johnbear
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Apple silicon Macs to support Thunderbolt despite shift to ARM
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iPhone 11 selfie camera fails to crack DxOMark's top-ten list
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A Christmas miracle: iPhone X now available at 97% of US Apple stores
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Dutch judge rules Apple can't swap refurbished iPads for broken ones
unscrupulous companies like aapl count on the fact that people will not go to court for a $500 dispute and so they try to exploit the consumer as much as possible.
With this woman not only she is under the manufacturer warranty but she paid extra warranty, the stupid apple care, so she basically paid almost twice for her initial iPad that broke. Getting a used device is unacceptable in her case. The comparison with the car that someone made does not make sense: You are still keeping your initial car although it has a part or two under the hood that were changed. You are not getting someon elses fixed and used car in exchange for your car..
Last year my iPhone 6S Plus died after 3-4 months and I had to drive a long way to the apple store. When I got there the phone was not replace right away and I was offered an inferior product on loan. I refused it since it did not have the capacity I needed and I purchased a brand new phone for a week to have to drive again and return it and receive a similar refurbished phone. At least in my case I did not have apple care. Apple had to repackage the brand new phone i returned or sell it open box to someone else so they lost money, but no matter how hard I tried they wouldn't let me keep the purchased identical one and refund me. They wanted me to drive again return that one and get another refurbished phone. In this case the brand new phone had the better chip that did not drain battery as fast and not heat up as much whereas the refurbished one came with the questionable chip. All this after I initially paid $1000 for a 'quality' phone. -
Consumer Reports now recommends MacBook Pro after Apple software fix