weirdosmurf

dabigkahuna said:

weirdosmurf said:

Do you really expect me to dig out the numerous times over the years you’ve said it’s okay that Waytools are 4+yrs later than initially advertised because developing tech is really, really hard and the TextBlade is really, really tricky but amazing...?

explaining to everyone else why your definitions of what could possibly be considered “end of day/week/month/season/year” are actually the ones everyone else should adopt

1. Never said it was okay. I simply pointed out that new tech can have lots of unexpected problems and that the variables are far bigger than you seem to realize. I’ve also said I’d have to actually be at WT to really know how things stand. I’m not the only tregger that has pointed this out and that includes those who, before they got to use it, were very critical themselves. I don’t know of any who have made the opposite view. 

2. You and others seem quite intent on limiting the dates to the shortest possible time. I simply point out ALL the possibilities and take the position that it is best to be willing to accept the longer periods. After all, it doesn’t make more than 58 hours difference AT MOST. But if you are just looking to complain and that is most important to you, you will only consider the shortest time frame - or, in some cases, even a limit that is days earlier than even the shortest possible legitimate time. 

Btw, you are still making it all about me. 

Put another way; you’re apologising for them...

(You’re the one obsessed with whether or not people “make it about you” or not, I can play hide-the-sausage with you all 8 days of the week... Personally, I’d be more than happy to engage directly with Waytools and Mark Knighton on this forum, but there’s this pesky poster who keeps stepping in between Mark and the other customers on this forum and carrying his water...)

dabigkahuna said:

weirdosmurf said:

You are most certainly an apologist for the missed timeframes and delays

We have been deep into missed deadlines for awhile now. Please tell me, with examples, when I was an apologist for them? Is this like claiming a hard line for when the end of the week is somehow is actually "endless"?

Do you really expect me to dig out the numerous times over the years you’ve said it’s okay that Waytools are 4+yrs later than initially advertised because developing tech is really, really hard and the TextBlade is really, really tricky but amazing...?


...Really...? Seriously...?

Please don’t come the raw prawn with me... that feigned innocence may play well with the kids in junior high, but I’ve been pantsed by the big kids in senior high... I know the difference... Don’t try and say “but I was referring to being an apologist only in reference to missed updates... you failed to specify and you are therefore LYING...!”; you’re a Waytools apologist who occasionally chides them gently with a feather over communications deficiencies whilst explaining to everyone else why your definitions of what could possibly be considered “end of day/week/month/season/year” are actually the ones everyone else should adopt and why the common usage ones should be dismissed and why that makes it okay that Mark meets pretty much none of them on any number of fronts; product delivery or communications...

dabigkahuna said:

weirdosmurf said:

You act in a protective and deflective manner, often acting as an apologist for poor conduct on behalf of the vendor or on behalf of the CEO. By doing so, you effectively shield him from scrutiny or needing to respond to valid concerns or criticisms from customers.

Pretty sure I haven't stopped anyone from posting the way they want.

But I like how I'm an "apologist" when I've criticized lack of communication, some banning, forced refunds, etc.

Must have been sarcasm.

Hang on a sec... I wasn’t being smarmy, I was simply making an observation. I even clarified;

>Whilst you may well say “that’s not my intent...” or “I’m not the boss of Mark, he can come and address customers any time he wants, I wish >he would...” the actual effect of your protectiveness and deflection, not to mention argumentation, effectively shields him and the company - >for want of a better term, you’re defending him...

You are most certainly an apologist for the missed timeframes and delays and deflecting from valid criticism and queries from the vendor - when a question is asked of Waytools, you insert yourself in and opine as to why you think the situation is acceptable or why it might be happening or what you think people might think about what people might think and that allows the vendor to continue avoiding interacting with customers - you provide a cheap distraction for them and help them avoid having to answer - that’s a form of enabling. That is beyond question. By engaging in inserting yourself in to conversations that could and should be answered by the vendor you are [possibly entirely unintentionally] acting as a defensive shield for them - whether that is your desire/intent or not...

I absolutely don’t write the rules of why or how you post, but I can absolutely lay out what the results of your postings are - some consequences you may be aware of and may have considered; others, perhaps not so much... nothing wrong about pondering on the myriad things we’d not previously known or considered...

dabigkahuna said:

TextBladeDenied said:

> When you defend him

What did I defend him on?

You act in a protective and deflective manner, often acting as an apologist for poor conduct on behalf of the vendor or on behalf of the CEO. By doing so, you effectively shield him from scrutiny or needing to respond to valid concerns or criticisms from customers.

Whilst you may well say “that’s not my intent...” or “I’m not the boss of Mark, he can come and address customers any time he wants, I wish he would...” the actual effect of your protectiveness and deflection, not to mention argumentation, effectively shields him and the company - for want of a better term, you’re defending him...

That is what is happening whether you want that to be the case or not. Your acts indeed have effects and consequences and that’s one of the [presumably] unintended ones.

In some cases, whether or not a member of the public feels criticism is unfair to the vendor is beside the point; it is up to the company to respond to any slings and arrows of outrageous fortune slung at them and by opposing, end them*... it’s not for you to be their spokesperson or their deflector in chief, but that’s the role you have adopted. If you believe they are being unfairly treated and want to insert yourself in to a complaint between a customer and a vendor, then apply for a job, get on the payroll and then, by all means act as their official defender.

*Apologies to a writer of some small note whose words I may have borrowed...

A company should always adapt their communication styles and adopt frames of reference to be easily understandable and clear to their customers. They shouldn’t expect the reverse to be the case as a general rule of thumb...

Expecting customers to have to navigate jargon-laced doublespeak and be left to interpret if their understanding of the end of a month/week is the same as that of the company is an unreasonable burden.

The one I would give credence to is seasons; I live in the Southern Hemisphere so winter where Waytools is is very definitely not winter where I am... on top of that, seasons have different start/finish dates depending on what part of the world you come from; which is why it is a very bad idea to use seasons as a frame of reference - 1st/2nd/3rd/4th quarter of a given calendar year is a much more customer-friendly approach... much easier to ensure everyone is on the same page and there is no room for misunderstanding... once that quarter commences, they should be narrowing down the timeframe to which month of the quarter they are estimating release...

...because Waytools leans toward these poor examples of time reference, and due to their lack of comms and follow up, it leaves a vacuum of information which in turn leads people to wonder whether Waytools do so deliberately in order to fudge things and be intentionally unclear... the jargon laced double-speak incites similar speculation (in the absence of anything to the contrary...)

Not only is it poor form, but it’s extremely easy to rectify. Over-communication can be annoying, but easily filtered or muted whereas a lack of communication simply creates that pesky vacuum which we all know nature abhors...