WayTools_Support

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WayTools_Support
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  • The TextBlade keyboard is superb, but you'll have to be patient

    The language above exemplifies the abusive communication that many have endured from this person.

    It also illustrates a frequent tactic where he as perpetrator, ascribes blame for his misdeeds to his prey.  

    That misdirection is a defense he retreats to, when his culpability is very clear from the mutual conflicts in his statements.

    We regret that he chooses this path, and the disturbance it creates for readers who wish to discuss the article.


    colinng
  • The TextBlade keyboard is superb, but you'll have to be patient

    The original real name associated with rolanbek had one order of record, which was refunded in 2016.

    If there are other orders, say for colleagues he’s working with, they’d not show up as him on our server.

    In post 110 above, he wrote -

    “FYI I am still a customer of WT, whether they acknowledge it or not.”

    That sure sounds like WayTools did something wrong, yet again.

    Apparently he prefers to maintain an order, but under different names, presumably to remain incognito.

    The choice of phrase is useful to ponder.  It’s subtly crafted to lay fault at our feet, for something he chose to do.

    This is a recurring theme, and a signature element of the disparagement techniques.






    gmaddencolinng
  • The TextBlade keyboard is superb, but you'll have to be patient

    On refund for Rolanbek -

    Rolanbek already himself posted that he got both an electronic and paper check refund.  

    He held both for a while, and then eventually cashed his electronic refund.  We can just see that he got credit on our order server.

    We didn’t look through 3 years of checks, but he now says he kept the check. Ok. We had paid extra to express ship it to him.

    So the reader can decide who is acting in earnest.

    And who wants to put a dark spin on honest action.




     
    Masteroftheobviouscolinng
  • The TextBlade keyboard is superb, but you'll have to be patient

    Questions -

    - Hardware in pallets is operational now.  If we revise any process, we apply it to the inventory as we learn it.

    - GR is held for new firmware code fork, as already posted.

    - We ship inventory at GR.  Mass shipping implicitly is same as GR.

    - Updates - will be posted on our forum.  This forum is good for discussion re William’s article.
    gmadden
  • The TextBlade keyboard is superb, but you'll have to be patient

    We don’t think any customer would like being told they’re merely a ‘tester’, not a real customer.

    We understand why others may try to erase what’s already accomplished. 
    gmadden