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apple ][ said:spice-boy said:Apple must do the same when selling in other countries.
Apple has a lot of weight to pull around, and just because certain countries have anti-business rules and practices in place, that does not automatically mean that Apple must consent.
Apple has various options, such as getting them to change their rules or raising the prices of devices in that country to cover the added costs of their retard rules.
And Apple have more often than most been told that their repairability of their products are really not good.
But I think people are getting this completely wrong, the law is there to protect the consumer, and also the producer. Apple is also protected, it is very difficult to sue them for defective products, and there is nothing like in the US where thousands of complainers can be pliled on a court case which would cause the company to pay out millions in damages.
I have been following the case (on and off); in essence it it not legal to hand back a "refurbished" product if it's not possible to repair the old one - we are only talking about products which break where it was not supposed to break (jumping on your phone validates the warranty). You cannot give the customer a worse product than he/she had prior to the product stopped functioning - which is why Apple was told that it cannot replace a "non-working" phone with a refurbished phone - as the value of it is less than then phone which stopped working. They are allowed to repair it and replace parts with new ones, as the product there by does not loose value. They only have to replace it if they cannot repair it with in a satisfactory time - which normally legal wise in Europe is a couple of weeks, of longer if they cannot get the parts, but they then have to suggest to pay up, or replace with a new phone.
It's been like that for ages in this part of the world. And if you think Denmark is bad, then look at Italy.