taugust04_ai

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taugust04_ai
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  • Here's what it's like when Apple wants to buy your company

    taugust04_aitaugust04_ai
    welshdog said:
    When I worked for Apple in my home as an iOS support rep, it was difficult. I had never worked for any large company and had no idea to what degree they try to control you. I had only worked for TV stations and video post houses where I was treated as an adult who could manage his own affairs. I was left to do my job and not monitored, measured or evaluated at every turn like I was at Apple. I managed to get through a month of training and two weeks of taking calls and I had to quit. It was the only time in my life where I quit a job without having another lined up. I could not sleep, had involuntarily lost 20 pounds, was having exaggerated gag reflex problems and was losing my sanity.  My manager watched, timed and measured everything I did. And I couldn't mentally detach from the calls I took - particularly the ones that went poorly or involved a person who I could not help successfully.

    Okay, so yeah some of that is my problem, but some isn't. Apple can be tough to deal with both as an employee and as an acquisition target. I understand how this guy was feeling. I also recognize that they have to be this way because otherwise they will get taken advantage of. I bet there are a lot of scammy, crap companies out there that would love to get snapped up by Apple and probably pitch themselves all the time.  I know Apple watches the CSRs so closely, because in the past too many did a bad job, stole hours, angered customers and generally screwed Apple over. So they have no choice but to be tough and a bit heavy handed. Knowing this is great, but it doesn't make it any easier to engage with them. Full disclosure, I'm 62 years old and was 56 when I worked for Apple.
    CSR is a hellish job all around. You would have had that experience for any large company’s call center. Spoken from personal experience(s).
    watto_cobra

  • Apple moves launch of macOS Catalina iCloud folder sharing to spring 2020

    taugust04_aitaugust04_ai
    Disappointed but not surprised that this feature has been delayed.  It was enabled in early betas, but iCloud was very buggy, with a lot of people complaining about losing data during syncs between devices and such.

    Apple definitely seemed a little overwhelmed this year with getting their OS updates ready for release.  In what has become a tick-tock cycle for OS updates, this year definitely seems like a “tick”.  Better for Apple to delay a new feature that isn’t ready for prime time than to release it with a lot of critical bugs that would cause people to lose files.
    watto_cobra

  • How to leave the iOS 13 beta program now that it's officially released

    taugust04_aitaugust04_ai
    The irony here is that the beta builds for the minor updates going forward are usually pretty stable for both iOS and macOS.  I've rarely had a problem staying in the public beta after a major release, and sometimes you end up being ahead of the game on bug fixes and security fixes.
    razorpitjahblade

  • Apple sues virtualization firm Corellium for selling iOS and iTunes knockoffs

    taugust04_aitaugust04_ai
    This doesn’t look good for Corellium. Looks like Apple has drawn a line in the sand on what third party tools it will allow to “crack” iOS devices.
    watto_cobra

  • AT&T says it lost $5 million a year from illegal unlocking scheme

    taugust04_aitaugust04_ai
    sflocal said:
    davgreg said:
    If you buy your phone from Apple it will not be locked.
    True, but the cost of that phone is much higher when purchased unlocked.  If it's tied to the carrier and paid over time, one pays 1/2 to 1/3 the price of the phone form the onset.  Get that same phone cheaper, unlock it, and take off with it.
    That was true when the carriers were doing two year subsidies. That’s not the case any more, everyone pays mostly full MSRP and you have the option to space out the payments at 0% interest. The discounts you get are either sales to clear inventory or through trade-ins. Sometimes those can be significant depending on time of year and make/model of phone. They aren’t as common with iPhones as they are with other brands.

    Sources: personal experience, a Verizon store manager, and an AT&T assistant manager.
    hammeroftruth