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  • New 'Service' battery message in iOS pushes consumers toward official replacement

    macplusplusmacplusplus
    zroger73 said:
    FU, Apple. This is the stuff that is going to drive me back to PC's after a 12-year run and tens of thousands of dollars donated to your organization.

    Apple has a 100% right to do this. Remember if anything is YOUR fault Apple gets blamed. Also if an aftermarket battery blows up an iPhone we get tons of articles, videos and memes mocking Apple.

    Also, Apple has a charity?
    Would you mind terribly pointing towards any evidence supporting that theory?  Both you and @sergioz used the same claim of aftermarket batteries catching fire and Apple getting blamed.  That really doesn't happen though.  Not really sure what rights you think Apple has, but the right to force 1st party and authorized repair ain't one those rights.  

    Right to repair is focused on consumer protection and consumer choice.  I think anyone advocating against that, especially a consumer putting corporate desires above their own, needs to have their priorities adjusted.
    Allegedly. Maybe it is more focused on stocking original components to speculate on those while behind the doors dealing with the trade of counterfeit ones? It is always more effective to inspect a company instead of inspecting millions (billions!) of itty-bitty components. Which one protects the consumer better, inspecting company or inspecting components? Right to repair or right to service? Choose one, you cannot have both, the two are mutually exclusive. Right to repair or right to warranty, choose one you cannot get both. Warranty? OK take that replacement part for free and leave !
    May be, you are an Apple shareholder and post your opinion from that point of view and you just DON'T CARE about consumers when you post your opinions (which is perfectly understandable). There is another point of view - that of consumer. From that point of view, both right to repair AND right to service are possible, It just has to do with "intent". If legislation is the ONLY way to achieve it, so be it.
    I am not a shareholder. Here is my consumer point of view: companies are easier to inspect than the components. If we want to protect consumers we need to put the repair charge on the company not on the consumer. This is why a lot of class actions are filed and mostly win. Right to repair would allow the company to evade and all of those class actions would end. Putting the repair charge on the consumer does not protect the consumer, on the opposite that removes the most powerful protection of the consumer: right to service. In fact right to repair is an oxymoron, the consumer as the owner of the product has already the ultimate power to do anything including repair, stemming from the possession, which is a human right in all jurisdictions. What is claimed under the meme “right to repair” is actually “right” to get original components. Once those components become freely circulating goods protecting consumers against market speculation is just one of the issues that will occur. Will you protect speculators or consumers? Your call... 

    Try to sue Apple (or any company) for the “excessive repair charge” (part or labor) you claim: companies will win almost all cases because the costs of the part and labor are tangible, those can be measured, calculated, evaluated. Most courts will find those charges within reasonable limits. If you have any court order that proves the opposite then I am ready to be falsified.

    Besides, you cannot force a company to license its components to third parties, as you cannot force anybody to sell something. There is no such law and no such free market. All you can do is to charge a company with servicing its products.
    FileMakerFeller

  • 'Right to Repair' debate in DC continues, focuses on monopoly busting

    macplusplusmacplusplus
    JinTech said:
    spice-boy said:
    Apple is using scare tactics to control a very lucrative repair business. Okay Apple devotees please keep the insult short....
    I bought an iPad Pro 12.9" Second Generation with 512GBs of storage, a couple weeks after it came out. This last Sunday I was using it and the left hand side started to discolor a little bit, then the right hand side and then within twenty minutes the entire screen went completely black. I noticed on Apple's website that it would cost $599 to get a new screen. I had an appointment at the Genius Bar on Monday thinking they could diagnose the situation a little further and do some tests other than what I had already done, a hard reset. Maybe it was a loose display cable?

    Monday, comes along and I'm at the Apple Store. The Genius did the same thing I did and said there was nothing else they could do "have you seen the new iPads? They are really incredible and you should just get one of the new iPads" I express to her how I purchased this one right when it came out and how I paid a lot for it with the extra storage. "That's the problem with the iPads and the screen" they didn't really finish their sentence "I read on Apple's website that I could get a new screen for $599" I finally said. They had to look into it on their side "Well yeah you could get a new screen and we could fix it or while we don't recommend it you could go to an Apple Authorized dealer to try to get it fixed but the screen might end up working for a year before it fails again. I would really recommend just getting one of the new iPads." That was that.

    I left feeling incredibly displeased, and honestly a little angry. I spent over a thousand dollars on an Apple product that was less than two years old and here I was being told to just buy a new one? Is this really the new norm from Apple? I remember when I worked at an Apple Store the Genius would actually do some tests to see exactly what could be wrong with it, rather than just a simple hard reset which anyone could do. I take very good care of my Apple products because I know they are so expensive (and I don't have a disposable income) so for the the display just to die seems like a freak accident that they should look into a little further.
    First let me state that we’re on the same side, I have been told the exact same thing at the Apple Store for an iPad Mini 2 when its Home button failed (then I have dropped it and the Home button worked again without any other damage, FWIW). If I remember correctly, the price they offered to me was a trade-in price, not the list price, you may want to check this again. Before Apple I had talked to an authorized service center I trusted, they'd told me that they were not repairing iPad Minis, then I have gone to Apple as a last resort. Recently I have passed the still functioning iPad Mini to a family member and purchased an iPad Air 3. 

    I think we cannot blame Apple for warning the customer in advance about subsequent failures. You can make it repaired for $600 and use it for one year before it fails again, this is what the store staff told you. Or you can buy a new one by paying just the difference (since you already consent to pay $600 for repair). Apple doesn’t prevent your right to service in this incident, they just notify you about the options.

    I feel like hearing shoutings like “then why Apple doesn't upgrade to a new model at the repair cost, i.e $600?”. Err, Apple is not that stupid, then crowds would drop their iPads and raid Apple stores to get a brand new model at the repair cost !  There are more civilized ways to upgrade a product.

    Edit: some repairs may last longer than previewed but only experienced service personnel can inform you about the longevity of a repair. I suggest to get a second, third, fourth opinion by contacting authorized and trained official Apple service centers (not Angela-formatted Apple store staff, independent businesses).
    muthuk_vanalingamurahara

  • Editorial: A record $4.3B R&D spend proves Apple is building for the future

    macplusplusmacplusplus
    iWork and iCloud need to be scaled up for small businesses.  They’re currently not much of an option to Microsoft Office 365 and OneDrive...
    They are already scaled up for small businesses. First of all, they are the only truly working cloud. Apparently the team implemented it in a very robust fashion once they faced the fury of Steve Jobs on MobileMe. OneDrive sometimes works, mostly out of sync, Office 365 is nothing more than ridiculously crippled apps on iOS. I cancelled my subscription within one hour a couple of days ago when I discovered that iOS Word doesn’t allow to edit styles and to define new styles. In contrast iWork offers the same features and experience on macOS, iOS and web.
    pscooter63FileMakerFellerwatto_cobra

  • Analysts predict Apple Pencil support in 2019 iPhone - again

    macplusplusmacplusplus
    netrox said:
    Why is that they predict a pencil for iphone when you ALREADY can use a stylus? Having a $100 pencil on iPhone makes no sense.
    You can’t write, sign, or draw with a stylus. Apple Pencil is not a stylus, it is... a digital pencil. It is the first and foremost digital clone of an analog tool, a technological breakthrough on its own.  It requires a higher screen refresh rate to match the natural fluidity of an analog pencil’s movement.
    randominternetpersonGeorgeBMacwatto_cobra

  • Review: Apple's 2019 13-inch MacBook Pro is an excellent, inexpensive workhorse

    macplusplusmacplusplus
    entropys said:
    JokingJ said:
    Inexpensive is relative, but... This it ain't it.

    As nice and insular as Apple-land can be, the rest of the personal computing world deserves some consideration when talking about value, and Apple missed the mark big time here.

    Consider that for $1299 USD you can get a Razer Blade Stealth 13 with a 256gb SSD, 16gb RAM, 8th Gen quad-core i7, and with dedicated Nvidia MX150 (not to mention niceties like, you know, other ports or a reliable keyboard). That's a premium laptop from a reputable company that even has Applecare-esque service options available.

    Value doesn't exist in a vacuum, and it's exactly this sort of nonsense that's been pushing would-be "pros" in the Apple space to consider a switch. This underwhelming and over-priced base model isn't changing that, however comparatively "inexpensive" it may be.
    Do corporations buy that beast by ten thousands? Maybe they will, for their employees play the most demanding games easily on the corporate laptop. It has even AppleCare-esque service, when the motherboard burns during the gameplay they can make it replaced cheaply by a refurbished one, great for corporations !!!
    Corporations buy HP And Dell laptops. The HP at least is comparable to this machine but both would have slower performing SSDs, RAM and SSD is upgradable. Usually the HP can act as a tablet and it will come with a pen. The SSD in say, an elite book would be 256 GB minimum, 8GB RAM and a comparable cpu, but has a lower res touchscreen. Price wise I would say comparable, maybe the MBP slightly cheaper!  The Mac would be faster too.
    Edit:
    Actually, the MBP is better value.
    In AUD, a 256GB MBP RRPs at $2299 including 10% GST. 
    The HP elitebook x360 G5 is AUD$2905 on sale at the HP website with a $200 discount.  It’s specs are:
    • Intel® Core™ i5-8250U Processor with Intel® UHD Graphics 620 (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
    • Windows 10 Home 64 – HP recommends Windows 10 Pro.
    • 13.3" diagonal FHD IPS eDP BrightView WLED-backlit touch screen (1920 x 1080)
    • 8 GB LPDDR3-2133 SDRAM (onboard)
    • 256 GB PCIe® NVMe™ SSD
    I would get the faster MBP with a much brighter and better screen, and a superior, easy to use trackpad. Let’s face it, touch screens are as underused as the touchbar, people really only use them for scrolling.
    They bought Macbooks by ten thousands since many years. If not, from now they will buy the only unhackable and the most secure laptop on the planet, or they will fall victim of cyber warfare to end with thousands of zombie laptops seized by botnets.

    Just a quick search:
    https://www.techrepublic.com/article/6-of-the-largest-enterprise-mac-deployments/

    “Here are six of the largest publicly disclosed Mac enterprise deployments that have been confirmed by TechRepublic: 

    1. IBM 

    In just over a year, IBM passed its original goal of deploying 50,000 Macs, and is now at over 100,000 Macs and continuing to grow. 

    2. GE 

    GE announced in October that it would promote Macs as the desktop computer of choice for its global workforce of 330,000 employees. At this point, thousands of Macs have been deployed.

    3. Concentrix

    Business services company Concentrix has deployed more than 18,000 Macs to employees. 

    4. Oath

    Oath, the collection of media and technology brands owned by Verizon, has deployed more than 15,000 Macs. 

    5. SAP 

    Multinational enterprise software corporation SAP has deployed more than 14,000 Macs to employees. 

    6. Capital One 

    Banking company Capital One has deployed more than 12,000 Macs.”


    GeorgeBMacpscooter63chia