    Same request for you: could you show me the release note ? I don’t remember any reference to throttling performance...
    I don’t know what was in the release notes but Matthew Panzarino reported on it back in February. 0f course the statement they gave at the time wasn’t really clear and all the tech sites reporting on it referred to it as Apple tweaking the power management system. I don’t remember seeing anyone specifically report that Apple was throttling the processor.

    https://techcrunch.com/2017/02/23/apple-says-ios-10-2-1-has-reduced-unexpected-iphone-6s-shutdown-issues-by-80/
    Thank you very much. As I was thinking, Apple didn’t say anything about performance throttling...
    So my point stands: Apple is guilty for not warning customers about what was happening on their devices.
    And, believe me, I’m very sorry to say that...
    r2d2
  • Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery repl...

    k2kw said:
    maxit said:
    appleempl said:
    Apple should reopen the ability to downgrade back to iOS 10.
    iOS 10 wasn’t any better than iOS 11.2
    I have IOS 10 on an iPhone 7Plus and iOS 11 on a 8Plus.   IOS 11 sucks.    keep running into APPS that they turned into crap.   This update seems to exist only because they wanted to screw over more customers  with the hidden Throttling.

     And  This was a "used Car salesman" move on Apples part.    Apple made this announcement so they could get some of the heat off of them.   I bet you Tim Cook's grandma told him that Apple screwed  her over with the update and now her phone sucked. 

    Fortunately Apple's legacy of high quality manufacturing quality established under Jobs hasn't been wiped out by the bean counter in Chief - most of the Android phones that lower manufacturing standards like the Google Pixel 1- although I imagine that the substandard battery in the iPhones were a cheap find by the "supply chain genius" Cook.
    That's why no one has been fired over this.  
    iOS 11.2 is by far the best iOS released. Performance wise is similar to iOS 10, but with a lot of useful features.
    Even on my wife’s 6S, or on my son’s Mini 4, it runs flawlessly.
    watto_cobra
  • Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery repl...

    tyler82 said:
    I just spent over $3,000 on a new MacBook Pro, and who's to say that Apple isn't going to throttle it after a year or two of wear of the built- in battery?
    Do you have any hints about Apple throttling MacBooks?
    there is no reason for that.
    watto_cobra
  • Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery repl...

    wood1208 said:
    matrix077 said:
    wood1208 said:
    Apple - our goal is not to provide complete Reset of IOS device in "Settings" so when new user don't have previous user's appleid, Apple will lock down(Activation Lock) IOS device disabling/bricked forcing user to discard and buy new one. Very clever Apple. Why Apple never provided steps on there web site or on IOS device which we are asking for the last many years. Give us ONE option like "Settings->General->Reset->Erase All Contents, Settings, Past User's References" so before passing IOS device to next/new user, current user just use it to completely clean device so the device acts like Brand new setup.
    You meant for theif to be able to completely wipe your device that easily? You actually want that?
    This is where Apple and we all are wrong. Apple provide best security measure through Passcode, Touch ID, FaceID,iCloud Find my iPhone lock so lost/stolen/thief can not get into iDevice because of such security measures already in place. Problem is when device is erased before passing/selling to new user but some of the credentials of old user is still hanging around. By chance if you need to restore that device(forgot 6 digit passcode), it will revert back to past appleid. I am facing the exact scenario where my iPad was being used in house for months and someone put long passcode and forgot. When I restored, it asked for appleid of someone I bought from. If there was complete reset than I would have asked Seller or myself have done it before handing over the cash. Millions of genuine iDevices have been bricked, unusable. By providing complete reset like every devices on earth do, there is no security of iDevices get compromised to enable thieves to steal and sell. It's miss-conception that allowing "accessible" iDevice to complete erase is giving option for people to steal. If passcode,touchid,icloud lock is in place than no one other than it's user can access it. But, when that user wants to pass on that device to someone willingly than he/she(and new user) wants complete erase of the device; than it is not Apple's responsibility to still control it. That device is paid for so Apple needs to stay out of it. Moreover, Apple never provided clear steps on there web site on what Seller or Buyer must do before transferring the the iDevices. Is it too much to ask Apple on behalf of over billion users on earth using there devices ? I can complete reset/clean my windows,Android device(password accessible) before selling to next user.

    Complete nonsense.
    apple explains in detailed way what to do before selling/passing your device to someone else. It’s right on their website but you didn’t take the time to search for it.
    if you set a passcode and then forget it, you are to blame, not Apple.
    I’m very happy about Apple bricking my device if someone steal it.
    watto_cobra
  • Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery repl...

    appleempl said:
    Apple should reopen the ability to downgrade back to iOS 10.
    iOS 10 wasn’t any better than iOS 11.2
    watto_cobra